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Vantage Software

Overview
Reviews

Vantage Software 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Vantage Software
Vantage Software
4.7
(14)

Pricing

Pricing available upon request

About Vantage Software

Vantage is an all-in-one software solution for managing incidents, risks, compliance, and facilities within an organization. It caters to a wide range of industries such as charities, healthcare, care services, corporate, local government, and police.

The software offers a comprehensive suite of modules to handle various organizational needs. This includes Incident Management, Health and Safety, Risk Management, Audit and Quality Management, Complaints Management, Helpdesk, Contract Management, Facilities Management, and Asset Management. Vantage helps organizations remain compliant with regulations and manage evidence for compliance, including CQC compliance, policy management, and training management.

The software provides a central platform to store, manage, and access all organizational data, including files, surveys, feedback, and sensitive information like safeguarding and offender data. Vantage is designed to be customizable and scalable to meet the specific needs of different industries and organizations.

Vantage Software Screenshots

0
0

Vantage Software Pricing and Plans

Free Trial
Free Version
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Vantage Software Features

  • Popular features found in Data Management
    Access Controls/Permissions
    Activity Dashboard
    Automatic Backup
    Customer Database
    Data Connectors
    Data Import/Export
    Data Migration
    Data Quality Control
    Data Security
    Data Synchronization
    Data Visualization
    Multiple Data Sources
  • More features of Vantage Software
    Accident Investigation
    Alerts/Escalation
    Alerts/Notifications
    API
    Approval Process Control
    Archiving & Retention
    Assessment Management
    Asset Tracking
    Audit Management
    Audit Planning
    Audit Trail
    Change Management
    Checklists
    Communication Management
    Completion Tracking
    Compliance Management
    Compliance Tracking
    Configurable Workflow
    Contact Management
    Contract/License Management
    CRM
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Customizable Templates
    Dashboard
    Dashboard Creation
    Data Analysis Tools
    Database Support
    Data Capture and Transfer
    Data Extraction
    Data Integration
    Data Verification
    Document Management
    Document Review
    Document Storage
    Drag & Drop
    Email Alerts
    Employee Management
    Equipment Maintenance
    Equipment Management
    Facility Asset Management
    Fixed Asset Management
    Forms Management
    Full Text Search
    Historical Reporting
    Incident Management
    Incident Reporting
    Information Governance
    Inventory Control
    Inventory Management
    Issue Management
    IT Incident Management
    IT Risk Management
    Maintenance Management
    Maintenance Scheduling
    Master Data Management
    Mobile Access
    Monitoring
    Operational Risk Management
    Parts Management
    Policy Management
    Pre-built Templates
    Preventive Maintenance
    Quality Control
    Real-Time Analytics
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Real-Time Reporting
    Real-Time Updates
    Reminders
    Reporting/Analytics
    Reporting & Statistics
    Risk Alerts
    Risk Analysis
    Risk Assessment
    Risk Management
    Risk Reporting
    Risk Scoring
    Role-Based Permissions
    Safety Incident Management
    Safety Management
    Search/Filter
    Secure Data Storage
    Service Request Management
    Single Sign On
    Status Tracking
    Surveys & Feedback
    Task Management
    Task Scheduling
    Template Management
    Third-Party Integrations
    Training Management
    User Management
    Version Control
    Visual Analytics
    Workflow Management

Vantage Software User Reviews

Overall Rating

4.7

Ratings Breakdown

5

71%

4

29%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

4.7

Functionality

4.9

Tony's profile

Tony D.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed January 2023

Highly recommended

5

I can't recommend this company highly enough. The support staff are exceptional.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Vantage has revolutionised how we record, respond and manage incidents across the Hospice. It enables staff to enter ‘Real Time’ information and provides a simple way of recording and investigating incidents, right through to resolving, action planning, or lessons learned. The Single Sign On feature has improved usage immeasurably and is an essential feature for us. All our staff loves Vantage. We have created several modules based on other templates as part of the Enterprise package. It's a bit like taking a suit off a peck and turning into a Saville Row suit. Everything is bespoke to the way we want to report/record/analyse.
Cons:
The visualisations need to be more customisable so we could use our Corporate colours. That is the only thing I can think of that could improve. I have always found the guys at Vantage extremely receptive and responsive to different ideas. We are in the process of developing a Data Warehouse to bring all types of data in and I know that Vantage will be utilised.

