mycomplaints.ai 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

mycomplaints.ai

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Pricing

Starting at £5.00 per month

About mycomplaints.ai

mycomplaints.ai is an AI-enabled complaint management solution that enhances analysis, investigation, root cause identification and resolution of customer complaints. The platform integrates with existing CRM systems including Salesforce, Zendesk, Microsoft Dynamics and other customer service solutions to create a unified workflow.

mycomplaints.ai features AI functionality that requires human validation at every step, an integrated data warehouse for detailed reporting and regulatory compliance, and industry-specific templates for financial services, utilities and public sector organizations.

The system operates with enterprise-grade security on AWS infrastructure, offering data isolation and regional hosting options while maintaining strict data protection standards throughout the complaint handling process.

mycomplaints.ai Screenshots

mycomplaints.ai Pricing and Plans

Starting price: £5.00 per month

Free Trial

Free Version

Standard

£5.00

usage based, per month

Plan includes:

API
Case creation
Email integration
MS Teams integration
Single Sign On
Case handling component
Embeddable iFrame
End-to-end AI assistance

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mycomplaints.ai Features

Popular features found in Complaint Management
Alerts/Escalation
Corrective and Preventive Actions (CAPA)
Email Management
Feedback Management
Interaction Tracking
Issue Tracking
Live Chat
Prioritization
Quality Assurance
Self Service Portal
Support Ticket Management
More features of mycomplaints.ai
API
Audit Trail
Case Management
Customer Complaint Tracking
Customizable Branding
Generative AI
Reporting/Analytics
Routing
Third-Party Integrations
Workflow Management