FocalPoint Software 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FocalPoint Software

4.5

(21)

Pricing

Pricing available upon request

About FocalPoint Software

FocalPoint Software is an equipment rental solution designed to help businesses manage customers, work orders, dispatch, inventory, payments, and more from within a unified platform. The on-premise system lets supervisors create rental transactions and invoices according to requirements.

Key features of FocalPoint Software include maintenance tracking, purchase orders, credit card processing and reporting. Businesses can store information about rental items, groups, rate tables and merchandise. Additionally, users can track phone logs, service charges, sales commissions, rental agreements and other details across customer accounts.

FocalPoint Software's pricing is available on request and support is extended via online measures.

FocalPoint Software Screenshots

FocalPoint Software Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Starting at

Pricing available upon request

No plan information available

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FocalPoint Software Features

Popular features found in Rental
Accounting
Contract/License Management
Inspection Management
Late Fee Calculation
Multi-Location
Online Booking
Order Management
Rate Management
Recurring Rentals
Scheduling
More features of FocalPoint Software
Access Control
Accounts Receivable
Activity Dashboard
Alerts/Notifications
API
Asset Lifecycle Management
Asset Tracking
Availability Indicator
Availability Management
Barcode/Ticket Scanning
Barcoding/RFID
Billing & Invoicing
Calendar Management
Calendar/Reminder System
Client Management
Credit Card Processing
CRM
Customer Database
Customer Management
Customer Portal
Customizable Reports
Data Import/Export
Delivery Management
Digital Signature
Discount Management
Dispatch Management
Document Management
Document Storage
Electronic Payments
Electronic Signature
Email Templates
Employee Management
Equipment Rental
Equipment Tracking
Fleet Management
Forecasting
Inventory Management
Invoice Management
Maintenance Management
Maintenance Scheduling
Payment Processing
Purchase Order Management
Quotes/Estimates
Reminders
Rental Management
Reporting/Analytics
Reporting & Statistics
Reservations Management
Search/Filter
Shopping Cart
Short/Long Term Rental
Third-Party Integrations
Transaction History
Utilization Reporting
Website Integration
Work Order Management

FocalPoint Software Integrations

Trackunit

Sage Accounting

QuickBooks Desktop

FocalPoint Software User Reviews

Overall Rating

4.5

Ratings Breakdown

52%

48%

Secondary Ratings

Ease of Use

4.4

Value for money

4.9

Customer support

4.9

Functionality

4.4

Janeth S.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed November 2025

Chairs4events Experience

My overall experience with FocalPoint has been very good. We’ve been able to work together and request adjustments to meet our specific needs, and things have continued to improve each year. It’s been a valuable learning process for both sides, and FocalPoint continues to refine and develop the best parts of their software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like Focal Point because it’s very user-friendly and makes the process much simpler. The support team is excellent and quick to respond to any issues that might arise.

Cons:

The only downside I’ve noticed is that the mobile version isn’t as fast or responsive as I’d like, and a few internal notes.

Reasons for choosing FocalPoint Software

We were familiar with how to use it and had hoped that Focalpoint would strengthen their focus on event rentals and not only equipment rentals.

Greg S.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed August 2024

Bosley Rental

Has been very good, the initial install and use has been easy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, Tracking of equipment and the reservations work great

Cons:

Just a few small issues that always get corrected

Reasons for choosing FocalPoint Software

price point and features it offered, time frame to set up

Reasons for switching to FocalPoint Software

the old system was out dated and unsupported

Andrea M.

Verified reviewer

Events Services

51-200 employees

Used daily for more than 2 years

Reviewed December 2025

Using focalpoint for more than 10 years!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Have been using it for years and it has worked well for our industry and I like they are rolling out new features all the time.

Cons:

In the ecommerce side I wish it was less like a template and more customizable. Its not so nice looking. Look very boxy and template like. Overall isnt really nice but we are using it since it is functional my team just doesnt like that there are so many restrictions with what we can do. Wish it looked more updated.

James A.

