Aline 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Aline

4.5

(12)

Pricing

Pricing available upon request

About Aline

Aline is an integrated system purpose-built for senior living that connects residents, families, staff, and executives on one simple-to-use platform. Customizable to facilitate your processes and workflows, Aline enables higher profitability through revenue growth, productivity gains, and elevated resident and staff experiences. The complete Aline suite includes sales and marketing, contact center, leasing and billing, payments, resident care and medications, accounting, quality, and business intelligence. Aline maximizes revenue potential through many robust features that address the demands of today’s operator:
• Optimize and outperform through actionable data and predictive analytics.
• Maximize market opportunity and occupancy though prioritized, actionable prospect insights.
• Deliver better resident experiences through real-time care information and purposeful engagement.
• Improve profitability and staff retention through higher efficiency and job simplification.
• Capitalize on earnings opportunities through higher revenue capture.

Aline solutions connect with one data model, ensuring that your decisions are based on verified real-time trends and performance indicato...

Aline Screenshots

Aline Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Aline Features

Popular features found in Home Health Care
Billing & Invoicing
Calendar Management
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Patient Records Management
Payroll Management
Reporting & Statistics
Task Management
Time Tracking by Client
More features of Aline
Access Controls/Permissions
Activity Dashboard
Activity Planning
Activity Tracking
Admissions Management
Alerts/Escalation
Alerts/Notifications
API
Appointment Scheduling
Assessment Management
Audience Targeting
Calendar/Reminder System
Call Logging
Campaign Management
Charting
Chat/Messaging
Clinical Care
CNA Tracking
Commenting/Notes
Communication Management
Contact Management
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Document Management
Document Storage
Email Management
Email Marketing
Email Templates
EMR/EHR
Event/Activities Planning
Event Triggered Actions
File Sharing
Financial Management
Forecasting
For Long Term Care
For Nursing Homes
Goal Setting/Tracking
HIPAA Compliant
Home Health Care Management
Incident Management
Interaction Tracking
Internal Chat Integration
Invoice Management
Leaderboards
Lead Management
Lead Qualification
Lead Scoring
Live Chat
Marketing Automation
Meal/Nutrition Management
Medical History Records
Medication History
Mobile App
Patient Communications
Patient Intake
Patient Management
Performance Metrics
Physician Management
Pipeline Management
Point of Care System
Predictive Analytics
Process/Workflow Automation
Product Catalog
Prospecting Tools
Quotes/Estimates
Real-Time Updates
Records Management
Referral Management
Referral Tracking
Reminders
Reporting/Analytics
Revenue Management
Role-Based Permissions
Sales Pipeline Management
Scheduling
Search/Filter
Segmentation
Self Service Portal
Social Media Integration
Staff Management
Staff Scheduling
Task Scheduling
Territory Management
Third-Party Integrations
User Management
Workflow Management
Work Order Management

Aline Integrations

LinkedIn for Business

Mailchimp

Lob

Gmail

Meta for Business

Twitter/X

See all 27 integrations

Aline User Reviews

Overall Rating

4.5

Ratings Breakdown

67%

17%

Secondary Ratings

Ease of Use

4.1

Value for money

4.5

Customer support

4.3

Functionality

4.3

Verified

Reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

Great System Flow -- Improved Sales

My marketing team grumbled at learning something new ... but learned it quickly. It is easy to use to it has increased their compliance with entering activity. It has helped us "revive" some older leads by continually scheduling follow up. Overall, very pleased.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

"Forces" you to schedule follow up and keeps the sales process moving. Was easy to learn and easy to use. Web based so you can work from anywhere.

Cons:

There are many standard reports, but running custom reports is a bit cumbersome.

Paula M.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

New Reporting Features are Appreciated/Needed

Since the merge it has been very good. I appreciate the new features, training that is offered to our new staff, plus my continued training. I value the ability to gather information very quickly to share with our management team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I truly appreciate the added reports that Aline has brought to us from the merge with Enquire. The ease of use on the reporting. I am able to get a quick snapshot of traffic, follow up activity, lead to speed, tour to occupancy. All important to our Team. I do a weekly management level report and share the stats from the reports weekly.

Cons:

Occasionally, response time for an issue a community is having is lengthy.

Reasons for choosing Aline

We chose Enquire that merged with Aline. A positive thing!

Reasons for switching to Aline

I requested as I believe that is a conflict of interest since we get leads from them. The CRM was not adaptable to the information we need or level of reporting we need.

Lindsy A.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed November 2023

Enquire

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is vital to track activities, schedule upcoming tasks, and keep track of the correspondence that occurs with a prospect.

Cons:

Some of the navigation is difficult, I feel like things are clunky and it be more streamlined.

Lynda C.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Portola Gardens Review

It helps me organize my day and plan for future appointments. It also gives me insight as to the prospects needs and income.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quick emails so that I can respond to the prospect in a timely fashion. Detailed health care and move in information.

