Press Ganey 2026: Benefits, Features & Pricing

Press Ganey is a cloud-based solution for healthcare organizations to understand and optimize the experiences of individuals. It connects people, processes, and technology in one place. The platform gathers data from various sources such as continuous listening, crowdsourcing, digital feedback, and digital rounding. It then analyzes this healthcare data using advanced techniques like machine learning, AI, predictive analytics, and natural language processing to uncover key insights.

The platform provides powerful visualization tools to communicate these insights across the organization. This includes transparency listings, effective reporting, data visualizations, interactive dashboards, and industry benchmarks. Healthcare organizations can take real-time action based on the data. Features such as reputation management, review publishing, service recovery, high reliability, and core measures enable organizations to manage their reputation, improve patient and employee experiences, and drive safety and quality initiatives.