Verified reviewer

Construction

11-50 employees

Used weekly for less than 6 months

Reviewed November 2025

Director of Business Development

My overall experience with the FocalPoint software has been very positive. I often tell colleagues that I’m genuinely pleased with the platform and believe there is still untapped functionality we can implement to make our operations even more efficient. I’ve also appreciated getting to know our sales representative and the broader support team. Everyone has been professional, receptive to feedback, and consistently focused on continuous improvement. Their willingness to listen, adapt, and guide us through best practices has made the entire experience both productive and enjoyable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I’ve enjoyed most about the FocalPoint software is how responsive and collaborative the Visum team has been. When I provide feedback or suggest enhancements, the team takes the time to explore the capabilities, provide thoughtful insight, and follow up quickly. It feels like a true partnership where user input is valued and acted on, which has made the overall experience incredibly positive.

Cons:

What I’ve liked least about the FocalPoint software is the redundancy in certain areas—specifically having multiple places to enter the same information, which can create extra steps and confusion. Additionally, the inability to remove or hide unused tabs or selections makes the interface feel more cluttered than it needs to be. Streamlining these elements would make the workflow more efficient and user-friendly.

Justin B.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Focal Point Rental Software Review

Overall I have been extremely happy with Focal Point. If I ever have any issues they are just a phone call away and are very prompt. The main problems I've had wasn't because of them, it's usually due to Microsoft doing an update without warning. Of course you don't find out about this until early the next morning and any time this has happened Visum's after hours service has been in touch right away and take care of it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Focal Point is a very user friendly software that offers a lot. It is set up to handle most any rental store ranging from party, general to heavier pieces. It handles daily, weekly and monthly rentals with ease and has an abundance of different reports that help with upper management.

Cons:

There are a few tweaks to some of the reports I'd like to see made. Although Visum does have an online portal where you can request changes you'd like to see in future builds.

Reasons for choosing FocalPoint Software

I was impressed with the demonstration and price point. I was worried at first due to the price but that faded very quickly with the prompt service of everyone at Visum and the product itself.

Annie H.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Great software

The Focal point team is great. They always work hard to provide fixes for any issues and listen to any suggestions you have to make the product more user friendly or provide added features. This product has helped our business be able to grow our fleet, and manage our rental customers, contracts, inventory and more. We highly recommend the product to our fellow rental businesses.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great software to help us manage our rental reservations, rental fleet, and invoicing. Helped us be able to grow our business by taking the stress of keeping track of equipment and reservations, and saved us time in the back office with invoicing.

Cons:

Some functions seem to take too many "clicks" to get to desired end product.

Reasons for choosing FocalPoint Software

Pricing point, functions, ease to migrate current customers and inventory.

Vendor Response

Thanks Annie!

Replied November 2020

JAN C.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

DAILY SOFTWARE USE

Very good working relationship with them. They are always ready to help in any way we need. The response time is great. they listen to your needs and try to improve the software continually

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

IT INTEGRATES RETAIL SALES WITH RENTAL SALES

Cons:

Not having the ability to make notes/reminders etc Bold, or larger print where it will stand out

Reasons for choosing FocalPoint Software

To hard to work with, wouldn't blend retail and rental easily

Vendor Response

Thanks Jan!

Replied November 2020

Benjamin H.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Focal Point Review

Very positive. Easy enough to have new employees learn quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great support staff. High functionality, ease of use.

Cons:

Finding reports and trusting them to be accurate do to inaccuracies/incompleteness of data when rental items were created.

Vendor Response

Thanks! We enjoy working with you.

Replied November 2020

JOEY S.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

VERY SATISFIED

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

EASY TO LEARN AND USE. CUSTOMER SERVICE IS EXCELLENT.

Cons:

I CAN'T THINK OF ANY. WE HAVE NO COMPLAINTS.

Vendor Response

Thanks Joey! We enjoy working with Big D's.

Replied November 2020

Nicole M.

Used unspecified for unspecified

Review source

Reviewed September 2015

Excellent Software

FocalPoint helps us provide service to our customers in a timely manner. It is very helpful to see what in available in our inventory at a glance without having to leave the desk. The customer service we receive when we have any questions is prompt and courteous. The support staff is excellent and makes sure we are satisfied with the outcome. If we have suggestions on features we would like to see added to FocalPoint, they take these suggestions into consideration and implement them as they see fit. Reports in FocalPoint help us track trends in our business, track customers and revenue among other things. Overall, FocalPoint is a positive experience for our company and helps us serve our customers to the best of our ability.

Ratings Breakdown

Ease of use

Customer support

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