Pilla 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Pilla

4.3

(18)

Pricing

Starting at £1.95 per month

About Pilla

Designed for businesses of all sizes, Pilla is a cloud-based task management solution that helps assign tasks, set deadline reminders, build checklists, and more on a unified platform. The tool offers various features, such as hygiene checks, inventory management, and employee scheduling.

Pilla lets hospitality managers plan shifts for teams, record maintenance activities, upload documents, store inspection files, and more. The software enables teams to test various equipment on a monthly basis, such as fire alarms and emergency lights.

Pilla Screenshots

Pilla Pricing and Plans

Starting price: £1.95 per month

Free Trial

Free Version

Every feature, for everybody

£1.95

per user, per month

Plan includes:

Shift Scheduling
Holidays and Leave
Task Management
Chat and Communication
Company Leaderboards

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Pilla Features

Popular features found in Employee Scheduling
Alerts/Notifications
Attendance Management
Calendar Management
Employee Management
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Schedule Distribution
Self Service Portal
Shift Swapping
Timesheet Management
More features of Pilla
Accident Investigation
Activity Dashboard
Activity Tracking
API
Assignment Management
Audit Trail
Automated Scheduling
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Customizable Reports
Customizable Templates
Dashboard
Discussions/Forums
Document Storage
Employee Database
File Sharing
Forms Management
Gantt/Timeline View
Incident Reporting
Labor Cost Calculator
Labor Cost Reporting
Labor Management
Meeting Management
@mentions
Mobile Alerts
Multi-Location
Online Time Clock
Overtime Calculation
Progress Tracking
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Recurring Tasks
Reminders
Risk Assessment
Search/Filter
Shift Management
Shift Scheduling
Sick Leave Tracking
Task Board View
Task Editing
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
To-Do List
Training Management
Vacation/Leave Tracking
Workflow Management

Pilla User Reviews

Overall Rating

4.3

Ratings Breakdown

44%

39%

17%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.8

Functionality

4.2

Have you used Pilla and would like to share your experience with others?

Charlie O.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Reviewed May 2025

Excellent operational platform for hospitality

VERY GOOD! Would absolutely recommend trying it, especially for single site or smaller operators to use the Pilla templates for their operational checklists. As an owner, it helps you be able to have a day off here and there and know procedures are being followed!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's clarity of presentation, the thought that has gone into it, and above all else, the approach of [sensitive content hidden] and team to develop the product to improve it so it fits our needs.

Cons:

Everything we've had issues with the Pilla team has worked to resolve.

Reasons for switching to Pilla

Price and lack of development - too expensive and lack of economy of scale. Trail customer service was pretty good but the Access Group is diabolically bad.

Poppy M.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

Amazing Company

Transferring from our previous outdated compliance system seemed like a monumental task but the Pilla team made it feel seamless. With fast responses to any question and heaps of templates to help guide the set up what was need in each task we have been able to streamline our procedures and overall business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super easy to set up, use across all our sites and great for integrating training with all our teams!

Cons:

It's taken a while to get to where it is but it was well worth the wait.

Reasons for switching to Pilla

It was overcomplicated, messy, glitchy and hard to check that all the sites where completing the tasks to the standard we wanted.

Vendor Response

Thanks so much for your feedback!

Replied February 2025

Sandra B.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Reviewed May 2023

Good solution for new small businesses

So far my experience with Pilla is positive. My business will continue to use the platform for HR, performance and safety management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Pilla integrates all the features that I need as a business owner, but woudl have to buy separate products for. It makes it super easy to find and enrol new talent.

Cons:

As a new platform I think there's still room for improvement. There's no native app, my staff has had a few issues logging in, checklists aren't as intuitive to use as I thought they would be. Having said that, [sensitive content hidden] is super responsive and I trust that all of this will improve quickly.

Reasons for choosing Pilla

Recommended by my business advisor.

Vendor Response

Thanks for the review Sandra. Taken your comments onboard and we've spoken with your manager to resolve any issues 👊

Replied May 2023

Fran O.

