Boxly 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at £97.00 per month
About Boxly
Boxly is a cloud-based software that helps businesses manage their leads. It consolidates leads from various sources like websites, social media, and more into a single, easy-to-use inbox. The software caters to a range of industries, including dental practices, cosmetic clinics, hotels, wedding venues, restaurants, golf clubs, and real estate.
Boxly's key features include an AI-powered lead manager that automates repetitive tasks. This includes assigning leads, sending follow-up reminders, and moving leads through the sales pipeline. The software also offers customizable automated workflows to deliver services smoothly. It provides comprehensive reporting on leads, sales, marketing sources, and team performance. Additionally, Boxly's website chatbot engages visitors, captures leads, and qualifies them.
Designed with simplicity in mind, Boxly replaces complicated CRMs and spreadsheets. This makes it easier for businesses to handle leads, improve customer experiences, and increase sales. The software integrates with various lead channels, offers ready-to-use reply templates, and provides a mobile app to help businesses stay on top of leads.
Boxly Screenshots

Boxly Pricing and Plans
Starter
£97.00
Plan includes:
- Unlimited users
- Unlimited AI Lead Labelling
- Unlimited AI Lead Routing
- Unlimited Leads
- Unlimited channel connections
- Multi channel lead inbox
- Unlimited Lead Boxes (Pipelines)
- Lead Reporting
- Task management
- Standard channel auto replies
Grow
£197.00
Plan includes:
- Unlimited users
- Unlimited AI Lead Labelling
- Unlimited AI Lead Routing
- Unlimited Leads
- Unlimited channel connections
- Multi channel lead inbox
- Unlimited Lead Boxes (Pipelines)
- Lead Reporting
- Task management
- Standard channel auto replies

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Boxly Features
- Popular features found in Lead ManagementCampaign ManagementContact ManagementCRMLead CaptureLead SegmentationProspecting ToolsReporting/AnalyticsTask ManagementWorkflow Management
- More features of BoxlyAlerts/NotificationsCustomizable FieldsDrag & DropEmail TrackingFor Sales Teams/OrganizationsInteraction TrackingLead DistributionLead GenerationLead NurturingLead QualificationMonitoringPipeline ManagementReal-Time DataRemindersSales ReportsSocial Media IntegrationWeb Forms
Boxly Integrations
See all 11 integrations
Boxly User Reviews
Overall Rating
4.8
Ratings Breakdown
5
81%
4
19%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.8
Value for money
4.8
Customer support
4.8
Functionality
4.7
Clare T.
Verified reviewer
Hospital & Health Care
11-50 employees
Used daily for less than 6 months
Reviewed December 2025
Make the change
5
Very delighted with Boxly all our enquiries in one place from our socials, emails and whatsapp, very easy to use, no leads lost or misplaced, picks everything up from dentally will be great to see the financial benefits in due course regards to our marketing. [sensitive content hidden] is most helpful and full of energy really east to speak with and most importantly very friendly. Highly recommended after using several CRM systems.
Ratings Breakdown
Reasons for switching to Boxly
boxly has more to offer and less moving about different apps, easier to intergrate from dentally
Vendor Response
Hi Clare, Thank you so much for sharing your experience with Boxly, we really appreciate you taking the time! We’re thrilled to hear that Boxly has made managing all your enquiries from socials, emails, and WhatsApp so easy and that no leads are lost or misplaced. It’s wonderful to know the training has been helpful and accessible at your own pace, and that our team has been supportive along the way. We also appreciate your feedback on the integration with Dentally, our goal is to make your workflow as seamless as possible, so it’s great to hear that’s coming through in your experience. We’re really glad to have you aboard and look forward to supporting your practice as you continue to grow and see the benefits of your marketing efforts.
Replied January 2026
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James D.
Verified reviewer
Health, Wellness and Fitness
2-10 employees
Used daily for less than 2 years
Reviewed October 2024
Fits right in to our medical practice
5
I've really enjoyed seeing boxly grow. The AI features are nifty and the team is very responsive. We're finding our sales pipeline is much smoother and has more oversight than when we were relying on manually looking at calls and emails.
