SalesCaptain 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SalesCaptain

5.0

(1)

Pricing

Starting at $159.00 per month

About SalesCaptain

SalesCaptain is an AI-powered platform designed to simplify customer communication for local businesses. It supports small and medium-sized businesses across various industries by improving customer interactions, reducing response times, and capturing leads. The platform is used by local service providers, retail businesses, and professional offices to enhance customer engagement.

It includes AI-driven phone and chat agents with natural language capabilities, offering round-the-clock availability. The system centralizes customer interactions across channels such as webchat, phone systems, SMS, and social platforms. Features include spam call filtering, automated appointment reminders, and after-hours lead capture to help businesses stay connected with customers. Automation tools enable personalized engagement processes without requiring constant manual input.

The platform includes tools for review management, allowing businesses to collect and respond to customer feedback. Built-in payment processing supports financial transactions directly within the system. Additionally, its reporting features provide data insights to help businesses evaluate customer service strategies and ope...

SalesCaptain Screenshots

SalesCaptain Pricing and Plans

Starting price: $159.00 per month

Free Trial

Free Version

Startup Plan

$0.00

flat rate, one time

Plan includes:

Phone
Texting
AI Phone Agent
AI Chat Agent
Unlimited Users
Webchat
Social Chat
Automation
Marketing - High Volume
Reviews and Reputation

Business Plan

$159.00

flat rate, per month

Plan includes:

Unlimited Users
AI Phone Agent
AI Chat Agent
Multi-location
Premium Integrations
Phone
Webchat
Social Chat
Texting
Marketing - High Volume

Enterprise Plan

$300.00

flat rate, per month

Plan includes:

Custom Integration
Custom Dashboard
White-glove Onboarding
AI Phone Agent
AI Chat Agent
Automation
Marketing - High Volume
Phone
Texting
Multi-location

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SalesCaptain Features

Popular features found in Unified Communications
Call Recording
Call Routing
Contact Management
File Sharing
Mobile Access
Reporting & Statistics
Screen Sharing
SMS Messaging
Task Management
Two-Way Audio & Video
Voice Mail
More features of SalesCaptain
Access Controls/Permissions
Activity Dashboard
AI/Machine Learning
Alerts/Notifications
API
Business Process Automation
Call Center Management
Caller ID
Call Monitoring
Call Tracking
Call Transfer
Chatbot
Chat/Messaging
Configurable Workflow
Customer Engagement
Drag & Drop
For Sales/Marketing
IVR
Knowledge Management
Lead Capture
Machine Learning
Multi-Channel Communication
Multi-User Collaboration
Natural Language Processing
Personalization
Real-Time Reporting
Rules-Based Workflow
Sentiment Analysis
Single Sign On
SSL Security
Third-Party Integrations
Transfers/Routing
Virtual Personal Assistant (VPA)

SalesCaptain Integrations

DrChrono

ServicePRO

Lightspeed

Shopify

Booker

Zapier

See all 19 integrations

SalesCaptain User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

Have you used SalesCaptain and would like to share your experience with others?

Jackson r.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

“A great resource!”

SalesCaptain’s AI summaries are a big time saver for the team. After the conversation, the platform automatically generates a clear, short summary which highlights key points. Instead of looking through long messages or re-listening to entire calls, by taking a glance at the summary we can understand the full context. This improved efficiency without adding extra work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like SalesCaptain voice call quality. It's reliable, clear, and consistent, whether we use it from mobile devices or desktop. There are no dropped calls, lag. We have a smooth experience even for our field team. This has made a huge difference and makes us look more professional towards our customers, during service-related calls or important follow-up.

Cons:

What is disliked about SalesCaptain is that although it provides the basic features, reporting feels limited. Making a detailed dashboard or reporting would be useful to identify what's falling short, what's working, and tracking follow-ups over time across locations, which makes tackling performance and making decisions challenging.

Showing 1 - 1 of 1 Reviews