Alert 2026: Benefits, Features & Pricing

Alert has helped us improve our purchasing process with their PO module including serial# tracking, job costing, automatic price increases. In general the wide variety of reports available and massive capability of their software has helped us improve our business in almost all areas.

Alert has been great to work with from start to finish. They spent a great deal of time with us during setting up to make sure our system operated the way we operate our business. Very patient! Our installer was quite patient and took care in addressing every detail. We are very pleased with our system and all the information it provides, from ROI info to maintenance of equipment to utilization of equipment to employee time cards. This system does it all! We can train new counter employees to be quite proficient in just a few days. The operating system is intuitive to use and most people catch on quickly. It gives you lots of chances to alter every field, which is handy when training new hires. :-) Customer support is relentless. They won't quit until your problem is solved. They are polite and responsive. I cannot tell you how many times I have need an answer to a management decision and I can find the answer in Alert. It just stores SO MUCH info! That being said, it's only as good as the information you put in and maintain. The initial set up is crucial and maintaining your records is the other piece. Alert was not the first operating system we tried. Unfortunately it was not the second system we tried either. The third time was the charm! It was apparent when we talked to the staff at Alert at an ARA show that they had done their due diligence on the rental industry. They had tailored an operating system to meet our needs. It will calculate portions of hours beyond minimum rentals as well as figure rates on a "per event" basis. It keeps track of when equipment needs scheduled maintenance. It does so much. I could go on and on. Alert Rocks!

Inventory is accurate and real time up to date.

Alert has been by our side supporting our company and our needs since we started on the software over 25 years ago! As our business grows and changes the software and those that run the company are always there to help us adapt and adjust to the chances. The user's group that they have created is a valuable tool in our industry to find another avenue to solving problems or learning new ways to do things. The leadership team is always willing to listen and help find solutions to our unique needs. Having such a responsive software company is almost unheard of in our ever growing technology world. We have a confidence in our software that allows us to focus on other things. This kind of dependability is crucial in our success.

Alert Management Systems does a lot of great things beyond writing a contract. Features are mostly profit based. The downside Alert is still very very soft on documentation, instruction, and examples of how the feature works or came be used. When you get an upgrade or purchase optional program it's just gets installed, that's sometimes you might get a quick overview but for the most part, you are on your own to figure it out and use. Sometimes they are that quick and easy - other times we do struggle. The Alert "shorts" are good but they have a limited number of them.

I have worked in the Rental Industry for over two decades. This time has allowed me the opportunity to use, abuse, achieve and curse Rental Software. We made the switched to Alert in 2014, and of course we all where kicking, screaming and hand holding with the support staff. However, after some time had passed and the dust settled and she went back to Colorado, we were able to transition and take advantage of some of the more modern features like: Emailing invoice to customers and PO directly to vendors from the Alert system this alone has reduced many personnel hours and aided in better communication with vendors and customers. Some other features have given us the ability to keep a closer eye on equipment expense and utilization. This type of features allow us to make a better informed decision on what, why, and how many more we may need or not. And still to this day Alert continues to excel at customer service and is the only Rental Software company in my experience that listens to the squeaky wheel when you need the software to do what you think it should do. Thanks

Started using Alert EasyPro back in 2002 with full line Contractor Equipment Rental Company. The base system is very user friendly and support staff is on point when needed. The best part of the Alert system is the add-on modules. It allows you to get what you want and what you will use instead of paying for something you do not need or will never use. The system simply grows and adapts with your business and they become a true partner for your business. After using them for almost 15 years, I left the Equipment Rental Company and started my own business providing construction equipment repair for all types of Contractors. I attempted to use QuickBooks for my inventory and billing needs and that lasted only a few months before I knew I wanted Alert back. I am now using Alert again and can run my business efficiently and without the worries of software issues. I would highly recommend Alert EasyPro to any business.

We have had Alert since 1999, the system and their support have been a key reason we have grown from $1m to $10m in 18 years. In the last 18, we have grown and Alert has been able to grow with us, we have never been concerned that we would outgrow the system. We found the key has been going to user group meetings, this has allowed us to help direct development and help keep the system as an industry leader. We could not operate our company without Alert.

Let me start by saying, my business does not do any rentals at all. I set up another rental business for a friend and this was the recommended software from a veteran in the equipment rental business. I am a plumbing supply and bath & kitchen showroom and was lucky enough that this software works wonderfully for us, too! We are sharing the building with the equipment rental gentlemen. We are all thrilled with this software! On my end, we come from the Eclipse system, and this system is so much faster, less digging through unneeded reports and screens and so user-friendly! During our training, we just looked at each other each time something came up that was so much easier to use than on Eclipse...I think we actually tried to make it harder than it is because it always seemed that we were missing something! Our training with the team has been fabulous; they each go above and beyond in customer service and have more than exceeded our expectations in every area! Alert has worked out easy payments for us and the support team has been available at the touch of a button. I'm sure as we continue forward we'll find all kinds of other wonderful aspects to this software. We are so pleased that this is the way we decided to go when trying to choose. Thanks to the Alert team for being readily available and so friendly! We look forward to a long and prosperous relationship!

We purchased our system i believe in September 1992. Since that time we have been through several revisions etc. Alert has always responded quickly to any issues that have arisen. With out hesitation i would recommend them. We are no longer in the rental business, but still continue to use their soft ware to operate our retail store .