DomicoCloud 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

DomicoCloud

4.6

(14)

Pricing

Starting at $125.00 per month

About DomicoCloud

DomicoCloud is a true web-based management software launched directly from a browser. Manage tenants accounts, take payments, move customers in on any device from anywhere.

Storage operators enjoy online reservation/lead capture capabilities, easy payments setup, mobile technology, multi-property management, robust reporting, accounting features, work orders, and much more.

Domico users get access to a group of in-house, full-time technical support team who guarantee a same day, 2-hour call-back. Both data conversions and brand new software builds are delivered with little to no down-time. Builds are thoroughly tested and analyzed prior to delivery and assigned a priority technician for 30 days.

Domico Software has provided the self storage industry with complete and easy to use software solutions since 1984. Domico is a proud member of the Self Storage Association as well as various state associations.

DomicoCloud Screenshots

DomicoCloud Pricing and Plans

Starting price: $125.00 per month

Free Trial

Free Version

Basic

$125.00

flat rate, per month

No plan information available

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DomicoCloud Features

Popular features found in Self Storage
Accounting
Billing & Invoicing
Client Portal
Customer Management
Document Management
Electronic Payments
Electronic Signature
Multi-Location
Pricing Management
Recurring/Subscription Billing
Reporting & Statistics
Security Gate Access Control
More features of DomicoCloud
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Contact Management
Contract/License Management
Credit Card Processing
Financial Management
For Self Storage Facilities
Late Fee Calculation
Lead Management
PCI Compliance
Reminders
Reservations Management
Revenue Management
Secure Data Storage
Task Management
Template Management
Tenant Portal
User Management
Website Management
Work Order Management

DomicoCloud User Reviews

Overall Rating

4.6

Ratings Breakdown

79%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.9

Functionality

4.3

Katie A.

Verified reviewer

Warehousing

2-10 employees

Used daily for less than 6 months

Reviewed October 2019

Domico Cloud for Self Storage

With our previous software, we had a long wish list of things we wish it could do. Domico Cloud checked all the boxes on that wish list plus added many other additional features that made our office run that much smoother. The tech team with Domico Cloud has been a dream to work with. They are quick to help and always come up with a solution for any issue's or bumps in the road that we come across. Overall, we could not be happier that we made the switch to Domico Cloud.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love how easy this program is to use. Everything is very user friendly so it was simple to hop right in and get going with the new program. There are also a lot of customizable options with the software which makes my job easier.

Cons:

With all the customizable options, it took a little time to really dial in exactly what we wanted and to tweak the software to be exactly how we wanted. But once it is set up how we want, it works great!

Reasons for switching to DomicoCloud

We considered switching because our business has grown significantly in the last 2 years. With our old system being slow and limited on it's cababilities, we slowly started looking for something with more features. The first thing that caught my eye was the fact that we could access Domico Cloud from multiple devices which was huge considering our other program was only accessable on one computer. Once we started looking into Domico Cloud, we realized that this program fulfulled our wish list plus some so we decided to make the switch.

Leslie Y.

Verified reviewer

Facilities Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Three years of experience

Overall experience is pleasant and simple enough to navigate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

*I like the Site Health graphs and charts. *I also like the calendar, however it would be nice to be able to scroll past or forward while having the customer action prompt open. This would help with figuring delinquencies. *Being able to build a map of our seven floors here is also nice, but sometimes certain floors will not show. This happens even after using the clear lock.

Cons:

*I don't like that I can't have two customer's accounts open at once. It may take up to 15 minutes to rent a storage unit and when a different customer comes in to make a payment, they have to wait until we are finished with the rental to process the payment. It would be great to not have any customers waiting for that duration of time to make a payment. *I also don't particularly care how difficult it is to search for a customer by their account number. It took me forever to figure out that I had to put zeros in front the actual account number to search. Then sometimes that does not even work. Being able to search for a cell phone would also be more convenient being most people don't have "home" phones any more.

david h.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Domico has lots of issues

Customer service is good for onsite managers. There are lots of issues with Domico that appear to endlessly be on their "list to fix."

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service is good and responsive.

Cons:

You have to choose between accurate reports or accurate reporting. There is no good way to create an audit walk around without creating issues with accurate company reports. If you try to create a report for walk around auditing that shows all units, including those combined with other units, your company reporting reporting will report those same units as vacant and available. This is a big problem. There is also no good way to show and entire rent roll that includes all billing plans and items. This has to be pieced together will several different tools and a nightmare project to off site management to create budgets and forecasts. The email system used by Domico to communicate with tenants is problematic and very limited.

Reasons for switching to DomicoCloud

It was a mistake. The old Domico worked better.

Vendor Response

Hello Dave, thank you for allowing us to help with your transition. The stand-alone has many great features but is antiquated. Our support group is very responsive and although some requests require more work, they're not overlooked.

Replied February 2021

Sandy K.

Verified reviewer

Facilities Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2019

Domico has met our needs!

We have use Domico since 2005. At first my husband just wanted to pay for the software but I am so glad that we kept the ongoing tech services. Whenever we have problems (eg. a hard drive failure, changing over credit card processor or not being able to find something in the program), the techs get back to us within minutes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very user friendly. The map of the facility makes it easy to see at a glance what is available and who is delinquent. The reports are very helpful for doing our walkthrough inventories. It automatically creates late notices.

Cons:

We haven’t found anything yet that we don’t like.

