EasyDesk 2026: Benefits, Features & Pricing

Wondering if EasyDesk is right for your organization?

Our Help Desk Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

EasyDesk

No reviews yet

Pricing

Starting at $35.00 per month

About EasyDesk

EasyDesk is a customer support software designed to centralize emails, tickets, and chat into one platform. It is built to help businesses manage customer support operations more efficiently.

The software includes a ticket management system with filters and tags for organization. Workflow automation features allow teams to assign tickets and monitor service level agreements. A centralized communication hub enables agents to handle all customer interactions from a single interface. Knowledge base tools, such as canned responses and articles, support streamlined workflows. A mobile application allows agents to manage customer requests remotely.

The platform is designed to scale with growing support teams while maintaining performance. Its functionality is focused on simplifying customer support processes. The interface is designed to be intuitive, requiring minimal setup time for teams to begin using the system.

EasyDesk Screenshots

EasyDesk Pricing and Plans

Starting price: $35.00 per month

Free Trial

Free Version

Starter

$35.00

per month

Plan includes:

10 Collaborators
5 Groups
1000 Max contacts
1 Brand
3 Max channels
2 Chat agents
Create notification rules in workflow
Events based notification

Pro

$49.00

per month

Plan includes:

$ 9.95 / additional user
20 Collaborators
$ 4.95 / additional collaborators
10 Groups
Unlimited contacts
2 Brands
$ 35 / additional brands
5 Max channels
5 Chat agents
$ 7.95 / additional chat agent

Enterprise

$149.00

per month

Plan includes:

$ 19.95 / additional user
50 Collaborators
Unlimited Groups
5 Brands
$ 49 / additional brands
Unlimited channels
10 Chat agents
$ 9.95 / additional chat agent

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

EasyDesk Features

Popular features found in Help Desk
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Routing
Collaboration Tools
Macros/Templated Responses
Multi-Channel Communication
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Workflow Management
More features of EasyDesk
Activity Tracking
Alerts/Notifications
API
Automated Responses
Chatbot
Chat/Messaging
Communication Management
Configurable Workflow
Customer Communication
Customer Database
Customizable Branding
Customizable Templates
Email Management
Email Templates
Feedback Management
Help Desk Management
Knowledge Base Management
Live Chat
Mobile App
Prioritization
Process/Workflow Automation
Real-Time Chat
Real-Time Data
Reporting & Statistics
Role-Based Permissions
Secure Data Storage
Social Media Integration
SSL Security
Support Ticket Management
Surveys & Feedback
Ticket Management
Website Integration
Widgets