Helpion 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Helpion

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Pricing

Starting at £15.00 per month

About Helpion

Helpion is an IT service management software designed to optimize IT operations and streamline business processes. It provides tools for planning and managing IT changes, automating workflows, and enhancing team productivity. Helpion centralizes IT management into a single platform, aiding organizations in improving their service desk operations and IT infrastructure management.

The software includes a ticket management system with personalized views and advanced categorization capabilities to handle issues efficiently. Its asset management module tracks hardware and software throughout their lifecycle. The change management component plans and documents IT changes with impact analysis tools. Helpion features a knowledge base that serves as a repository for organizational information, supporting both internal knowledge sharing and customer-facing resources. The platform offers SLA management, customizable dashboards, and reporting tools that provide insights into performance metrics.

Helpion includes automation capabilities for routine tasks, allowing IT teams to focus on critical projects. Its self-service portal enables users to access services and information independently, re...

Helpion Screenshots

Helpion Pricing and Plans

Starting price: £15.00 per month

Free Trial

Free Version

Helpion Essentials

£15.00

per user, per month

Plan includes:

Ticket Management
Basic Asset Management
Knowledge Base
Self-Service Portal
Reporting and Dashboard

Helpion Professional

£20.00

per user, per month

Plan includes:

Change Management
Problem Management
Advanced Asset Management (CMDB)
Service Level Agreement (SLA)
Automation of Business Processes

Helpion Enterprise

£60.00

per user, per month

Plan includes:

IT Project Management
Advanced Reporting and Analytics
Customizable Workflows
Integrations (with other business systems)
Dedicated Support

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Helpion Features

Popular features found in ITSM
Access Controls/Permissions
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Configuration Management
Contract/License Management
Knowledge Base Management
Release Management
Service Catalog
Service Level Agreement (SLA) Management
Support Ticket Management
More features of Helpion
Activity Dashboard
API
Approval Process Control
Asset Lifecycle Management
Asset Tracking
Audit Trail
Availability Management
Capacity Management
Change Management
Chat/Messaging
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard Creation
Drag & Drop
Help Desk Management
Incident Management
Inventory Management
Multi-Channel Communication
Prioritization
Problem Management
Project Management
Remote Access & Monitoring
Reporting & Statistics
Self Service Portal
Support Ticket Tracking
Surveys & Feedback
Task Management
Third-Party Integrations
Workflow Management