Cove 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Cove

4.3

(6)

Pricing

Pricing available upon request

About Cove

Cove is a cloud-based commercial property management solution designed for property managers, landlords, engineers and other stakeholders that combines tenant experience and builds operations into a single intuitive platform.

The platform offers seamless integrations with access control, parking, accounting systems and more. The mobile application provides tenant engagement features such as amenity management, events and custom content.

Cove Screenshots

Cove Pricing and Plans

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Cove Features

Popular features found in Building Maintenance
Billing & Invoicing
Dispatch Management
Document Management
Inspection Management
Inventory Management
Job Management
Mobile Access
Reporting/Analytics
Service History
Task Scheduling
Technician Management
More features of Cove
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Tracking
Calendar Management
Commercial Property Management
Communication Management
Customizable Branding
Customizable Forms
Facility Scheduling
For Property Managers
For Residential
Maintenance Management
Maintenance Scheduling
Mobile App
Multi-Location
Pre-Registration
Preventive Maintenance
Property Database
Real-Time Data
Real-Time Notifications
Registration Management
Reporting & Statistics
Residential Properties
Room Booking
Space Management
Status Tracking
Task Management
Tenant Portal
Third-Party Integrations
Vendor Management
Visitor Management
Visitor Tracking
Work Order Management

Cove User Reviews

Overall Rating

4.3

Ratings Breakdown

50%

33%

17%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.8

Functionality

4.0

Have you used Cove and would like to share your experience with others?

Sheri S.

Verified reviewer

Real Estate

10000+ employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Seamless Execution, Professional Results

The Cove app has been an invaluable resource for our property. It consolidates everything we need—property management, work orders, tenant engagement, forms, etc. into one platform. The interface is intuitive and user-friendly, making daily operations smoother and more efficient. Compared to our previous app, which was outdated and limited to basic requests, Cove has dramatically improved our workflow. It’s saved our team so much time—we only wish we had made the switch sooner!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cove offers a wide range of features and can be tailored to meet your unique requirements, whether you're managing a single property or an entire portfolio. The design options allows you to streamline operations, improve communication, and do it within my budget.

Cons:

So far, we don’t have any cons. Switching platforms is never easy—especially in property management, where time is everything. But Cove made the transition seamless. They handled the heavy lifting, and all we had to do was provide the information.

Reasons for switching to Cove

We needed more options that BE didn't offer, more on tenant engagement, tenant polls, tenant events, etc.

Tracie L.

Verified reviewer

Commercial Real Estate

201-500 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Cove Review

Overall, everything has ran smoothly, from the transition, to the launch for tenants, training, communication. So far so good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tenant facing and operations portions of the app. Very user friendly. The account managers are extremely helpful.

Cons:

There are still some features we would like integrated but are just not available. Example: When reserving an amenity for multiple days, you have to enter each day separately, as opposed to making one reservation for all days. that's what comes to mind at the moment.

Reasons for switching to Cove

Company asked all teams to switch to Cove, as Building Engines is ran by our competitor

Verified

Reviewer

Commercial Real Estate

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

Cove: Solid Performance with Potential for Visual and Usability Upgrades

Cove is an effective platform for general tenant communication and work order management. However, there is an opportunity to enhance its visual appeal and improve usability by introducing a more streamlined, intuitive, and engaging interface for tenants.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent customer service and a highly reliable platform. The experience is smooth with minimal bugs or issues, making it easy and dependable to use.

Cons:

I’d love to see reservation management and work order processes become more streamlined, visually appealing, and intuitive for users.

Ryan H.

Verified reviewer

Commercial Real Estate

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed July 2025

Highly Recommend Cove

Overall, we had an outstanding experience with Cove and would highly recommend them as a trusted resource for both work order systems and apps.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The implementation was tremendous and supported us throughout the entire process. They made sure our team was comfortable utilizing the product after we launched the app.

Cons:

Honestly, not much to dislike at Cove between the product (very user friendly) and the support staff.

Reasons for switching to Cove

Poor customer support once you got past the sales process.

Gybson R.

Verified reviewer

Real Estate

10000+ employees

Used daily for less than 2 years

Review source

Reviewed July 2025

333 Commerce Review

We have had nothing but a wonderful experience with Cove. We switched over from a different work order site and they were extremely communicative throughout the implementation process, which included them assisting in hosting a building launch event. Their entire staff is very personable!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it is a one stop shop for all of our building's needs. From the work order functions to the email builder, it covers a lot of ground for managing our property more efficiently. As for the tenants, it is extremely user friendly. We have received multiple comments on the functionality from the user side.

Cons:

The only thing I would change is the metrics on the Email Builder. I would love to see which tenant is interacting with specific events the most so that we can tailor our event programming to that.

Zulimar T.

Verified reviewer

Commercial Real Estate

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2025

Improving the Tenant Experience

Working with [sensitive content hidden]has been an absolute pleasure—their customer service truly goes above and beyond. The app has become our go-to hub for all things tenant and operations. While there are occasional limitations, it provides a centralized, streamlined experience that keeps our team and tenants connected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The engagement we’re able to foster through Cove has transformed how we connect with tenants. Everything from event sign-ups to building updates happens in one simple, interactive platform.

Cons:

Having worked in tech before, I find the back-end feels dated and overly manual. A few key updates could greatly improve efficiency and expand functionality. For instance, it should sync seamlessly with Yardi for both reservations and work orders, not just work orders.

Showing 1 - 6 of 6 Reviews