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Landis Contact Center

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Overview

Landis Contact Center 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Landis Contact Center
Landis Contact Center
5.0
(1)

Pricing

Starting at $75.00 per month

About Landis Contact Center

Landis Contact Center is a contact center solution built specifically for Microsoft Teams. As a certified Microsoft Teams contact center solution, it helps businesses integrate the system with Microsoft Teams to enhance customer service and agent productivity. Key features include call analytics for tracking performance, reporting, call recording, advanced call routing with IVRS and powerful queues with options, such as skills-based routing, and live wallboards that display real-time queue statistics. The platform provides visibility into contact center operations through Microsoft Teams.

Landis Contact Center Screenshots

0
0
1

Landis Contact Center Pricing and Plans

Starting price: $75.00 per month
Free Trial
Free Version

Landis Contact Center

$75.00

per user, per month

No plan information available

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    Landis Contact Center Features

    • Popular features found in Contact Center
      Agent Interface
      Chatbot
      Computer Telephony Integration
      Queue Management
    • More features of Landis Contact Center
      Activity Dashboard
      Activity Tracking
      Alerts/Notifications
      API
      Automated Routing
      Automatic Call Distribution
      Callback Scheduling
      Call Center Management
      Caller ID
      Call Monitoring
      Call Recording
      Call Reporting
      Call Routing
      Call Tracking
      Call Transfer
      Chat/Messaging
      CRM
      Customizable Reports
      Data Import/Export
      Interaction Tracking
      IVR
      Live Chat
      Monitoring
      Multi-Channel Communication
      Performance Management
      Quality Management
      Real-Time Analytics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Reporting
      Reporting/Analytics
      Reporting & Statistics
      Third-Party Integrations
      Workforce Management

    Landis Contact Center Integrations

    Dynamics 365
    Dynamics 365
    Dynamics 365 Customer Service
    Dynamics 365 Customer Service
    Power Automate Monitor
    Power Automate Monitor

    Landis Contact Center User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    5.0

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    5.0

    Have you used Landis Contact Center and would like to share your experience with others?

    Stijn's profile

    Stijn H.

    Verified reviewer

    Education Management

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2025

    Seamless Microsoft Teams Integration & Outstanding Support

    5

    I use the Landis Contact Center call recording function in Microsoft Teams every day, and it’s incredible how seamlessly it integrates—as if it’s a native Teams feature. It’s easy to configure while offering powerful features, including automatic recording, which gives me peace of mind knowing I’ll never forget to hit record. The Landis team was fantastic during setup, providing personal training and ensuring everything worked flawlessly. Even when I encountered issues unrelated to Landis but tied to Microsoft Teams itself, their support team was incredibly patient, troubleshooting with me over multiple calls at no extra charge. When a product works exactly as promised, integrates perfectly, and comes with exceptional support—all at a reasonable price—it absolutely deserves a 5-star review. Highly recommend!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Native-like integration with Microsoft Teams Easy to set up but packed with powerful features Auto-recording ensures I never forget to hit record Outstanding customer support with personalized training Affordable pricing for the value it delivers
    Cons:
    Some issues are due to Microsoft Teams, not Landis, but still require troubleshooting

    Reasons for choosing Landis Contact Center

    Ease of use, does what I need for a good price.

    Reasons for switching to Landis Contact Center

    Microsoft Team does not support auto recording of all my meetings

    Read More

    Showing 1 - 1 of 1 Reviews

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