Desktell 2026: Benefits, Features & Pricing

Desktell is a platform designed to streamline hotel room service and operations using AI technology. It serves the hospitality industry by providing tools to enhance guest satisfaction and improve operational efficiency. The system features AI-enabled request routing that directs guest inquiries to the appropriate staff, with real-time notifications for prompt responses. Guests can use in-room QR codes to request services, explore amenities, and provide feedback. Hotel staff have access to a user-friendly backend application with role-based access control for effective coordination. Desktell includes in-room asset management capabilities and offers opportunities for upselling.

A real-time analytics dashboard provides management with insights into hotel operations, enabling them to monitor service performance and identify operational challenges. The system collects and analyzes guest feedback to help improve service quality. Desktell integrates the guest journey with backend automation to create a cohesive operational environment, enhancing the overall hotel experience.