Birdeye Referrals 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Birdeye Referrals

4.5

(2)

Pricing

Pricing available upon request

About Birdeye Referrals

Birdeye Referrals is a referral management solution designed to help businesses in real estate, financial services, retail, hospitality and other industries create and track loyalty campaigns across multiple channels. Organizations can run multiple reward strategies and track conversions according to requirements.

Using Brideye Referrals, administrators can gain insights into sent, shared, clicked and created referrals from within a unified platform. Teams can access the inbox to send thank you messages to customers and receive notifications about new referrals. Additionally, it lets organizations customize emails and landing pages to establish brand identity with clients.

Businesses can automate referral campaigns and send referral requests with codes to customers. Birdeye Referrals' pricing is available on request and support is extended via email, phone and other online measures.

Birdeye Referrals Screenshots

Birdeye Referrals Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Birdeye Referrals Features

Popular features found in Referral
Campaign Management
Commission Management
Conversion Tracking
Customer Segmentation
Email Marketing
Employee Referral Management
Incentive Management
Lead Engagement
Multi-Channel Marketing
Performance Metrics
Reporting & Statistics
Third-Party Integrations
More features of Birdeye Referrals
Activity Dashboard
Activity Tracking
Alerts/Notifications
Campaign Analytics
Contact Management
Customizable Reports
Customizable Templates
Engagement Tracking
For Customer Referrals
Lead Capture
Lead Management
Loyalty Program
Multi-Campaign
Promotions Management
Real-Time Reporting
Referral Templates
Referral Tracking
Rewards Management
ROI Tracking
Social Media Integration
Social Promotion

Birdeye Referrals User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

4.5

Value for money

3.5

Customer support

3.0

Functionality

2.5

Have you used Birdeye Referrals and would like to share your experience with others?

Kathy T.

Verified reviewer

Veterinary

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed September 2024

Referrals and Reviews all in one

Good, currently use Birdeye for client/customer reviews so accessing all on one platform is a time saver

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrates with current customer review platform, easy to view on one website

Cons:

Referral page little hard to access at first, had to do additional training and digging on website to figure out how referrals were sent/viewed

phillip m.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2022

Birdeye misses the Mark

I tried Birdeye when it was launched and the concept was great, but the product support was garbage and they couldn't keep track of what they offered my firm for the pricepoint, it kept changing and was a source of frustration for me. offshore support personnel try to be friendly but are fairly useless when you need something done quickly and it takes too many unnecessary steps to get the right person don't he phone

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sleek design and good product to help get and manage reviews

Cons:

Customer support is very poor and the company is unresponsive, pricing is quite high compared to the competition

Reasons for choosing Birdeye Referrals

I didnt I left Birdeye for kenect

Vendor Response

Hi Phillip, apologies for the frustration. I would like to understand your experience more. We definitely pride ourselves on world-class customer service, so please reach out to me directly at ciera.saldona@birdeye.com so I can understand and fix the concerns you faced to make this situation better.

Replied July 2022

Showing 1 - 2 of 2 Reviews