ShopView 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ShopView

5.0

(24)

FrontRunner 2026

Pricing

Pricing available upon request

About ShopView

ShopView: Streamlining Heavy-Duty Repair Shop Operations
Managing a heavy-duty truck repair or fleet maintenance shop demands seamless coordination across technicians, service orders, inventory, and financials. ShopView is purpose-built to eliminate manual errors, improve efficiency, and give repair businesses full visibility into performance and profitability.

Work order management is streamlined with real-time job tracking and technician scheduling based on availability and expertise. Automated preventive maintenance ensures vehicles are serviced on time, with reminders tied to service intervals, warranties, and compliance requirements. Fleet and service history tracking makes it easy to manage recurring work and maintain consistent standards.

Smart inventory control helps shops maintain accurate stock levels, automate reordering based on usage patterns, and reduce waste through optimized parts planning. Financial tools allow businesses to generate invoices directly from service orders, track outstanding payments, and integrate seamlessly with QuickBooks and other accounting systems.

Advanced reporting and analytics deliver insights into technician productivity, labor costs, r...

ShopView Screenshots

ShopView Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

ShopView Features

Popular features found in Auto Repair
Accounting
Appointment Scheduling
Communication Management
CRM
Employee Scheduling
Estimating
Inspection Management
Labor Rates
Maintenance Scheduling
Point of Sale (POS)
Service History
VIN Lookup
More features of ShopView
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Billing & Invoicing
Customer Database
Customer History
Data Import/Export
Inventory Management
Job Tracking
Labor Cost Reporting
Multi-Location
Order Management
Parts Management
Progress Tracking
Purchase Order Management
Quotes/Estimates
Reminders
Reporting & Statistics
Third-Party Integrations
Time Tracking
User Management
Workflow Management
Work Order Management

ShopView Integrations

QuickBooks Online

ShopView User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used ShopView and would like to share your experience with others?

Jeffery D.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Reports That Don’t Report to a Spreadsheet From The Abyss

Before ShopView, I’ve spent more hours (and let’s not talk about the dollars) wrestling with clunky software and spreadsheet gymnastics just to get the right data to manage my team properly. Seriously, this thing is saving me time, money, and probably a few remaining brain cells. At this point, it feels less like software and more like a very competent coworker who actually shows up on time and knows what they’re doing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Let me just say: if ShopView's "Reports" page were a person, I’d buy them a drink and a cookie. This thing is the MVP of my workday. The number of features that this beast unleashes is mind-boggling. What I like best (aside from the fact that it doesn't make me cry like Shopmonkey used to) is how it lets me track "technician efficiency" in a beautiful, job-by-job, line-by-line symphony of productivity. You pick your date range, you get your data, and voila—numbers! Useful numbers! In formats that don't make you want to throw your computer into the river. It doesn’t stop there. The “advisor analysis” tab does the same magic for service advisors. It’s like ShopView handed me a crystal ball for team performance, only it’s not mystical—it’s just shockingly well-designed software. Gone are the dark days of building Franken-sheets in Excel, manually dragging formulas across columns. Now I just click a few buttons, export in the format of my choosing (Excel, maybe a stone tablet if they add that next), and boom—clarity. In short, ShopView's Reports page is the best thing to happen to my workflow since the invention of Ctrl+Z. Bravo.

Cons:

Right now? I’ve got nothing bad to say about ShopView. Zilch. Nada. It’s the software equivalent of finding fries at the bottom of the bag—unexpectedly delightful and exactly what you needed. It’s genuinely filling a big gap in the industry. Before this, we were stitching together data like medieval monks with spreadsheets. Now, it’s just point, click, export, done. I don’t even get the chance to scream into my monitor anymore. And I miss that a little. But I’ll get over it. If I had one tiny suggestion—make it free. Completely, 100% free. I mean, if you’re already changing the game, might as well go full superhero.

Reasons for switching to ShopView

Reports, reports, reports. I need data-- the right data, at the right time, in the right way.

Eduardo V.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

ShopView makes it easy to keep my customers happy

It only took me one day of training to get the hang of ShopView, and it’s been making my days so much easier ever since. Now I use it all the time on my phone and tablet while I’m on the road. It’s made scheduling, tracking, and delegating my daily tasks way more efficient—and honestly, I don’t know what I’d do without it now.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What really stands out to me about ShopView is how user-friendly it is. These days, picking up new computer systems isn’t always easy—but with ShopView, it just clicked. I was able to pick it up quickly and start working more efficiently that very same day. It’s made a big difference in how smoothly my day goes.

Cons:

At the moment, I have to refresh the page to see updates on work orders in ShopView, but it would be awesome to have those changes show up in real time. Hopefully that’s something coming down the line.

