Klient PSA 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Klient PSA

4.6

(16)

Pricing

Starting at $15.00 per month

About Klient PSA

Klient is the only PSA software that offers professional services recipes to help you improve your business. We have years of experience in the industry and know what it takes to be successful. With our recipes, you can streamline your processes, increase efficiency, and boost profits.

Klient PSA was designed with you in mind. We offer project framework specifically tailored for professional services organizations, so you can improve your business and get more work done. You’ll be able to see an immediate improvement in your business with just a little bit of effort. And if you need help implementing them, we’re here for you every step of the way

Establish a repeatable methodology to deliver quality projects.
Improve your project structure to accelerate your delivery team
Let your project templates become your recipe for success
Adjust your timeline and compare it to the baseline
Anticipate Issues & Risks that can affect margin and profitability

Klient PSA Screenshots

Klient PSA Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Starter

$15.00

per user, per month

Plan includes:

Project Management
Tasks management
Resource management

Professional

$29.00

per user, per month

Plan includes:

Time tracking
Expense tracking
Invoicing
Project Management
Tasks management
resources management

Enterprise

$39.00

per user

Plan includes:

Project Management
Resource management
Tasks management
Time tracking
Expense tracking
Invoicing
Customer portal

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Klient PSA Features

Popular features found in Project Management
Billing & Invoicing
Budget Management
Document Management
File Sharing
Gantt/Timeline View
Issue Management
Kanban Board
Milestone Tracking
Multiple Projects
Prioritization
Resource Management
Time & Expense Tracking
More features of Klient PSA
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Agile Methodologies
API
Approval Process Control
Assignment Management
Billable Items Tracking
Calendar Management
Capacity Management
Client Portal
Collaboration Tools
CRM
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Drag & Drop
Email Management
Forecasting
For IT Project Management
Issue Tracking
Performance Metrics
Planning Tools
Portfolio Management
Product Roadmapping
Progress Tracking
Projections
Project Management
Project Planning
Project Planning/Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Proposal Generation
Quotes/Estimates
Real-Time Data
Real-Time Reporting
Real-Time Updates
Recurring Tasks
Release Management
Reporting/Project Tracking
Reporting & Statistics
Resource Allocation & Planning
Resource Scheduling
Role-Based Permissions
Skills Tracking
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Template Management
Third-Party Integrations
Timesheet Management
Utilization Reporting
Workflow Management

Klient PSA Integrations

HubSpot CRM

Jira

Pipedrive

Slack

Xero

Zendesk Suite

See all 13 integrations

Klient PSA User Reviews

Overall Rating

4.6

Ratings Breakdown

63%

38%

Secondary Ratings

Ease of Use

4.4

Value for money

4.7

Customer support

4.7

Functionality

4.3

Eric M.

Verified reviewer

Human Resources

11-50 employees

Used daily for less than 12 months

Reviewed July 2022

A great discovery

We optimised day to day processes with tasks automation so we can focus on priorities

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This PSA is so easy of use and powerful. It's definitely a great help conducting day to day business, manage projects and work load!

Cons:

Project Gantt still needs some small bugs fix but almost fully functional

CÖ

Cengiz Barkın Ö.

Verified reviewer

Computer Games

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2022

A Comprehensive and Streamlined Project Management Tool

Overall, my experience with Klient PSA has been positive. It has allowed me to manage projects effectively and efficiently, and I would recommend it for larger teams. The features are robust, and the user interface is intuitive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Klient PSA is an incredibly powerful project management tool that allows teams to easily assign tasks and collaborate on projects. The user interface is intuitive and the features are robust, making it a great choice for all levels of project management.

Cons:

While Klient PSA is a great tool for project management, it can be difficult to customize for very specific needs. Additionally, some of the features can be confusing to navigate and the pricing structure can be complicated.

Reasons for switching to Klient PSA

Klient PSA stands out among its competitors with its comprehensive suite of project management tools, and its ability to be customized to fit specific needs. Additionally, its user interface is easy to use and understand, making it a great choice for project managers at all levels.

James S.

Verified reviewer

Management Consulting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Benefits of Klient PSA

Overall, experience has been good. The support was a bit slow in the beginning however has improved over the last 18 months.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Friendly team and helpful support. Overall system capabilities are good and has helped improve how we manage our services business. Provides good visibility for projects within our delivery teams.

Cons:

Project management capabilities are not optimized as well as they could be. We have provided feedback for improvements to resource mgt. and time tracking. We would really like to see Smartsheet like collaboration capabilities in Klient.