Ratings Breakdown
Reasons for choosing Boxly
Cheaper, simpler, and the sales staff didn't try to sell us the world and then leave us in the hands of customer success.
Vendor Response
Thank you so much for your thoughtful feedback! We're thrilled to hear that Boxly’s integration with EnquiryBot has helped you capture 50% of your leads and that the email and SMS automation is proving valuable for converting them. It's fantastic to know that Boxly is making a real difference in your practice! We also appreciate your suggestion about tracking ROI and segmenting performance by source—it’s incredibly valuable feedback. Our team is always looking for ways to enhance the platform. We’re excited to announce that we’ll be launching a brand-new reporting feature soon, packed with rich data on ROI and more! Once it’s live, we’ll be sure to reach out and guide you through all the new capabilities. Thank you for choosing Boxly, and we’re excited to keep supporting your success!
Replied October 2024
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Felix v.
Verified reviewer
Health, Wellness and Fitness
2-10 employees
Used daily for less than 6 months
Reviewed November 2025
wello review
4
WE have only just started using the system and need to built and optimise all automations. Looking forward to using it.
Ratings Breakdown
Reasons for choosing Boxly
Because Boxly has developed a dentally api
Vendor Response
Hi Felix, Thank you so much for taking the time to share your experience with Boxly! We’re thrilled to hear that our CRM has made lead management seamless for you and that our team support has been helpful. We really appreciate your feedback regarding the email marketing suite and the bot, and we want to make sure you get the most out of all Boxly features. One of our Customer Success consultants will be reaching out to assist you with the marketing suite training and any other support you might find helpful as you continue to set up and optimise your automations. We’re excited to see your journey with Boxly grow, and we’re here to ensure it’s as smooth and effective as possible! Thank you once again for being part of the Boxly community.
Replied November 2025
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Sangita P.
Verified reviewer
Health, Wellness and Fitness
11-50 employees
Used weekly for less than 6 months
Reviewed January 2026
Honest Review
5
It has been great so far, and I am still learning how to use it. It is very user friendly. Also each user has their own log in details.
Ratings Breakdown
Reasons for switching to Boxly
Was looking for platform where all the lead come to one platform
Vendor Response
Hi Sangita, Thank you so much for taking the time to share your experience with Boxly, we really appreciate your thoughtful feedback! We’re thrilled to hear that Boxly is helping you track new leads, move them through different stages, and consolidate all leads from various platforms into one place. It’s also great to hear that you find it user-friendly and that each team member having their own login is helpful for your workflow. Thank you for your valuable suggestions regarding Voice Stack integration and the snooze option for the “Things to Do” list. I’ve shared your feedback with our product team these ideas make complete sense and are exactly the kind of insights that help us evolve Boxly to make it even more powerful and intuitive for teams like yours. We’re excited to see how your experience grows as you continue exploring Boxly, and we’re here to support you along the way! We’re really glad to have you aboard and look forward to supporting you and your team.
Replied January 2026
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Rachael T.
Verified reviewer
Hospital & Health Care
11-50 employees
Used daily for more than 2 years
Reviewed September 2025
User-friendly, versatile, and always improving to make patient management easier
5
Team are excellent, very well managed company and as I said above. Would recommend to any practice looking to grow.
Ratings Breakdown
Vendor Response
Thank you so much for your thoughtful feedback! 🌟 We’re delighted to hear how Boxly has helped streamline your processes, make your team’s workload more efficient, and give you confidence in growing with the platform. It means a lot to us that you see the value in having everything in one central, user-friendly place. We also really appreciate your suggestion about a traffic light system for leads, feedback like this is exactly what helps us keep evolving. I’ve shared this with our product team so they can explore how best to incorporate it in future updates. We’re grateful for your recommendation and so pleased to be part of your practice’s growth journey. Thanks again for being part of the Boxly journey. We’re so happy to have you on board!
Replied September 2025
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Kooper R.
Verified reviewer
Hospital & Health Care
2-10 employees
Used daily for less than 6 months
Reviewed November 2025
Great Value!
