Applause 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Applause

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Pricing

Pricing available upon request

About Applause

Applause is an employee engagement platform designed to help businesses enhance frontline staff performance and customer service delivery. It is commonly used by field service industries such as pest control, lawn care, HVAC, and residential plumbing, where technicians play a key role in customer interactions.

The platform includes real-time scorecards that give managers immediate insights into employee performance without requiring manual data analysis. Automated review collection tools gather customer feedback and link it to specific employees, helping businesses manage their online reputation. The employee mobile app allows staff to monitor their performance metrics, access spot bonuses, and use digital tipping features. Tools for measuring and improving Net Promoter Scores (NPS) support customer satisfaction tracking and response.

The system provides performance analytics to monitor key metrics and organize customer feedback for ongoing improvement. An automated incentive feature delivers bonuses when employees meet performance goals, aligning recognition with service quality.

Applause Screenshots

Applause Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Applause Essentials

Pricing available upon request

Plan includes:

Online Reviews
Bonusing
Tipping
Net Promoter Score (NPS)
Referrals
Scorecards Lite
Leads
AI Auto-Responder
API Access
Competitions

Applause Essentials Plus

Pricing available upon request

Plan includes:

Online Reviews
Bonusing
Tipping
Net Promoter Score (NPS)
Referrals
Scorecards
Leads
AI Auto-Responder
API Access
Competitions

Applause Scorecards

Pricing available upon request

Plan includes:

Scorecards

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Applause Features

Popular features found in Employee Engagement
360 Degree Feedback
Benchmarking
Communication Management
Employee Recognition
Engagement Tracking
Gamification
Goal Management
Negative Feedback Management
Performance Management
Pulse Surveys
More features of Applause
Activity Dashboard
Alerts/Notifications
API
CRM
Customizable Reports
eCards
Employee Portal
Employee Profiles
Employee Reward Programs
Feedback Management
Mobile Access
NPS Survey Structure
Offboarding
Peer-to-Peer Recognition
Performance Metrics
Real-Time Data
Real-Time Reporting
Recognition Tracking
Reporting/Analytics
Response Management
Review Monitoring
Review Notification
Review Request
Rewards Program
Scoring
Surveys & Feedback
Third-Party Integrations
Visual Analytics