Hammer Cloud Platform 2026: Benefits, Features & Pricing

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Overview

Hammer Cloud Platform

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Pricing

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About Hammer Cloud Platform

Hammer Cloud Platform is a comprehensive test automation solution that integrates functional, regression, systems integration, performance, and customer experience testing and monitoring into a software-as-a-service platform. The platform is designed for contact centers and enterprise network teams. It helps accelerate software development lifecycles by providing a self-service platform to execute frequent tests.

With the Hammer Cloud Platform, cross-functional teams can create, schedule, and execute QA test cases. They can also deploy large-scale tests and run ongoing test scenarios in production environments. The platform's open APIs allow for integration with other systems such as configuration management, bug tracking, and inventory tracking. It also includes a portfolio of products, including Hammer Voice Explorer, Hammer On-Demand QA, Hammer On-Demand Performance, VoiceWatch, and Hammer Edge.

The platform is geared toward infrastructure planning, application development, quality assurance, DevOps, and operations teams. Teams can execute frequent tests to ensure their contact center applications are optimized for the best customer experience. By eliminating defects and helpi...

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Hammer Cloud Platform Pricing and Plans

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Hammer Cloud Platform Features

Popular features found in Contact Center Quality Assurance
Customer Experience Management
Employee Coaching Tools
Quality Management
Reporting/Analytics
More features of Hammer Cloud Platform
API
Archiving & Retention
Automated Routing
Bug Tracking
Call Center Management
Call Monitoring
Call Routing
Call Scripting
Computer Telephony Integration
IVR
Monitoring
Multi-Channel Communication
On-Demand Recording
Predictive Analytics
Predictive Dialer
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Recording
Reporting & Statistics
Scheduled Recording
Screen Recording
Testing Management
Testing Scripts
Test Performance Metrics
Text to Speech
Third-Party Integrations