5
Fantastic. Team was great and [sensitive content hidden] was wonderful. They all helped us with any questions or issues we had
Ratings Breakdown
Vendor Response
Hi Kooper, Thank you so much for taking the time to leave such a fantastic review, we truly appreciate it! We’re delighted to hear that Boxly has helped streamline your lead management and engagement with prospective patients. It’s always our goal to make your workflow easier and more organised, so it’s wonderful to know the system is doing exactly that for you. Thank you also for your patience while we worked through the website linking. Sometimes it takes a bit of fine-tuning, and we’re glad everything is running smoothly now. Your kind words about our team, especially the shout-out to the person who supported you. We’re thrilled to hear you felt supported every step of the way. If you ever need anything, have ideas, or want help exploring more features, we’re always here for you. Thank you again for taking the time to share your experience and for being such a valued part of the Boxly community.
Replied November 2025
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Mustapha S.
Verified reviewer
Health, Wellness and Fitness
2-10 employees
Used weekly for less than 6 months
Reviewed November 2025
Fab experience
4
Admin team has been fantastic and checking up with support and help. We had our handler changed and it took off smoothly. Very professional and good level of experience and knowledge to problem solve.
Ratings Breakdown
Vendor Response
Thank you so much for taking the time to share your feedback. We truly appreciate it. I’m so glad to hear that you’ve found Boxly’s workflow, Dentally integration, and patient follow-up features helpful. We are pleased to hear that your experience with our support and handover process has been smooth and professional, and your experience has been nothing short of fabulous. Thank you for your feedback on the chatbot our bot team is continuously working on enhancing flexibility and intelligence. I’ve shared your feedback with them, and they’ll be reaching out to review your current setup to assist with making adjustments and improvements for your practice. Thank you once again for your thoughtful review and for being part of the Boxly community.
Replied November 2025
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cristian m.
Verified reviewer
Health, Wellness and Fitness
11-50 employees
Used daily for less than 6 months
Reviewed November 2025
Boxly is the way
5
Really good experience We are now using Boxly for everything as it's so easy to have all the info in one place!
Ratings Breakdown
Vendor Response
Thank you so much for your incredible review. We’re thrilled to hear that your experience with Boxly has been so positive and that it’s become your go-to platform for managing everything in one place. We love your optimism about “integrating people coming off the street” You never know what the future holds 😄 It’s great to know that the integrations and lead management tools are making things easier for your team. Your feedback means a lot to us and helps us continue improving. I’ve shared your review with the team, and they were delighted to see how much value Boxly is bringing to your practice. Thank you again for taking the time to share your experience and for being such a valued part of the Boxly community.
Replied November 2025
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Karen W.
Verified reviewer
Health, Wellness and Fitness
51-200 employees
Used daily for less than 6 months
Reviewed October 2025
Boxly set up
5
A really positive experience. A very smooth and easy transition. Across six sites training was delivered well, and prompt action is taken whenever we have any issues.
Ratings Breakdown
Vendor Response
Thank you for your wonderful feedback! We’re thrilled to hear that your transition to Boxly has been smooth and that your team is enjoying the dashboard and support experience. It’s been a pleasure working with you across your six sites, and we’re so glad our training and response times have met your expectations. Your feedback is incredibly valuable to us. It helps our team continue improving and ensures we keep delivering a consistently high level of service and support. Thank you once again for being part of the Boxly community.
Replied October 2025
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Georgia S.
Verified reviewer
Hospital & Health Care
2-10 employees
Used daily for less than 6 months
Reviewed November 2025
Boxly is great for managing online leads
4
Ratings Breakdown
Vendor Response
Hi Georgia, Thank you so much for taking the time to leave a review, we really appreciate it! We’re thrilled to hear that Boxly has been helpful for managing your website leads and that you’ve had such a positive experience with our support team. Your kind words truly mean a lot. Thank you as well for highlighting the occasional website freezing. We know how important smooth performance is, and feedback like this helps us continue improving. Our team will review this to ensure we keep things running as seamlessly as possible. If you ever need anything, or if there’s anything you’d like to explore further in Boxly, We are always here to help. Thank you again for taking the time to share your experience and for being such a valued part of the Boxly community.
Replied November 2025
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