Engaige 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Engaige

5.0

(1)

Pricing

Starting at $10,000.00 per month

About Engaige

Engaige is an AI-powered customer experience platform. It is designed to help companies handle complex customer service inquiries. The platform caters to a range of industries such as printing, fashion, consumer electronics, beauty and cosmetics, SaaS, fintech, travel, and e-commerce. It empowers these companies to deliver exceptional customer support.

The platform's key features include AI Agent Assist. This feature makes human agents twice as efficient by providing recommendations and automating actions. Engaige's Solve & Support module automatically resolves complex customer service questions. This can reduce costs by up to 80%. The Insights feature uncovers valuable insights from support interactions. This helps companies route tickets, identify trends, and automate knowledge base management. The platform also seamlessly integrates with a company's existing software suite. This ensures a smooth and efficient customer experience.

Engaige's Automated Tagging & Routing functionality automatically tags conversations and routes them to the right agent. This ensures customers receive the most appropriate and efficient support. By leveraging the power of AI, Engaige enables companie...

Engaige Screenshots

Engaige Pricing and Plans

Starting price: $10,000.00 per month

Free Trial

Free Version

Starter

$10,000.00

usage based, per month

No plan information available

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Engaige Features

Popular features found in Customer Support
CRM
Email Management
Knowledge Base Management
Live Chat
Service Level Agreement (SLA) Management
More features of Engaige
Customer Communication
Customer Support
Generative AI
Knowledge Management
Natural Language Processing
Support Ticket Management
Tagging
Ticket Management

Engaige Integrations

Gmail

Freshdesk

Dixa

Intercom

Kustomer

Trengo

See all 7 integrations

Engaige User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Engaige and would like to share your experience with others?

Joeri H.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for free trial

Reviewed January 2024

Enorme efficiëntieslag en kostenbesparing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Voor een van mijn opdrachtgegevers ben ik in contact gekomen met Engaige. De opdrachtgever zit midden in een enorme groei en daar komen natuurlijk ook de nodige uitdagingen bij kijken. Een daarvan is het snel opschalen van hun klantenservice terwijl de service kwaliteit behouden blijft. Met het generatieve AI-platform voor klantenondersteuning van Engaige hebben we dit probleem niet alleen direct weten te tackelen, maar hebben we daarnaast ook een mooie groei in sales gezien door 24/7 klantenservice aan te kunnen bieden, zonder dat hier een medewerker aan te pas hoeft te komen. Een absolute must dus voor grote en snel groeiende ondernemingen!

Cons:

Tot nu toe heb ik geen minpunten kunnen vinden. We zijn echt onder de indruk van de software van Engaige en kijken ernaar uit om steeds intensiever gebruik te gaan maken hiervan.

Showing 1 - 1 of 1 Reviews