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Scritches

Overview

Scritches 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Scritches
Scritches
4.9
(8)

Pricing

Starting at $19.00 per month

About Scritches

Scritches is a pet care software designed to help simplify operations for small pet care businesses. It allows users to manage client information, bookings, and payments all in one place. The software caters to pet sitters, dog walkers, and other pet care professionals.

Scritches offers features to help pet care businesses streamline scheduling, time management, and calendar control, automatically adjusting for fees and surcharges. The software provides real-time availability visibility and stores all client and pet data in one organized location. Scritches automates scheduling and booking management, saving users time each week to focus on providing pet and client care.

Scritches Screenshots

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Scritches Pricing and Plans

Starting price: $19.00 per month
Free Trial
Free Version

Free

$0.00

flat rate

No plan information available

    Pro

    $19.00

    flat rate, per month

    No plan information available

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      Scritches Features

      • Popular features found in Pet Grooming
        Billing & Invoicing
        Confirmations/Reminders
        Customer Database
        Email Marketing
        Mobile Grooming
        Online Booking
        Recurring Appointments
        Service Catalog
        Staff Management
      • More features of Scritches
        Alerts/Notifications
        Appointment Management
        Appointment Scheduling
        Calendar Management
        Client Management
        Contact Database
        Credit Card Processing
        Customer Portal
        Customizable Forms
        Daily Reports
        Discount Management
        Document Management
        Electronic Payments
        Email Reminders
        Forms Management
        Invoice Management
        Mobile Access
        Notes Management
        Onboarding
        Pet Grooming
        Pet Profiles
        Photo Updates
        Point of Sale (POS)
        Reminders
        Scheduling
        Third-Party Integrations
        Vaccine Management
        Website Management

      Scritches Integrations

      Google Calendar
      Google Calendar
      Stripe
      Stripe

      Scritches User Reviews

      Overall Rating

      4.9

      Ratings Breakdown

      5

      88%

      4

      13%

      3

      0%

      2

      0%

      1

      0%

      Secondary Ratings

      Ease of Use

      4.8

      Value for money

      5.0

      Customer support

      5.0

      Functionality

      4.9

      Have you used Scritches and would like to share your experience with others?

      PL

      PERTUY L.

      Verified reviewer

      Consumer Services

      2-10 employees

      Used daily for less than 6 months

      Review source

      Reviewed October 2025

      A Platform That Actually Supports Sitters

      5

      I’ve been a pet sitter/boarder/walker for a while now and originally started out on Rover. I got pretty turned off by the lack of support, the high fees, and just feeling like I wasn’t in control of my own business. I started looking for something better—and that’s when I found Scritches. This platform really does tick all the boxes for me. It’s simple to use, makes me feel like I’m in charge of my business again, and actually supports independent sitters instead of making things harder (like deleting your account forever the second a client suggests going off app :/) The biggest highlight for me is [sensitive content hidden]. He’s so responsive and open to feedback—it feels amazing to know that questions and ideas are actually heard and acted on. That kind of personal connection makes a huge difference, and it gives me so much confidence that Scritches will only keep getting better over time. Not to mention, it's really fairly priced for the features! I love that 20% of my hard earned money doesn't go to an app that does nothing for me beyond the initial contact with new clients. I’m genuinely excited to be part of this from the start and to support a platform that actually cares about sitters. Can’t wait to see what features come next!

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      The continuous development of the platform; there are constant updates based of feedback of users and I feel truly heard when I make suggestions. Thanks [sensitive content hidden]
      Cons:
      Honestly, it's hard to find anything negative to say, everytime I had a concern or question, they were answered prompty and with a solution provided. [sensitive content hidden] goes above and beyond for his customers.

      Read More

      JB

      Jessica B.

      Verified reviewer

      Veterinary

      Self-Employed

      Used weekly for free trial

      Review source

      Reviewed November 2025

      Best New Software!

      5

      I have been apart of the beta team since the beginning and I'm amazed at how far the software has come with updates and the layout of everything. I was using Pet Sitter Dashboard prior which is similar to TTP and clearly outdated with customer support lacking along with invoicing issues. I'm very happy with my decision with switching and looking forward to seeing this software improve even more. If you want to ditch an outdated software, highly recommend going with Scritches!

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Affordability, great customer support and feedback, easy to use on both sides, loving the report cards, and the booking page is a nice bonus.
      Cons:
      It was a bit to get used to at first but once you play around with everything, its easy to figure out. Only issue I have come across is figuring out how to make sure clients are able to view their invoices.

      Reasons for switching to Scritches

      Lack of customer support and invoicing issues that customer support was not helpful in trying to fix.

      Read More

      Shannon's profile

      Shannon G.

      Verified reviewer

      Individual & Family Services

      Self-Employed

      Used daily for less than 12 months

      Review source

      Reviewed January 2026

      Professional, attractive Pet Sitting software for the win!

      5

      Fantastic. I have been with a other pet sitting for software for almost ten years and switched to Scritches. I love the calendar option where I can block dates and times, the client reports are adorable and all in all its very easy to use. The admin takes your requests for changes seriously and is constantly tweaking it to make it even better. I give them two paws up!

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      I love the personal client support, the appearance of the software and ease of use for my clients. The client reports for their pets is what really "sold" me, absolutely adorable.
      Cons:
      It's in Beta so it's still improving. The link to have my clients sign up is long, even though there's a QR code , many of my clients are older and don't quite get the codes.

      Reasons for switching to Scritches

      Very expensive. No ability to show times that are already booked.