Reasons for choosing Vantage Software

CostValue for MoneySLAEnterprise PackageCustomisable Modules

Vendor Response

Hello Tony, thank you for taking the time to leave a great review, it is very much appreciated! It is great to hear how Vantage software has revolutionised your organisation's incident reporting and management. We are always looking to improve and thank you for your suggestions on visual customisations, it is very helpful in the further development of our software!

Replied May 2023

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CM

Chris M.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed March 2025

Vantage: so many benefits!

5

It's been great. Once we got the incident module in place, this gave us the building blocks to introduce additional module easily. The Vantage support team have been really helpful, always available to help with queries to ensure we're getting the most out of the software. We're already seeing the benefits in time saved by automating a number of processes that were completed manually and we've got a plan in place to introduce more modules over the next few months.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to use and amend the forms and reports ourselves. There's no additional cost to add more modules, which means we get more benefits at no additional cost to the organisation. Lots of useful templates available so we can easily implement additional functionality when we need to.
Cons:
It took a while to get everything set up initially, although that's mostly due to us having to gather all the relevant information, rather than an issue with Vantage.

Reasons for choosing Vantage Software

Greater functionality, lower cost. Used by other organisations similar to ourselves, who all recommended this software.

Read More

SD

Sarah D.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed October 2025

Vantage changed my working life as a Quality Director

5

Brilliant – the system has significantly improved the accuracy and reliability of data collection and reporting at ECH. Its user-friendly design has enabled staff to adapt quickly to the change, and because the administration team finds it easy to use, modules and reports can be updated promptly. This flexibility is already supporting more efficient and responsive ways of working.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
The system has brought about a noticeable improvement in how we manage and utilise data at East Cheshire Hospice. Its ease of use has been a key factor in its successful adoption, staff across different teams have adapted quickly, with minimal training required. This has helped embed the system into daily practice without disrupting workflows. From a risk management perspective, the system has strengthened our ability to maintain accurate, timely, and consistent records. This reduces the likelihood of errors and ensures we are meeting compliance and governance standards more effectively. In terms of reporting, the system enables us to generate clear, reliable outputs that support both operational decision-making and strategic planning. Reports can be tailored and updated easily, allowing us to respond quickly to emerging needs or priorities. The tracking functionality has also been a major asset. It allows us to monitor activity, outcomes, and engagement in real time, which supports continuous improvement and helps demonstrate the impact of our work to stakeholders. Overall, the system has enhanced our agility, accountability, and confidence in the data we use to drive service development.
Cons:
the inability to add your own modules and integration with Other Systems, currently duplicating a lot of reporting ie to CQC and LFPSE

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JJ

Jennifer J.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Reviewed March 2025

Vantage is time saving software!

5

The software has enabled us as an organisation to have more oversight, control and compliance. There are so many useful modules, the teams have really engaged with Vantage and found it easy to use and navigate through the individual modules. The software has saved us hours of work through live reporting and provide easy access to the information via the dashboards.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
With vantage everything is in one place. Its been great to have oversight across the organisation and the dashboards create a lot of useful top line information, for example highlighting the number open incidents or complaints we may have. The automation of triggers is a great tool.
Cons:
We haven't found any cons with the system. Recording the training session we found was useful as we often refer back to these to resolve any quick issues we may have however raising a Vantage ticket is really quick and helpful.

Reasons for switching to Vantage Software

To have better software for reporting and automation.

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HM

Helen M.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed April 2024

Choose Vantage

5

Choosing a new electronic incident and risk management system that would meet the needs of our organisation over 2 sites was a massive concern. Vantage facilitated meetings to explain their system, how we would be supported and were very open and transparent about the costs involved - all of which assured us that we should choose Vantage. Vantage have been true to their word, we have been supported throughout the building and implementation of all our modules. We currently have in excess of 10 completed modules (all done in a very short time frame) with plans to implement more. The system continues to be cost effective. They are receptive to feedback and work hard to ensure the software continues to meet our ever changing organisational needs. Our staff like Vantage which is very important, its easy to use, it saves them time which is a massive plus for clinical staff. Vantage has and continues to be a very positive experience for our organisation.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Vantage offer an array of modules, their team can assist you to adapt one of their modules or build a new one from scratch enabling you to meet the needs of your organisation. Its a very cost effective system Easy to use Enables the monitoring of actions and learning identified from incident investigation. Customer service is excellent, the support team are very responsive and professional.
Cons:
Nothing really, the software is adaptable. We can make changes as required.

