Atomicwork 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Atomicwork

4.0

(1)

Pricing

Starting at $90.00 per year

About Atomicwork

Atomicwork is a service management platform that helps enterprise IT teams improve productivity and drive business growth. The platform caters to various industries, including healthcare, manufacturing, retail and education, enabling them to streamline operations and enhance employee experiences.

Atomicwork enables autonomous AI to streamline service delivery, help enterprise service teams achieve more, supercharge IT automations and scale support without scaling the IT team. Additionally, the platform's ITSM solution offers features such as request management, incident management, change management, problem management, asset management and CMDB software to handle and fulfill service desk requests.

Atomicwork Screenshots

Atomicwork Pricing and Plans

Starting price: $90.00 per year

Free Trial

Free Version

Professional

$90.00

per user, per year

Plan includes:

One workspace for the company
Service requests and approvals
No-code workflow builder
Passwordless login
Business hour email support

Business

Pricing available upon request

Plan includes:

Custom workspaces for each team
IT service management platform
External app triggers and actions
Enterprise Single-sign-on (SSO)
Business hour phone support

Enterprise

Pricing available upon request

Plan includes:

Purpose-built AI Agents
Custom roles and data governance
Unlimited API access
Audit logging and monitoring
24x7 dedicated expert support

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Atomicwork Features

Popular features found in ITSM
Access Controls/Permissions
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Configuration Management
Contract/License Management
Knowledge Base Management
Release Management
Service Catalog
Service Level Agreement (SLA) Management
Support Ticket Management
More features of Atomicwork
Activity Dashboard
AI Copilot
Approval Process Control
Asset Lifecycle Management
Asset Tracking
Business Process Automation
Change Management
Collaboration Tools
Customizable Forms
Customizable Templates
Drag & Drop
Full Text Search
Help Desk Management
Incident Management
IT Asset Management
IT Reporting
Multi-Channel Communication
Problem Management
Reporting & Statistics
Self Service Portal
Support Ticket Tracking
Task Management
Third-Party Integrations
Ticket Management
Workflow Configuration
Workflow Management

Atomicwork Integrations

Jira

Microsoft Entra ID

Microsoft Teams

Slack

Salesforce Customer360

Notion

Atomicwork User Reviews

Overall Rating

4.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.0

Customer support

5.0

Functionality

4.0

Have you used Atomicwork and would like to share your experience with others?

Tara R.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for less than 12 months

Reviewed April 2025

Atomicwork as a Self-Service Tool

The Atomicwork team is great! Very responsive, collaborative, and open to feedback.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Atomicwork's interface is in Slack so it's very easy for users to access and get their answers in a familiar platform. It consolidates help from different teams into one centralized location.

Cons:

Atomicwork is still growing! Some of its UI is not completely intuitive, and the LLM is consistently learning how to respond. Some answers are better than others.

Showing 1 - 1 of 1 Reviews