Faveo Servicedesk 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Faveo Servicedesk

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Pricing

Starting at $15.00 per month

About Faveo Servicedesk

Faveo Servicedesk is an ITIL-based IT service management solution designed to streamline IT operations through ticketing and inventory management features. It supports organizations of various sizes, serving internal IT departments and external support teams globally.

The system includes tools for asset and configuration management, enabling tracking of hardware and software lifecycles. It incorporates a Configuration Management Database (CMDB) for centralized data management. AI-driven support features, such as smart response suggestions and documentation assistance, aim to improve productivity. Additional capabilities include network discovery for automatic device detection, remote monitoring, customizable workflow statuses, and SLA management with real-time tracking and automated escalations.

The platform provides reporting and analytics through visual dashboards and exportable reports to support data-driven decision-making. Security measures include secure authentication methods and role-based access controls to ensure data integrity and compliance.

Faveo Servicedesk Screenshots

Faveo Servicedesk Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Startup

$15.00

per user, per month

Plan includes:

Attachment Scanner
Asset Management
Problem Management
Change Management
Release Management
Contract Management

SME

$25.00

per user, per month

Plan includes:

LDAP
Azure Active Directory
Round-Robin routing
Skill-based routing
CSS customization

Enterprise

Pricing available upon request

Plan includes:

Ad Hoc Approval
Department Status Link
Custom Js

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Faveo Servicedesk Features

Popular features found in Service Desk
Change Management
CMDB
IT Asset Management
Mobile Access
Prioritization
Problem Management
Real-Time Notifications
Remote Access/Control
Reporting & Statistics
Self Service Portal
Service Level Agreement (SLA) Management
Support Ticket Management
More features of Faveo Servicedesk
Analytics
Asset Tracking
Configuration Management
Customer Support
Incident Management
Inventory Management
Knowledge Base Management