Reasons for choosing Vantage Software

Cost Support Variety of modules available

Reasons for switching to Vantage Software

The software would meet the needs of our organisation. Cost effective package - no extra charge for additional modules The support and education is excellent.

Vendor Response

Hi Helen, Thank you for your excellent review! It is great to hear how Vantage software continues to meet your organisation's incident and risk management needs across multiple sites. We are proud of the customer support we offer and thank you for your kind words!

Replied May 2024

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KC

Katie C.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed March 2023

Easy to use and so many great modules we can make our own

5

Vantage is great for all of our clinical data management needs and we wouldn't be without it now. Vantage support team are also so helpful, and always there to help when you need it. They regularly send out communication too, which helps notify us of maintenance or changes.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We were paper based for all clinical data management prior to starting out with Vantage, so moving over to a digital platform for incident reporting was a huge improvement. Now we have multiple modules on the go, but also "live" dashboards which we can now share with our teams. It's also constantly evolving and looks different just in the last few years since we started out using it.
Cons:
Set up and getting to know how to use it in the background was challenging, but once you do know it is pretty straight forwards. There are still things I get stuck on but I know that the team will help if I need it. It really helps to have someone who is a good administrator with great IT skills in your organisation to manage it.

Reasons for choosing Vantage Software

We chose Vantage because we can have so many modules under the one licence, but also it enables us to create new templates from scratch.

Vendor Response

Hello Katie, thank you for taking the time to leave a review, it is much appreciated! It is great to hear how Vantage software has helped improve your incident reporting processes and that you are benefitting from the 40+ modules available as part of our one licence. We are committed to continually enhancing our services and software and your feedback will play a crucial role in our ongoing efforts to deliver the best possible experience to our customers!

Replied May 2023

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LM

Lesley M.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Reviewed January 2023

Vantage Risk Management System

4

The team at Vantage are very supportive and responsive. If we have an idea of a new module we would like to develop they work with us and support us as required to enable the development. There are a variety of modules on a template site that are available for organisations to review, adapt and use which is a great help. This is a fantastic system and a great team.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The system is flexible and adaptable so it can be configured to meet the needs of any organisation. The number of modules we have initiated since implementation of the Incident Reporting Module has increased year on year and we now have 21 modules in use. The modules can link together, are easy to use and have helped to support our organizational values in terms of our open culture, increasing incident reporting by staff from both clinical and non clinical services.
Cons:
The reporting functionality can be complicated at times, however this has improved over the years and the team continue to improve and increase this functionality.

Reasons for choosing Vantage Software

Initially because of the cost. However, having used both Datix and Vantage systems I have found that Vantage are much more focused on the customer experience and satisfaction and continue provide an extremely cost effective service and system.

Vendor Response

Hi Lesley, thank you very much for providing us with a review! We are extremely proud of the customer support we provide and are always looking to improve our software. Thank you again for the feedback, we look forward to continuing to work with you!

Replied January 2023

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KS

Kate S.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Reviewed June 2024

Excellent product, amazing customer service

5

An amazing product that has really reduced our paper trail, increased auditability, and enabled us to streamline so many manual processes. A great product, I would really recommend it.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It is so easily configurable that you can really tailor existing modules to meet your specific needs, or create entirely new ones really quickly. The support team are superb, very quick to respond and really keen to help.
Cons:
Sometimes the manuals aren't very helpful - but then you can always call the support team for advice.

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MT

Michelle T.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed August 2024

Vantage Software

5

Fantastic especially like the wide range of modules, ability to bespoke modules and the excellent customer care and support

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to complete a record, to retrieve data and to create reports
Cons:
I haven't found any aspect that I dislike so far

Read More

WL

Wendy L.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed May 2024

Intuitive system, excelletn service

4

In the five years I have been using Vantage, I have always been impressed by the functionality and ease of use. The support from the whole team, but particuarly [sensitive content hidden] has been exceptional, and there has always been a willingness to fix problems and find solutions.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
The ease of the configuration as a 'non-coder'. Highly customisable Shared template facility
Cons:
Links to sub-forms not available Fields not coded

Vendor Response

Hi Wendy, thank you for your great review! It's great to hear how the ease of use and functionality of Vantage software continues to meet the needs of your organisation. Our customers are at the forefront of everything we do, so thank you for your kind words regarding our customer support!

Replied May 2024

Read More

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