Workbase 2026: Benefits, Features & Pricing

Workbase is an employee and customer portal platform built to streamline operations, centralize knowledge and boost team productivity. It offers a fully customizable interface where all data and tools such as Notion, LMS tools, shared drives, project boards and communication platforms are combined.

Key features include personalized dashboards, custom training courses with in-app video recording and quizzes, branded customer portals with permission-based access, internal news and announcements, survey tools for regular feedback, statistics and progress tracking, user management and permissions and multiple integrations. It provides AI-enabled assistance trained automatically on the internal docs, trainings and videos. It offers docs, Wikis and SOPs with real-time collaboration. The tool assists with task management including Kanban, tables and sub-tasks. Workbase offers whiteboards for brainstorming and visual planning.

Workbase helps onboard employees and clients using structured training paths, video lessons and quizzes. Courses are customizable and trackable, helping businesses train multiple roles. The AI assistant is automatically trained on all internal docs, training conten...