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PayProp

Overview
Reviews

PayProp 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

PayProp
PayProp
4.5
(13)

Pricing

Pricing available upon request

About PayProp

With PayProp, you can collect and match rent to the right tenants, make outgoing payments, report on your entire portfolio and more in just a couple of clicks.

PayProp’s powerful property management platform automates the crucial financial administration of a property rental business, freeing up real time for real estate professionals to do what really matters.

To date, PayProp has successfully processed over $9bn in rental payments for property professionals around the world.

PayProp's expert support team can be reached by phone or email.

PayProp Screenshots

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PayProp Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    PayProp Features

    • Popular features found in Property Management
      Commercial Properties
      Communication Management
      Contact Management
      Document Management
      For Residential
      Listing Management
      Online Payments
      Rent Collection
      Rent Tracking
      Tax Management
      Tenant Tracking
      Work Order Management
    • More features of PayProp
      Accounting
      ACH Payment Processing
      Activity Dashboard
      Activity Tracking
      Ad hoc Reporting
      Alerts/Notifications
      API
      Audit Trail
      Bank Reconciliation
      Billing & Invoicing
      Cash Flow Management
      Check Writing
      Client Portal
      Contact Database
      Critical Date Alerts
      Customer Database
      Customer Statements
      Customizable Branding
      Customizable Fields
      Customizable Reports
      Data Import/Export
      Data Security
      Document Storage
      Electronic Payments
      Expense Tracking
      Fee Calculation & Posting
      Financial Analysis
      Financial Management
      Financial Reporting
      For Property Managers
      For Real Estate
      General Ledger
      Invoice Management
      Lease Management
      Lease Tracking
      Maintenance Management
      Mobile Access
      Mobile Payments
      Multi-Location
      Multiple Payment Options
      Owner Portal
      Partial Payments
      Payment Gateway Integration
      Payment Processing
      Payment Tracking
      Portfolio Management
      Property Database
      Property Management
      Real-Time Data
      Real-Time Reporting
      Receipt Management
      Recurring Rentals
      Recurring/Subscription Billing
      Reminders
      Reporting/Analytics
      Reporting & Statistics
      Residential Leases
      Residential Properties
      Search/Filter
      Secure Data Storage
      Self Service Portal
      Short/Long Term Rental
      Status Tracking
      Task Management
      Tenant Portal
      Third-Party Integrations
      Transaction History
      Transaction Monitoring
      Trust Accounting
      User Management

    PayProp User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    62%

    4

    31%

    3

    8%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.2

    Value for money

    4.2

    Customer support

    4.6

    Functionality

    4.2

    Himanshu's profile

    Himanshu J.

    Verified reviewer

    Real Estate

    1001-5000 employees

    Used monthly for free trial

    Review source

    Reviewed December 2024

    Property management

    4

    We used this product for testing only till now to get a overview with respect to same other products in market. The experience was fine , there is nothing new that we experience . All features are similar to the other similar apps , interface is little slow but it is easy and straightforward approach in less budget.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    Good alternative of available products in market to manage properties and tenant virtually. Very straightforward approach and design of product. Knowledgable and helpful support team to work with.
    Cons:
    Inbuilding data is difficult and time-consuming. Interface is little slow to manage.

    Read More

    MZ

    Marissa Z.

    Verified reviewer

    Real Estate

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2024

    PayProp in review 2024

    5

    Invaluable I promote it to all my owners

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It’s functionality PayProp allows you to handle a number of key tasks which saves you so much time The support team is fantastic
    Cons:
    I’d like it if their platform allowed me to conduct credit checks

    Reasons for choosing PayProp

    Single key pushed their product and focused on the sell PayProp identified why their product was best for my business

    Reasons for switching to PayProp

    Didn’t meet my needs I would have needed an add on program

    Read More

    SC

    Simon C.

    Real Estate

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed February 2019

    Looked good but the reality has not matched our expectations

    3

    For us, the overall realisation of their (payprops) promise has failed to materialise. I genuinely hope you have a better experience than we have had - In all honesty, we regret having signed up with them.

    Ratings Breakdown

    2
    Ease of use
    2
    Value for money
    1
    Customer support
    2
    Functionality
    icon
    Pros:
    When demonstrated, it seemed to be pretty straightforward in use and although not specifically designed for our proposed block management usage, we were assured of the flexibility to make it fit.
    Cons:
    The variations to block management usage have been very, very difficult for us to adopt. Senior payprop staff have attended our premises and promised a better performance, but in reality, little has actually been delivered. Even professional accountants preparing our clients annual block accounts have failed to understand the complexity of the statements provided! National Westminster seem slow (by slow I mean, for example, that we still await a paying in book a mere five months, yes FIVE MONTHS, after it was requested). I have rung customer services today and the promised call back has not materialsied. It is now 3.04 p.m. and customer services phone extension is not answering and you are directed to answerphone! The customer unique reference has been a problem too and the Nat West have recorded these incorrectly at branch level for cheque payments - as a consequence we have a large number of unreconciled credits.