Vendor Response

Hi James, thanks for the review! With the merger of Drakya, we'll be able to accelerate our product development and our support services. Don't hesitate to reach out to Dominic if you want better visibility on our roadmap. Thanks, Fred

Replied July 2022

Tim N.

Verified reviewer

Insurance

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Great system and exciting plans ahead

Klient has quickly become a key tool in our business processes, and we are very pleased with the system. While there are undoubtedly improvements that could be made, the team have an ambitious road-map and are always willing to consider new ideas for enhancing functionality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very flexible and highly configurable. It uses standard Salesforce structure, so we're able to tweak the out-of-the box functionality to suit our specific business needs. The team at Klient are friendly and helpful, and while there are some features we would like to see as standard, they are genuinely eager to find solutions for any non-standard use-cases we have.

Cons:

The feature that we would value most is the ability to switch between hours and days as the unit of measurement on a project by project basis (currently everything works from hours as standard). We have a number of workarounds that allow us to deal with this, but it means we have deviated more than we would have liked from the core functionality of the system.

Reasons for choosing Klient PSA

While both looked like impressive tools, we felt Klient was more intuitive and would be easier for us to configure to fit our needs.

Gina W.

Verified reviewer

Fund-Raising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2022

Review

So far, working with [SENSITIVE CONTENT] has been wonderful, he is always there to answer any questions and provides tutorials on how he did something I asked of him, so that I could learn for future use. I also think Klient Support has been amazing and super transparent on what they can help with. Klient PSA so far has been great, it just has some minor issues, like page loading under My Work, Gantt Chart tasks, and some reporting issues I mentioned above.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked how seamless look wise it blended into Salesforce and the features we currently used before implementation.

Cons:

I feel as though I don't have a grasp on easy reporting for our teams purposes based on the time tracking, profitability, team availability, and utilization data.

Reasons for choosing Klient PSA

We received good feedback from a previous client of ours, that pushed the final decision.

Reasons for switching to Klient PSA

We wanted a platform for time tracking and project management that was all within one system.

Vendor Response

Hi Gina, thanks for the review. We'll add to our video's priorities to create good training on reporting. Until then, don't hesitate to reach out to Dominic if you need help with reporting. Thanks, Fred

Replied July 2022

Marie D.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Marie's review

It has streamlined and maintained an easier, more manageable method of project management, timesheet entry, reporting and invoicing for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As the Billing Coordinator, the ease of using Klient to generate invoices is much more efficient, trackable, and simple to use.

Cons:

We do not use the resource planner as much as we should; we have too many exceptions that cannot be managed just yet.

Vendor Response

Hi Marie, thanks a lot for your review. Don't hesitate to reach out to Dominic if you need help with anything

Replied July 2022

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Powerful project management on the Salesforce platform

Project management, resource planning, budget tracking.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration with Salesforce, Data model, ease of use, breadth of features.

Cons:

UI can be slow, particularly for inline editing features, which can be a drag on ease of use.

Adam C.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Klient after 1 year

Our experience has been very good. Our integration partner [SENSITIVE CONTENT] has been amazing at implementing and supporting us while rolling out this software to my team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like how easy it is to customize tasks as our products and processes change. I also like how we can easily report on project status and projects assigned to specific staff members.

Cons:

I wish it had a better centralized notes section that could be used to document communication both internal and external.

Verified

Reviewer

Higher Education

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed December 2022

Very helpful tool, easy integration with the business

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy integration with the rest of the business softwares used. Intuitive GUI design facilitating new users' training process. Highly customizable so as to fit the software in your own business' needs.

Cons:

There are some small bugs at Gantt chart generation. Overall, there are plenty of features that could be inserted and become standard without the need of creation through customization.

Vinay J.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed August 2018

Best and most complete PSA available in the market

Krow team is really responsive and quick to resolve your query, they are the small team but very committed to making sure implementation is successful. Krow supports an exhaustive list of functionality and has the comparatively small release cycle unlike other PSA like financial force and kimble.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Complete PSA package : 1. Good UI 2. Supports Lightning 3. Developed ground up 4. the most economical PSA available in the market 5. KROW is on Salesforce Platform

Cons:

1. Relatively new in the market 2. Small team 3. Lack of inbuilt connectors supported out of the box

Vendor Response

Thanks Vinay for the review! We've been on Salesforce AppExchange for 7 years now. Our team just reached 30 employees and we keep growing. Keep participating in Klient community. Thanks again!

Replied June 2022

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