Verified reviewer

Restaurants

51-200 employees

Used daily for less than 12 months

Reviewed May 2025

Great people to work with, great system!

[sensitive content hidden] is always online with a speedy reply and is happy to help which makes all the difference. Like any new system being introduced to a team of 70 people who are used to something else, there has been a changeover process but it's been a good and positive one and as it's easy to use people have taken to it quickly. So far we just use the compliance/checklists side so can't comment on the rota system but looks good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a great user-friendly system for our daily tasks

Cons:

Nothing that can't be fixed, [sensitive content hidden] is always happy to help us out. One thing would be great is ability to more easily add tasks that apply to all sites (as we are multisite) rather than having to duplicate the task - but I am sure this is on the way!

Reasons for switching to Pilla

Not user friendly. App was not good at all.

Rebecca H.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Reviewed April 2025

It was really easy to set up our kitchen compliance

Overall we are very pleased with Pilla. It enables us to keep all our important documentation in one place and report any issues efficiently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team are really helpful and fast to respond, explaining things thoroughly. Pilla has changed the way we work for the better.

Cons:

I've got no negatives to mention. The system is time saving and keeps everything important in one place.

Vendor Response

Thanks so much for your review, happy to help and happy to be working with you.

Replied April 2025

Olivia F.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Reviewed September 2024

Easy to use and fast support

We’re really happy with everything so far! [sensitive content hidden]'s great if we have any questions or need support. It’s all very easy to navigate and straight forward to amend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can tag specific people to action something and they’ll receive a notification straight away. I also like how straight forward it is to use.

Cons:

The updates in the morning can delay completing a list of tasks. Once it refreshes it erases the tasks that have been marked as completed, only if you haven’t completed the whole list. It’s not a major issue, just a minor inconvenience.

Vendor Response

Appreciate your review Olivia thanks so much. We are pushing updates once or twice a week at the moment to make the very best product we can and we push those updates overnight so sometimes you will need to refresh in the morning. if you see the notification to refresh - make sure you do that before carrying out any checks and then you won't lose them

Replied September 2024

Andy M.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Reviewed August 2024

User friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User Friendly system and helpful team. System is very easy to navigate.

Cons:

App needs refreshing quite frequently when being completed overtime.

Vendor Response

Thanks for the review Andy. Appreciate your feedback. We're improving Pilla all the time, and we push one or two updates every week, so if you're browser stays open for a few days then it's likely you'll need a quick refresh before using it 🤟

Replied August 2024

Ian B.

Verified reviewer

Food & Beverages

11-50 employees

Used weekly for less than 12 months

Reviewed April 2024

Pilla Review

Superb system. Easy to schedule staff rotas and edit. Improved our staff communication of shifts tenfold

Ratings Breakdown

Ease of use

Functionality

Pros:

Instant notifications for teams and clarity of shifts

Cons:

Nothing stands out. Think the videos are crucial

Vendor Response

Thanks for your review Ian, we're so happy Pilla has improved your working.

Replied April 2024

Sean Q.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Reviewed December 2023

Panoramic 34

Very good and the PILLA team are very easy to work with. They also very much welcome feedback

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service. Straight forward. Issues quickly resolved.

Cons:

Regular changes although these ultimately are beneficial.

Reasons for switching to Pilla

Primarily because PILLA is a local company

Vendor Response

We're so happy you like to work with us! Our customer service is really important to us so we're happy you notice how hard we try.

Replied April 2024

Alexandra W.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Reviewed December 2023

Pilla is easy and simple to use

We used to use Pilla book but the App is much easier and takes up less room! It sends reminders and I can do it on my phone if the work iPad is busy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s really easy to use, easy to edit, effective and really easy to implement for others.

Cons:

Nothing- it does exactly what it’s supposed to

Reasons for choosing Pilla

Liam is a great host and really easy to get hold of if you need help. Pilla is really simple, looks good, easy to use and that’s all I want when asking staff to complete it daily

Vendor Response

Thanks so much for your review, we're really happy you find Pilla so easy to use, that's the goal.

Replied April 2024

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