    Vendor Response

    Hi Simon, Thank you for your feedback. We're sorry that your expectations have not been met. It is never the kind of experience we want our customers to have on our platform, and we are investigating your complaints to the full. As you say, PayProp wasn't specifically designed for block management usage. However, given its flexibility, we worked hard with you to accommodate your acute need of a client money solution as explained to us. It is regrettable that things didn't pan out as expected. A senior member of our team will reach out to you soon to address any remaining issues as swiftly and seamlessly as possible. Thank you, The PayProp Team

    Replied March 2019

    Read More

    JM

    Jonathan M.

    Verified reviewer

    Commercial Real Estate

    11-50 employees

    Used daily for less than 12 months

    Reviewed October 2022

    Nicholas Humphreys Payprop Review

    5

    As above. Our experience of Payprop has been very good and I would and have recommend the system to other Franchisees within the wider network.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    - How straight forward the software is to understand and manage, and the number of payments runs that take place during the working day and week, avoiding delays to both clients and us receiving income.- The level of transparency has helped us to avoid questions about client statements, everything is detailed accordingly.- The freedom the system allows you to look at both surface level information relating to the day-to-day management of accounts and arrears, whilst also allowing you the option to break this down further to obtain a better understanding of your business financials ie income categories, forecasting, by branch etc- The level of support from both the support team and Account manager, from the outset, to mention a few ([SENSITIVE CONTENT]) have all been great. After using an external accounts team for over 10 years, this was a big step as a business to take. The way feedback is received, and, in many cases, actions are taken to implement suggested changes. A prime example would be the suggestion of payment frequencies (Quarterly) which was put forward and implemented. An unknown and initial concern was the cost of the software given the seasonal nature of student lettings and the way rents are received. [SENSITIVE CONTENT] has been excellent at helping us manage this across multiple branches and has followed up when needed to ensure we gain a better understanding associated with using the software over a twelve-month period.
    Cons:
    Nothing at present that we can think of.

    Reasons for choosing PayProp

    na

    Read More

    RG

    Ruben G.

    Verified reviewer

    Real Estate

    Self-Employed

    Used monthly for free trial

    Review source

    Reviewed May 2024

    It works how you need it to

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Functionality
    icon
    Pros:
    Software is helpful in managing your properties and tenants
    Cons:
    Takes a bit of time to get used to. Eventually it works well

    Read More

    SL

    Shannon L.

    Verified reviewer

    Real Estate

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2022

    We love payprop

    5

    Payprop is amazing software that has changed the face of our business. It has made life so much easier for tenants, landlords and property managers.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I love being able to work from anywhere. This software gives the freedom to work remotely.
    Cons:
    The software has been great. Its hard to think of any cons

    Read More

    JM

    Jerwyn M.

    Verified reviewer

    Real Estate

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2022

    C. Larson Real Estate

    5

    I am overall happy with what PayProp has to offer and the solutions they bring to our accounting needs, but I am not happy with the lack of training other than one on one with [SENSITIVE CONTENT] and the Bank of America component of the system.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    We like that our tenants can pay online and PayProp takes care of the disbursement of owner distributions, management fees and paying our vendors. I appreciate the excellent support from [SENSITIVE CONTENT]. He is super helpful and has offered to walk us through the reports to better explain them.
    Cons:
    I do not like having to use Bank of America for our accounting. I do not like that there isn't more training available that I can sit through to help me learn the system. I feel like the program is more difficult to navigate and learn than we originally anticipated. I feel like if I can get a handle on how to enter the data within the property and tenant accounts, it will be easier. We do not like not being able to see more of what's going on with the Bank of America account. We do not receive bank statements, we are not allowed to do anything within the account except for making deposits.

    Read More

    PS

    Preeti S.

    Verified reviewer

    Real Estate

    10000+ employees

    Used daily for more than 2 years

    Reviewed October 2022

    Pay Prop

    5

    Staff are extremely helpful, polite, patient and professional.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use and understand. Provides detailed information
    Cons:
    That it does not let me open more than one account at the same time

    Read More

    MM

    Martine M.

    Verified reviewer

    Real Estate

    11-50 employees

    Used daily for more than 2 years

    Reviewed November 2022

    Excellent Software

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The time that it saves! Previously I had to print bank statements off and reconcile payments against of property management software. Now I just reconcile and send!
    Cons:
    The initial integration was difficult but we had a large volume of properties so this could be why.

    Read More

    Vasilis's profile

    Vasilis A.

    Verified reviewer

    Higher Education

    201-500 employees

    Used monthly for less than 12 months

    Review source

    Reviewed December 2022

    payprop new era for rental

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    the best about payprop is real time rental managment and payments with payprop you can miss payment an provides secure enviroment
    Cons:
    i feel they can improve technical support and costumer services

    Read More

    Showing 1 - 10 of 13 Reviews

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