KLX ESM 2026: Benefits, Features & Pricing
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Wondering if KLX ESM is right for your organization?
Our ITSM Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
No reviews yet
Pricing
Starting at €0.80 per month
About KLX ESM
KLX ESM is an enterprise service management platform designed to centralize and automate IT and HR service management processes. It is developed in France and ensures data sovereignty and compliance with GDPR standards. The platform is suitable for small and medium-sized enterprises aiming to improve digital workflows. It is used by IT departments, human resources teams, and maintenance services to streamline internal service delivery.
The platform includes a self-service portal where employees can access a customizable service catalog, complete intelligent forms, and track requests in real-time. Its knowledge management system allows teams to create and share documentation, FAQs, and procedures to address recurring issues. KLX ESM supports ITIL-compliant incident management with automated routing and SLA monitoring. KLX ESM provides customizable dashboards and reports for data analysis. Workflow automation features enable organizations to set business rules that trigger automatic actions. The HR module manages leave requests and administrative tasks.
KLX ESM is developed and hosted in France. It offers tools for integration with systems such as Active Directory, Office 365, and...
Microsoft Teams to support a connected digital environment. The platform facilitates service management by reducing processing times and improving collaboration across departments. It provides employees with a simplified experience for managing internal service requests.KLX ESM Screenshots

KLX ESM Pricing and Plans
Standard
€0.80
Plan includes:
- Shared Instance (Instance Mutualisée)
- Incident Management
- Service Catalog
- Request Management
- Knowledge Base
- Asset Management (CMDB)
- Basic Dashboards
- Simple Out-Of-The-Box Workflows
- HRMS

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KLX ESM Features
- Popular features found in ITSMAccess Controls/PermissionsActivity TrackingAlerts/EscalationAlerts/NotificationsConfiguration ManagementContract/License ManagementKnowledge Base ManagementRelease ManagementService CatalogService Level Agreement (SLA) ManagementSupport Ticket Management
- More features of KLX ESMActivity DashboardAPIApproval Process ControlAsset Lifecycle ManagementAsset TrackingChange ManagementCustomizable BrandingCustomizable FieldsCustomizable FormsCustomizable ReportsCustomizable TemplatesDashboard CreationDrag & DropGenerative AIHelp Desk ManagementIncident ManagementInventory ManagementMulti-Channel CommunicationPrioritizationProblem ManagementProject ManagementReporting & StatisticsSelf Service PortalSupport Ticket TrackingSurveys & FeedbackTask ManagementThird-Party IntegrationsWorkflow Management
KLX ESM Integrations
KLX ESM User Reviews
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Ratings Breakdown
- 4.66Ease of use
- 4.55Value for money
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