Reasons for switching to ShopView

With Fullbay, I ran into a lot of bugs and downtime, which really disrupted my workflow. As a specialist who's always on the go, I need my scheduling system to be reliable—otherwise, I risk losing valuable customers. That’s why I appreciate ShopView so much. Their customer service is fantastic, and they keep things running smoothly. I know I can count on ShopView, every time—way more than I ever could with Fullbay.

Curtis S.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Great Experience

So far so good. As stated above, lots of communication and new features it seems like every week to make the process as easy as possible

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Coming from another shop management software the change was night and day. Great ease of use, customer service and tons of new features all the time!

Cons:

We were an early adopter after launch. There were a few flaws in the beginning but tech support and customer service had updates rolled out very quickly to address any major issues.

Reasons for switching to ShopView

Company made the switch. Not sure of the reason

Jimmy M.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

Satisfied user.

Overall experience 100% satisfied with the system. i have been using it for 2 months and so far im happy with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, Easy to navigate and easy to learn system. compare to other system shop view is much easier to learn.

Cons:

Nothing really to mention about. i like most of the functions in the system itself. i find it easy to use.

Reasons for switching to ShopView

New employer using shop view and found it much easier,

Shannon W.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

Shopview is always ready, are you?

It just works, it does exactly what you want to do, exactly when you want to do it. Whether you need to toy with work orders in the middle of the night due to having feral children, receive invoices on the weekend and do an inventory recount during the closed hours, it doesn't matter. It's always ready for you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It never breaks down, it's a well oiled machine that you can always rely on. I wish our vehicles were as reliable as shopview.

Cons:

I really don't like that it took so long for our company to start using shopview, when we had heard about it a long time before we launched it. This isn't a problem of shopview itself, but maybe extra reviews will help people like our upper management make the right choice sooner.

Reasons for switching to ShopView

Crappy customer service, crappy implementation of features, long wait times. Shopmonkey is too inflated, not ready for work like Shopview.

Rob N.

Verified reviewer

Machinery

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2025

Its Fast, Looks Great and Speeds Up Business

The ShopView team has been great in taking feedback, making changes and adapting the software to make sure that it is exactly what I need. It seems like they are doing anything they can to be better than the other guys we used to use at other shops.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how fast it loads in the browser, how there is a scheduler built into the software and how the techs are always clocked into a job. On top of this I like how the invoice is created, it helps my work look more professional to my customers which gives me the confidence to charge a little more for the work I do or at least collect what I quote. I like how the parts are put into the system as well and I can manage an inventory.

Cons:

Every once in a while there will be a glitch in looking for my work orders as they don't show up in the search window but they do in the work order list. I do hope as well that they move the scheduler to a format that is easier to see everything in the shop at one glance and move things around. It's there it just could be easier.

Reasons for switching to ShopView

We found that Fullbay was Slow, clunky and expensive

Shellbee C.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

ShopView review

Easy system to use, love having dark mode & being able to export inventory into an Excel spreadsheet. Excited for extra features coming soon.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use. The quick tech support. Dark mode. Clearly laid out screens. The ability to export inventory into an Excel spreadsheet.

Cons:

Some features are currently in development. ShopView is currently geared towards service as apposed to parts features.

Reasons for switching to ShopView

Shopview is a better system with better tech support.

Pam H.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Great Software

I would highly recommend Shop View, it has been an amazing program to work in.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of navigating the program, I was able to pick it up very quickly.

Cons:

There are no cons, it's a great program designed for the automotive repair world.

Reasons for switching to ShopView

I'm not sure, the management team switched us over

Tamara B.

Verified reviewer

Accounting

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

User Friendly

My overall experience with shop view for the most part has been very easy due to it being very basic

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about shopview is that it is user friendly. Its basic, straight forward and not easy to get lost in

Cons:

What I dont like about shopview is that you cannot search up invoices, you have to go into the vendors separately and look through the invoices that are listed

Reasons for switching to ShopView

I made the switch because the company was switching to this new program

Sam R.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2025

Super fast program

Our company ended up making the switch after seeing it used by another mechanical shop, and seeing just how fast it is to click between different screens and actions

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

How fast it is compared to every other program. If your internet speed can handle it, it wont slow you down

Cons:

Its better than all the other ones Ive tried! I cant complain

Reasons for switching to ShopView

Its like comparing a Bugatti to a Model T. The problem is, the Model T seems to be what all of the other companies have set as the bar for expectations. Shop View seems to want to improve even on the Bugatti speed and performance

Showing 1 - 10 of 24 Reviews

Load More Reviews