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Cision

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Cision 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Cision
Cision
3.8
(89)

Pricing

Starting at $1.00 per month

About Cision

Cision is a comprehensive communications platform enabling more than 100,000 public relations and marketing professionals around the world to understand, influence and amplify their stories. As the market leader, Cision enables the next generation of communication professionals to strategically operate in the modern media landscape where company success is directly impacted by public opinion. Cision has offices in 24 countries through the Americas, EMEA and APAC, and offers a suite of best-in-class solutions, including PR Newswire, MultiVu, Brandwatch, Cision Communications Cloud®and Cision Insights. To learn more, visit www.cision.com and follow @Cision on Twitter.

Cision Screenshots

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Cision Pricing and Plans

Starting price: $1.00 per month
Free Trial
Free Version

Basic

$1.00

per month

No plan information available

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    Cision Features

    • Popular features found in Social Media Analytics Tools
      Campaign Analytics
      Competitor Monitoring
      Customizable Reports
      Engagement Tracking
      Lead Attribution
      Multi-Channel Data Collection
      Post Scheduling
    • More features of Cision
      A/B Testing
      Activity Dashboard
      Activity Tracking
      Ad hoc Reporting
      Alerts/Notifications
      API
      Article Author Database
      Audience Analytics
      Audience Engagement
      Auto Update
      Brand Tracking
      Campaign Planning
      Campaign Tracking
      Clippings Management
      Communication Management
      Competitive Analysis
      Contact Database
      Contact Management
      Content Discovery
      Conversion Tracking
      CRM
      Customer Segmentation
      Customizable Branding
      Customizable Templates
      Dashboard
      Data Visualization
      Digital Asset Management
      Direct Mail Management
      Email Alerts
      Email Distribution
      Email Marketing
      Email Templates
      Event Marketing
      Filtering
      Hashtag Tracking
      Influencer Tracking
      Keyword Tracking
      KPI Monitoring
      Media Monitoring
      Monitoring
      Multi-Account Management
      Multi-Channel Attribution
      Multi-Channel Distribution
      Performance Metrics
      Press Monitoring
      Press Release Builder
      Real-Time Analytics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      Reporting/Analytics
      Reporting & Statistics
      Reputation Management
      ROI Tracking
      Search/Filter
      Sentiment Analysis
      Social Media Integration
      Social Media Monitoring
      Social Performance Management
      Template Management
      Third-Party Integrations
      Trend Analysis
      User Management
      Visual Analytics
      Website Analytics

    Cision User Reviews

    Overall Rating

    3.8

    Ratings Breakdown

    5

    31%

    4

    40%

    3

    15%

    2

    7%

    1

    7%

    Secondary Ratings

    Ease of Use

    3.8

    Value for money

    3.5

    Customer support

    3.7

    Functionality

    3.9

    Joshua's profile

    Joshua T.

    Verified reviewer

    Internet

    11-50 employees

    Used weekly for less than 2 years

    Review source

    Reviewed May 2019

    Cision does the work for you

    5

    We did a lot of manual grind searching in Google and Bing for opportunities, Cision has helped us quicken that process without worrying if we had a good resource to reach out to or not.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    The ability to reach out and find people for link ops or for content ops is amazing. The reach and database they have built for this is impressive. We've done several "expert pieces" for clients and the fact we can use this to curate the content we have has sped up our process. Cision's quality of reporters is also nice to trust. We know they don't let just anyone in their database and it allows us to pick and chose who we want to work with.
    Cons:
    It's pricey, but you pay for the high quality of resources which benefits you and your clients in the long run.

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    VR

    Verified
    Reviewer

    Marketing and Advertising

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2018

    Still the Industry Leader

    5

    Again, Cision still rules the field. Having had experience with several other similar platforms I can say that it remains the most reliable product out there to get the job done.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    While many will say that the platform is a bit dated, Cision remains the gold standard in its field. The reliability, usability, and overall data quality makes me an extremely satisfied customer. Cision certainly excels at obtaining contact information and list building.
    Cons:
    Cision's data analysis could be better. I often find myself using a service like Netbase to get deeper data concerning "what" people are saying exactly.

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    VR

    Verified
    Reviewer

    Marketing and Advertising

    2-10 employees

    Used weekly for more than 2 years

    Review source

    Reviewed March 2019

    Necessary evil of the PR industry

    3

    Ratings Breakdown

    3
    Ease of use
    Previously 2
    2
    Customer support
    Previously 4
    3
    Functionality
    Previously 2
    icon
    Pros:
    Once you have figured out how to navigate Cision to get the information you need, it is relatively straightforward to use. Can be a good starting point when building lists, etc.
    Cons:
    Missing critical reporter contact information across all types of publications, not very "smart" in terms of search and pulling only the truly relevant results from keywords.

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    VR

    Verified
    Reviewer

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed April 2018

    Quick, easy to use, impactful

    4

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    As a PR professional, Cision is vital to me. I use it everyday and it can be a huge help in identifying targets across the globe. They are always updating the platform and making it easy to save and search lists.
    Cons:
    I don't like how when you use the quick search, having the right spacing of the publication name is important to finding the publication. Additionally, cision will sometimes kick you out of the platform while you are working on lists and those lists wont get saved and you have to start all over. The look and feel of the platform is a little outdated and could use a refresh.

