TheySaid 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TheySaid

4.9

(15)

Pricing

Pricing available upon request

About TheySaid

TheySaid AI Survey is a cloud-based survey platform that provides micro-surveys and conversational bots to collect real-time insights throughout the customer journey. The software leverages AI technology to recommend relevant questions, engage customers via existing platforms as if they are chatting with you, analyze open-ended responses and automatically trigger workflows based on feedback. Additionally, Theysaid AI Survey allows users to train AI by entering their company website or internal document and generate AI summaries of the survey results.

TheySaid Screenshots

TheySaid Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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TheySaid Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of TheySaid
360 Degree Feedback
Activity Dashboard
AI Copilot
Alerts/Notifications
Anonymous Feedback
Continuous Feedback
CRM
Customer Experience Management
Customizable Branding
Dashboard
Generative AI
Live Results Sharing
Mobile Survey
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Language
NPS Survey Structure
Performance Management
Performance Metrics
Pulse Surveys
Question Library
Question Piping
Real-Time Data
Reporting/Analytics
Sentiment Analysis
Survey Builder
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
Visual Analytics

TheySaid Integrations

Slack

Salesforce Platform

HubSpot CRM

TheySaid User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

13%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.9

Functionality

4.7

Have you used TheySaid and would like to share your experience with others?

Hasan J.

Verified reviewer

E-Learning

11-50 employees

Used monthly for less than 6 months

Reviewed June 2025

Outstanding result

It's fantastic. Very professional layout and features as well. If I looking for research, I will go for it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The UI is very minimal, so I can understand the whole process very easily. The analytics feature is also great for getting proper insight into research results.

Cons:

Overall, it's great. I didn't find any cons at a glance. I think there should be a help page about the whole service.

Reasons for choosing TheySaid

They have a large database. Lots of users are there.

Brandi h.

Verified reviewer

E-Learning

Self-Employed

Used weekly for free trial

Reviewed January 2025

5 Star Product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that it generated questions for you based on the details you provide prior to creating the survey.

Cons:

Nothing really to dislike from what I've seen.

Reasons for switching to TheySaid

I prefer the ability to utilize AI to create questions.

Kyle A.

Verified reviewer

Computer Software

2-10 employees

Used weekly for free trial

Reviewed January 2026

AI powered user testing is finally here

My overall opinion is that this application can massively speed up the end to end user testing process, enable more testing cycles, and continuously generate insightful, critical, actionable results which results in a better more user centered product experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The speed at which AI powered user testing and high quality insight synthesis can be done. This leads to being able to rapidly iterate and develop a better product more aligned with our target users faster. It can save time without sacraficing quality when creating studies and tests. I has flexible ways to engage with users so they are comfortable and their feedback is valuable. Ability to critically synthesize what used to take days in minutes.

Cons:

I havent had enough experience with it to answer this question. Although I still think experience in user testing techniques and proesses is valuable to get the best results.

Jamil J.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for free trial

Reviewed December 2025

TheySaid AI UserTesting is Going Places!

Excellent. I highly recommend people reading this review consider reaching out to[sensitive content hidden] and the team and trying TheySaid.io.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TheySaid offers Surveys, interviews and UserTesting, Our AI UserTesting Project was invaluable. Before, we were only getting feedback from friends and families, TheySaid was able to recruit our exact target audience - B2B technical leaders. The feedback I received wasn't just data; it was encouraging and actionable, helping clarify our path forward. TheySaid's sales team- [sensitive content hidden] was great to work with, It's rare to find a team that combines such deep technical capability with genuine care for their users' success. If you are looking for a platform that truly understands the voice of the customer, keep your eyes on TheySaid.io. Based on my experience with [sensitive content hidden] leadership and vision, this product is going places.

Cons:

Not applicable. I had a great experience and was impressed with its maturity and ease of use. I don't have anything specific to mention here.

Jesica C.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 6 months

Reviewed October 2024

No More borings Surveys

The company is entirely customer-centric. From the initial interaction, I had a delightful experience. I even had the opportunity to speak with the [sensitive content hidden], who actively listened to my feedback.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Eliminates the need for sending tedious surveys to customers by offering an easy setup and delivering highly reliable insights effortlessly.

Cons:

Honestly, I haven't found any cons yet. The product is great.

Reasons for switching to TheySaid

I hate traditional surveys. This products offer a different experience.

Nate B.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Reviewed December 2025

Great service and product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The value they provide is excellent. It's great to be able to dig deeper with clients on their feedback.

Cons:

The surveys are easy to set up and very cost effective. When you do need assistance, the people there are always willing to help

Terrence B.

Verified reviewer

Logistics and Supply Chain

10000+ employees

Used daily for free trial

Reviewed June 2025

Unexpected Easy Survey Creation

Using the tool was fun. It was extremely easy to create a survey. I was surprised at how easy it was to make a survey.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The survey was very easy to create. Not much effort had to be applied. The system was able to do the hard work and create a high quality survey.

Cons:

Umm I would say the survey choices were limited. The system should allow much input as to what options the user is able to select.

Adam R.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used daily for less than 6 months

Reviewed August 2024

Potential for big ROI from this AI-powered survey tool

Overall it was pretty easy to set up and the chance to get insights through AI-powered follow-up conversations is enough for me to try it out for a while even though the product isn't perfect yet.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I love how the AI-generated summaries of users' follow-up conversations after responding to the survey question have the potential to deliver fresh insights and save me time.

Cons:

5-pt rating scale questions are the only question type available at the moment. I hope they'll add more question types soon.

Verified

Reviewer

Arts and Crafts

2-10 employees

Used monthly for free trial

Reviewed January 2025

Easy Peasy!