Vendor Response

Sandy, we have enjoyed our partnership with you just as much as you have with us. Thank you for you detailed review and hitting the points on how DOMICO Software helps you manage your storage facility. You made a really good point about the benefits of our tech support and how they are able to respond and assist with various issues. Although our software is made well and runs well, like any others will sometimes hit a snag. For these times, we believe that it is important to provide timely and thorough support. If you need anything, you know where to find us! Our best, Your DOMICO Support techs & team

Replied May 2019

Chris S.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Domico Self Storage Management software

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It's easy to set up new customers and take payments from them. I can access detailed reports about delinquent customers.

Cons:

You can add notes on specific customers, but you can't edit a note, or delete it when you don't need it anymore.

Vendor Response

Chris, Thank you for your review and rating! We appreciate you sharing with those who are looking for self storage software how simple it is to complete day to day management tasks. The tools created in DOMICO for tracking and managing delinquencies is a huge deal for users. Your comment on the quirk that comes with the customer notes feature is a point other users make and sometimes wish for more flexibility. I believe the thought process behind the limitation for editing notes, as well as other parts of the software is to ensure data integrity. Data integrity aligned with auditing tools provide storage facility owners with what they need to check in on their investment. We do understand that change is inevitable with technology, even for the storage industry. With that said, you can expect to see DOMICO offering more (& more flexibility) for customers in the weeks and months to come! Please let us know if you are interested in learning more. Thank you, DOMICO Support & Team

Replied May 2019

Heather C.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Domico Software has been wonderful for our storage facility in Colorado

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best part of Domico Software is how easy it is to use and how functional it is. It does everything for you. I do not come from a storage facility management background or even property management but Domico keeps track of everything and everyone for you and does all the reports you will ever need. The support team, CSRs are fantastic. They are almost always available or get back to you ASAP. They will go out of their way to fix the most obscure issues and are the most friendly tech support ever!

Cons:

I would like to be able to open more that one customer at a time.

Vendor Response

Heather, We enjoy your enthusiasm and appreciate you taking time to share your experience with us all. One of the greatest feedback that we love to take credit for is the ease of use and reliability of DOMICO Software. With our 35+ years of experience in the storage industry and developing the product, our goal has always been to keep the user end aspect as simple as possible. Per usual, please let us know how we can help! Our Best, DOMICO Support & Team

Replied May 2019

Liz E.

Verified reviewer

Warehousing

201-500 employees

Used daily for more than 2 years

Reviewed February 2021

Very User Friendly

All my experiences with Sitelink conversions have been smooth transitions with limited issues. I've been through several of these conversions where we kept the previous team members. A high percentage of team members that previously used Sitelink said they preferred Doorswap due to the ease of use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration and ease of use are the best things about this program. It integrates with almost every gate system used by our properties. Submitting payables and the easy flow to QuickBooks makes paying bills easy. Automatically sends out Late Letters. Has the ability to send out mass emails.

Cons:

While the reports include some of the most detailed data, it can take several minutes to load certain reports.

Vendor Response

Hi Liz, Thank you for sharing your feedback. We work hard to ensure conversions are seamless and features streamline daily operating tasks, so we're happy to hear that reflected in your experience. It's a pleasure working with your team. We look forward to a successful partnership ahead. DomicoTeam

Replied February 2021

Cindy G.

Verified reviewer

Accounting

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Title

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team is the best thing about this product. Team always provides excellent service, experienced knowledge, and prompt responses and is always quick to help!!

Cons:

The inflexibility of the letter writer and other database issues continue to prohibit the growing process.

Vendor Response

Hi Cindy, Many thanks to you and your team at Brundage for a great partnership all these years! We enjoy working with you all so we appreciate the kind words you have to share about them; we agree that they're a sharp bunch who work hard to try and resolve every support request. We'd love to learn more about your feedback on the Letter Writer. Any specifics to help us improve or even further assist you would be great. As supportive and solid as D7 has been throughout the years, stand-alone software has its drawbacks in today's technology-enabled facilities. Fortunately, users each day are finding our pure cloud-based software a great solution for their growing business. Please reach out to any of us here with your questions or concerns.

Replied October 2019

Richard B.

Verified reviewer

Facilities Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Thanks!

Support staff was excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Product was easy to use both visually and navigating

Cons:

Outdated base, needs to be more accessible to our customers for easy sign up

Vendor Response

We enjoyed working with you, Richard! Thank you for taking the time to leave your thoughts on our self storage software and service. DOMICO Software's ease of use is one of the main attractions for users. Our original founders knew the complexities that go into self storage operations and wanted to build a platform that simplifies the day-to-day operating tasks. We do realize that although our system works well, it is behind in offering some of the capabilities that are now being offered in this industry. That is why we have been working on some very exciting projects, recently launching DomicoPay and soon DomicoCloud. If you have questions later on about our offerings, we'll be happy to connect with you. Our very best, DOMICO Support & Team

Replied May 2019

Barbara T.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Review

It's fine.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. It is the only self storage program I have used, so I have nothing to compare it to. Easy to use and easy to train new employees.

Cons:

Functions change with updates and there is no notification of changes.

Vendor Response

Hi Barbara, thank you for using our software and for taking time out of your schedule to share your experience with Domico Software. We are glad to hear that you enjoy the ease of use as we work hard to offer software that is straightforward. I'm sorry to hear there was a lack of communication when your software was updated. I am aware that we used to have lists of the different versions and fixes/enhancements that were included with each version on our website. Since our website is getting rebuilt, those documents are not there at the moment. I'd be happy to send you it or have a tech go over changes with you if you're interested. Please let us know!

Replied October 2019

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