Cons:

Scheduling tours without contacting me as to my availability.

Karina R.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Sales user

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good CRM for tracking appointments, and logging notes

Cons:

unable to see amount of activities per day

John D.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed July 2024

Easy Peasy

I have been very pleased and always learning something new.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how user friendly Aline is and that their support staff are great.

Cons:

I really can't think of anything that i would consider a Con in using Aline.

Rodney A.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Aline review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Notifications in email is great.

Cons:

There really isn't any that i can think of

Sidiki K.

Verified reviewer

Information Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Inquire CRM: A powerful tool to effectively manage your customer relationship

Inquire CRM is a very complete and powerful customer relationship management tool, which offers a wide variety of features to help companies manage their interactions with customers effectively. The software helps store and manage all customer information in one place, automate tasks, track the full sales cycle, personalize interactions with each customer, and generate detailed reports and analytics.Although the cost of Inquire CRM may be a barrier for some businesses, its wide range of features makes it a powerful and effective customer relationship management tool. The ability to customize the user interface to meet the specific needs of each business is a major advantage, as is the ease with which the software can be integrated with other tools.Although the learning curve for Inquire CRM can be steep for some users, its use can be quickly mastered with the proper training. Customer support, though limited, may be sufficient for most businesses, and the availability of online documentation can also help users troubleshoot issues.Overall, Inquire CRM is a great customer relationship management tool for businesses of all sizes and in all industries. The software's advanced features, coupled with its ease of use, make it a solid choice for companies looking to improve their customer relationship management and increase their productivity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Inquire CRM is an extremely powerful customer relationship management tool that offers a wide range of features to improve business productivity. Here are some of the key benefits I have identified when using this software:Centralized customer relationship management: Inquire CRM allows all customer information to be stored and managed in one place, allowing you to better understand each customer's needs and personalize interactions with them.Automation of tasks: Inquire CRM offers automation of tasks, such as managing emails, scheduling appointments and creating reports, which saves time and focuses on higher value tasks .Sales Tracking: Inquire CRM tracks the entire sales cycle, from lead generation to closing the sale, helping to better understand the sales process and optimize results.Personalization: Inquire CRM offers advanced personalization features that allow businesses to personalize interactions with each customer based on their specific needs.Reporting and Analytics: Inquire CRM offers advanced reporting capabilities, allowing businesses to measure and analyze their performance and optimize their sales strategy.Overall, Inquire CRM is an excellent CRM tool that offers a wide range of features to improve business productivity and results. I highly recommend it to all companies looking to improve their customer relationship.

Cons:

Although the Inquire CRM software has many useful features for customer relationship management, I have also identified a few drawbacks that can hinder its use. Here are some of the negative points that I noticed during my use of the software:High cost: The cost of Inquire CRM is quite high, which can be a barrier for small businesses looking to reduce their expenses.Steep learning curve: Learning how to use Inquire CRM can take some time due to its steep learning curve and the complexity of some features.Limited customization: Although Inquire CRM offers advanced customization features, it can be difficult to fully customize the user interface to meet the specific needs of each business.Limited Customer Support: Customer support can be limited and difficult to obtain, which can be problematic if you have a problem or need technical assistance.Limited integration with other tools: Inquire CRM's integration with other tools may be limited, which can be a drawback for companies that already use third-party tools for their CRM.Overall, Inquire CRM can be a useful tool for CRM, but there are also downsides to consider before deciding to use it. Businesses should carefully consider their needs and budget before deciding to invest in this software.

Verified

Reviewer

Hospital & Health Care

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Not exactly up to the promise

Enquire is a nice vanilla CRM. If you’re looking for something that is ready to go out of the box and tell you how to run your sales organization, then this might not be right for you. But if you have a strong process and want to find a CRM that can be molded to fit (and you have the time and staff to set it up properly), then Enquire might be a good solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Enquire is a new CRM in the senior care space and looks the part. It is modern and built on good standards. There needs to be more competition for CRMs in senior living, so I’m glad Enquire is here!

Cons:

You have to really think through how to set up Enquire. The examples they share in their sales process are very nice to see, but that’s not exactly what you get at the beginning. You need to be prepared to set it up how you want it. The company is growing FAST. That’s great, but it also means that they are going through some growing pains in their account support. We have been through many different support team members in the past year, and they don’t share information internally with one another very well.

Rufino L.

Used daily for less than 2 years

Review source

Reviewed May 2018

Great people to work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it is web based so minimal support needs and ease of access. I also like the ability to have plugins and automate tasks.

Cons:

The process to create advanced reports could be easier and I wish their was a better mobile solution so that I could keep an eye on things from my phone. I travel a lot and to be able to pull up a few key reports on my phone would be great.

Showing 1 - 10 of 12 Reviews

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