Complyr 2026: Benefits, Features & Pricing

Complyr is complaint management software designed for regulated firms that need a structured, reliable, and secure way to manage customer complaints. It brings everything together in one centralised system so firms can resolve complaints more consistently.

The platform is built around structured case files that adopt your processes, store all documents, communications, actions, and evidence in one place. Each case uses role-based access controls aligned with ISO 27001 standards, ensuring staff see only what is relevant to their responsibilities. External third parties, such as brokers or suppliers, can upload information through a controlled submission area without accessing internal notes or sensitive data. This approach keeps information secure and traceable while supporting collaboration across multiple parties.

Complyr offers No-Code workflows that guide staff through every step of the complaint process. Managers can tailor steps, fields, templates, and approvals without relying on IT, making it easy to stay aligned with changing regulations or internal policies. Complyr replaces spreadsheet-based reporting with real-time dashboards that show complaint volumes, categories, br...