Home

/

Contact Center Quality Assurance Software

/

Hammer Cloud Platform

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview
Hammer Cloud Platform

Hammer Cloud Platform 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Hammer Cloud Platform
Hammer Cloud Platform

No reviews yet

Pricing

Pricing available upon request

About Hammer Cloud Platform

Hammer Cloud Platform is a comprehensive test automation solution that integrates functional, regression, systems integration, performance, and customer experience testing and monitoring into a software-as-a-service platform. The platform is designed for contact centers and enterprise network teams. It helps accelerate software development lifecycles by providing a self-service platform to execute frequent tests.

With the Hammer Cloud Platform, cross-functional teams can create, schedule, and execute QA test cases. They can also deploy large-scale tests and run ongoing test scenarios in production environments. The platform's open APIs allow for integration with other systems such as configuration management, bug tracking, and inventory tracking. It also includes a portfolio of products, including Hammer Voice Explorer, Hammer On-Demand QA, Hammer On-Demand Performance, VoiceWatch, and Hammer Edge.

The platform is geared toward infrastructure planning, application development, quality assurance, DevOps, and operations teams. Teams can execute frequent tests to ensure their contact center applications are optimized for the best customer experience. By eliminating defects and helpi...

ng DevOps teams reduce mean time to repair and rework costs, the Hammer Cloud Platform enables organizations to provide an optimized experience for their customers.

Wondering if Hammer Cloud Platform is right for your organization?

Our Contact Center Quality Assurance Software selection experts can help you in 15 minutes or less.

Software Advice Logo

Hammer Cloud Platform User Interface

0
0
1
2
3
4

Hammer Cloud Platform Pricing and Plans

Free Trial
Free Version
Advisor Get Price CTA Image

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Hammer Cloud Platform Features

  • Popular features found in Contact Center Quality Assurance
    Customer Experience Management
    Employee Coaching Tools
    Quality Management
    Reporting/Analytics
  • More features of Hammer Cloud Platform
    API
    Archiving & Retention
    Automated Routing
    Bug Tracking
    Call Center Management
    Call Monitoring
    Call Routing
    Call Scripting
    Computer Telephony Integration
    IVR
    Monitoring
    Multi-Channel Communication
    On-Demand Recording
    Predictive Analytics
    Predictive Dialer
    Real-Time Analytics
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Real-Time Reporting
    Recording
    Reporting & Statistics
    Scheduled Recording
    Screen Recording
    Testing Management
    Testing Scripts
    Test Performance Metrics
    Text to Speech
    Third-Party Integrations

Hammer Cloud Platform Integrations

Genesys Cloud CX
Genesys Cloud CX
Five9
Five9
Amazon Connect
Amazon Connect

Hammer Cloud Platform User Reviews

No Reviews Yet

Be the first to review Hammer Cloud Platform

Other Top Recommended Contact Center Quality Assurance Software

Five9
Five9

4.2 (481)

Recently recommended 6 times

Zoho Desk
Zoho Desk

4.5 (2210)

Recently recommended 0 times

LiveAgent
LiveAgent

4.7 (1752)

Recently recommended 0 times

Nextiva
Nextiva

4.6 (914)

Recently recommended 0 times

Advisor Get Price CTA Image

Stuck Between Options?

Our experts can help you compare Hammer Cloud Platform with other top options, so you can find the best fit for your needs.

See what companies are saying about Software Advice