      Read More

      VR

      Verified
      Reviewer

      Consumer Services

      Self-Employed

      Used daily for less than 12 months

      Review source

      Reviewed October 2025

      Fits my business perfectly & my clients love it

      5

      I’ve been running my own little pet sitting service for a couple years now, and switching to Scritches has been one of the better moves I’ve made. The interface feels clean and fresh. I’ve tried other systems and they all felt like someone built them in 2010. With Scritches I find myself clicking around naturally, instead of always thinking “ugh where is that button”. It doesn’t feel like I need a manual just to check my schedule or configure my business.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      The booking system is the best I’ve seen. I used to piece things together with Square appointments, Calendly, and a few random forms to collect pet info and inquiries, but none of it felt made for sitters. Scritches on the other hand matches my whole process in one place, and the experience feels easy. I’ve always wanted my booking flow to feel as simple for clients as Rover makes it, but still under my own business, and that's finally possible. My clients also love it. I try to maintain a clean, modern, and well designed feel to my brand, and Scritches matches that perfectly. Cost wise: when you’re doing everything yourself and you’re counting every dollar, it matters. It’s refreshing to have something that doesn’t feel overpriced or packed with features I’ll never use.
      Cons:
      There are a couple of small things I want to call out. For example, I’d like somewhat more flexibility over how booking notifications get sent to clients (email vs text vs nothing). Also, since the app is newer, certain things like a well documented Help Center are still a work in progress.

      Reasons for switching to Scritches

      I used Time To Pet for a bit, and it definitely worked, but it always felt old-school. Clients had to create accounts, remember passwords, and the forms were kind of clunky. I wanted something that felt smooth, like how Rover makes booking easy for clients. The interface in Scritches is cleaner, faster, and makes sense for one-person operations.

      Read More

      KK

      Katie K.

      Verified reviewer

      Veterinary

      Self-Employed

      Used daily for less than 12 months

      Review source

      Reviewed November 2025

      Scritched my itch for a great program!

      5

      Scritches has been a total game-changer for my small business! I offer mobile Vet Tech services, not exactly what the program is intended for. That being said, it is the only program I have found that helps with workflow, bookkeeping, and client scheduling. The program has been easy to set up, and the developer has been very responsive to feature requests. I feel like I know him personally! I recommend this to all my colleagues, and I am grateful to have stumbled across it.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Ease of navigation. Ease of set up. Communication with the developer about issues and feature requests. Cute interface. User friendly scheduling for clients.
      Cons:
      It is a newer program so some features still need to be built out. The program was not designed for my needs so some features are not there. I have, however found workarounds and it has not been a problem!

      Reasons for choosing Scritches

      Made for pet professionals, price, user interface

      Read More

      AW

      Autumn W.

      Verified reviewer

      Individual & Family Services

      Self-Employed

      Used daily for less than 6 months

      Review source

      Reviewed January 2026

      All-in-one pet care service management

      4

      Overall, I've been really happy with the service. Invoicing is easy for both me and my clients, and the cost per month is minimal for what it offers me in return. It's nice to have everything in one place for quick reference, too. I'm a sole business owner (no employees) and it does all the things I need it to.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      Scritches is great for scheduling and gives me a quick and easy way for my clients to pay me. The interface is really slick, and I'm glad I don't need yet another app on my phone to use it. The report cards are really cute and a nice feature!
      Cons:
      Very occasionally, there are some bugs in the user interface. These are typically pretty minor and don't impact my day-to-day usage of the software. I do wish I could make it feel/look more like my business from a customer's point of view.

      Reasons for choosing Scritches

      Scritches doesn't require clients to install an app, and it's less expensive. I also like the design better.

      Read More

      SW

      Sara W.

      Verified reviewer

      Consumer Services

      Self-Employed

      Used daily for less than 6 months

      Review source

      Reviewed October 2025

      Everything I needed in a modern package

      5

      Scritches is exactly what I was looking for which was a software that matched my workflow, allowing clients to self-select their meet and greet dates, agree to my policies, fill out their forms, provide report cards and create invoices. It’s sleek and looks so nice and crisp. Some of the competitors are very clunky looking like they are from the 90’s and I feel that Scritches only further reinforces my company branding.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      I was looking for pet sitting software that allowed clients to self book without being immediately hit by a login wall or needing to download an app. My desire was to make the booking process as clean and efficient as possible to appeal to millennials booking from bed at 11pm :) Scritches is perfectly aligned with my ideal customer who expects this sort of modern experience. Additionally, one of my requirements was the ability to have clients e-sign agreements and fill out intake forms as part of the onboarding process. The workflow is really intuitive for me. I absolutely love the look and feel of the app and can’t wait to keep growing my business. Any time I have an issue or notice a bug, it is handled within hours. Customer service is top notch.
      Cons:
      Blocking out time feels a bit cumbersome. For example, when I click on a calendar date to block out availability, the prompt pops up without reflecting the date I clicked on. No big deal though. Eventually, I would like a chatting or messaging feature with clients. For example, when I’m at their home and need to ask a quick question, it would be nice to have that inside the app instead of needing to text outside the app.

      Read More

      KW

      Kelly W.

      Verified reviewer

      Veterinary

      2-10 employees

      Used daily for less than 6 months

      Review source

      Reviewed October 2025

      Amazing platform

      5

      Wonderful. I recommend it to fellow pet sitters all the time. The support is TOP NOTCH! Very user friendly & new features are constantly being added. Very easy to use from my phone & on the go

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      It’s extremely user friendly! Everything is very easy to follow & understand. [sensitive content hidden] is the BEST! Anytime I had questions or suggestions he was always there with feedback
      Cons:
      It’s very hard for me to come up with any cons. The only issue I have is the lack of staff management (I hear it’s coming soon!)

      Read More

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