Wizr AI 2026: Benefits, Features & Pricing

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Overview
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Features
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Overview

Wizr AI

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Pricing

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About Wizr AI

Wizr AI is a web-based and AI-enabled customer service automation platform designed to transform the way businesses handle customer support. The platform leverages the power of generative AI to automate customer inquiries and optimize efficiency and productivity within the customer service team.

Wizr AI offers four key components: The Cx HUB, a centralized customer intelligence hub; the Cx Control Room, which enables seamless management of customer interactions; the Cx Agent Assist, which integrates knowledge across systems to enhance agent productivity; and the Cx Auto Solve, an AI-driven technology that ensures rapid and effective issue resolution. These capabilities help drive renewals, prevent escalations and more.

The platform's AI Studio allows deployment of LLM-based generative AI applications and workflows. Wizr AI also offers a suite of solutions, including workflow builder, knowledge assist, FAQ assist, auto-transcribe, auto-compose, document creator and summarize.

Wizr AI Screenshots

Wizr AI Pricing and Plans

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Wizr AI Features

Popular features found in Customer Support
CRM
Email Management
Knowledge Base Management
Live Chat
Service Level Agreement (SLA) Management
More features of Wizr AI
API
Application Management
Call Center Management
Chatbot
Chat/Messaging
Code Generation
Customer Communication
Customer History
Customizable Reports
Event Triggered Actions
Feedback Management
Generative AI
Multi-Channel Communication
Natural Language Processing
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Reporting/Analytics
Self Service Portal
SSL Security
Support Ticket Management
Surveys & Feedback
Tagging
Text Summarization
Text to Image