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    VR

    Verified
    Reviewer

    Public Relations and Communications

    11-50 employees

    Used weekly for more than 2 years

    Review source

    Reviewed October 2019

    A solid tool

    5

    Would recommend Cision for capturing media coverage.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    I use Cision at least on a weekly basis to search for media coverage for a multitude of clients. What a lifesaver. It does an amazing job to find media coverage worldwide and some stuff on social media.
    Cons:
    It takes a while to set up for each client. Thank god that Cision support helps with this. Sometimes connecting with your Cision rep is difficult and takes time. Their social media coverage needs some work but they have made strides.

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    VR

    Verified
    Reviewer

    Political Organization

    2-10 employees

    Used other for less than 6 months

    Review source

    Reviewed May 2019

    PR Newswire for Mexico just did not work for us

    1

    Overall we are very unhappy with PR Newswire. We won't be using it again, not after this first bad first impression.

    Ratings Breakdown

    3
    Ease of use
    1
    Value for money
    2
    Customer support
    2
    Functionality
    icon
    Pros:
    The only pro that we can think of is the simplicity of submitting your release online. It seemed simple enough. Also their 1800 customer service was helpful with technical questions.
    Cons:
    We started with PR Web and they wanted to sell us the services from PR Newswire, their promise was that they will have a better reporting, better chance to have press releases picked up by media, etc. -- We sent out a first press release and the results were terrible. The report was pretty much the same as PR Web, which is an automatic publication from their partners on sites that are really not reputable at all. They even have personal blogs listed. -- When we contacted the representative in charge of our account he said "Your press release had great results" and then he suggested we create a google alert to see where our press release was published. We tried this service with the idea that it would be better than paying a free lance PR agent in México. We paid for 1 release double of what we paid the agent in a whole month and we absolutely regret joining this service. -- It might work for other areas but for Mexico it absolutely does not work. The WORST part is the lack of willingness to help the client resolve the problem. They offered no solutions or help.

    Read More

    VR

    Verified
    Reviewer

    Hospital & Health Care

    10000+ employees

    Used monthly for more than 2 years

    Review source

    Reviewed July 2021

    Solid, Basic Monitoring Software

    4

    Overall, Cision is an imperfect but very necessary tool for anyone in the PR and communications field.

    Ratings Breakdown

    4
    Ease of use
    4
    Functionality
    icon
    Pros:
    Cision allows us to track the online conversation surrounding a certain topic, and allows us to keep a pulse on how our company and products are being discussed.
    Cons:
    Sentiment is an issue. Cision automatically grades content as positive, negative, or neutral, but it is FAR from a perfect process. Often times, certain trigger words result in something being graded a certain way, but the context is not interpreted. For instance, a headline may read "XYZ platform prevents bad customer experiences" but because the Cision software sees "bad customer experiences" it is automatically graded as a negative sentiment, despite being positive. This creates a decent amount of manual effort to sort through all content.

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    Jake's profile

    Jake T.

    Verified reviewer

    Marketing and Advertising

    11-50 employees

    Used other for less than 2 years

    Review source

    Reviewed September 2019

    The Only Press Release Tool Worth The Time & Money

    5

    Cision is an excellent partner for releasing, disributing and getting visibility for press releases. Our news feels seen - in the best way possible - and feels like we have a very effective partner in Cision.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Cision makes users feel like their press releases and news are being seen and heard by the correct audiences and that such press releases actually make some waves - we have consistenly seen feeback, outreach and other traffic when posting to and using Cision.
    Cons:
    My only complaint with Cision is that their internal search can sometimes qualify or disqualify press releases for certain topics/categories/indsutries into diferent baskets and categories than they ought to belong to, but this has a seemingly minimal impact on a campaign's overall performance.

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    VR

    Verified
    Reviewer

    Public Relations and Communications

    1001-5000 employees

    Used weekly for more than 2 years

    Review source

    Reviewed August 2018

    Cision

    3

    While its a business necessity for my line of work, Cision could be a smoother experience overall and could be more user friendly.

    Ratings Breakdown

    2
    Ease of use
    2
    Value for money
    2
    Customer support
    2
    Functionality
    icon
    Pros:
    Cision is a great resource to have when evaluating media outlets and using it as a database to access contacts of these media outlets
    Cons:
    Hard to navigate, UVM seems overly inflated, and not all the outlets are accessible online. Also, when searching for outlets its hard to navigate because the online version of news is considered a separate outlet from the paper or magazine version, when they're owned by the same entity.

    Read More

    Cris's profile

    Cris R.

    Verified reviewer

    Writing and Editing

    501-1000 employees

    Used daily for less than 2 years

    Review source

    Reviewed August 2021

    Great tool for PR

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Functionality
    icon
    Pros:
    We use this to help build our media lists to reach out to media with
    Cons:
    I feel like the breadth of reporters on this database is not good as some other reporter databases.

    Read More

    Showing 1 - 10 of 89 Reviews

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