GSMtasks 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GSMtasks

4.7

(34)

Pricing

Starting at $14.00 per month

About GSMtasks

GSMtasks is a fleet management solution that helps organizations plan multi-stop routes, handle business vehicles and track on-site workers. Key features include courier optimization, food delivery management, fleet analytics, task scheduling and automated routing.

The integrated field service management system enables employees to collect and store clients’ data in a centralized repository, update task lists and capture customers’ electronic signatures. Using GSMtasks' route and task optimization module, managers can plan routes for deliveries, assign tasks to drivers and calculate the estimated time to complete a task. Additionally, delivery agents can utilize the mobile applications to view, track and edit active jobs using Android and iOS devices.

GSMtasks comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Magento, Shopify, Intuit QuickBooks, WooCommerce, Google Maps and more. Pricing is available on a monthly subscription and support is extended via online measures.

GSMtasks Screenshots

GSMtasks Pricing and Plans

Starting price: $14.00 per month

Free Trial

Free Version

Essential per user

$14.00

per user, per month

Plan includes:

Auto-Dispatch
Automated Routing
Complete Overview
Custom Meta Fields
GPS Tracking
Mobile App for Drivers
Proof of Delivery Function
Real-Time Updates

Professional

$19.00

per user, per month

Plan includes:

Route optimization
Custom dashboard / app templates
White label notifications
Personal account manager
Offline mobile app

Enterprise

Pricing available upon request

No plan information available

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GSMtasks Features

Popular features found in Service Dispatch
Accounting Integration
Billing & Invoicing
Calendar Management
GPS
Job Management
Mobile Access
Quotes/Estimates
Real-Time Data
Real-Time Updates
Routing
Service History
Work Order Management
More features of GSMtasks
Activity Tracking
Alerts/Notifications
API
Automated Scheduling
Barcode Recognition
Barcoding/RFID
Contact Database
CRM
Customer Database
Customer Management
Customizable Fields
Customizable Forms
Delivery Tracking
Dispatch Management
Drag & Drop
Driver ETA
Driver Management
Driver Settlements
EDI
Electronic Signature
Employee Management
Fleet Management
Food Delivery Dispatching
For Courier Services
For Restaurants
Geofencing
Geographic Maps
Live Driver Tracking
Live Tracking
Load Optimization
Location Tracking
Maintenance Management
Maintenance Scheduling
Mileage Tracking
Mobile App
Mobile Signature Capture
Order Entry
Order Management
Performance Metrics
Proof of Delivery
Real-Time Monitoring
Recurring Tasks
Reporting/Analytics
Route History
Route Optimization
Scheduling
Shipment Tracking
Shipping Management
Status Tracking
Strategic Planning
Surveys & Feedback
Task Scheduling
Technician Management
Territory Management
Third-Party Integrations
Time Tracking
Transportation Management
Trip Logs
Vehicle Tracking

GSMtasks Integrations

Adobe Commerce

Shopify

WooCommerce

QuickBooks Online Advanced

Google Maps

GrubHub

See all 7 integrations

GSMtasks User Reviews

Overall Rating

4.7

Ratings Breakdown

79%

18%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.6

Heather P.

Verified reviewer

Retail

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Easy to use

Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).

Cons:

Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.

Reasons for switching to GSMtasks

We switched from software which had become dead in the water. It was no longer being maintained or adjusted with IT trends. It also had way too much down time for us to function properly.

Vendor Response

Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!

Replied September 2021

Jacob T.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Better than every logistics software we’ve tried, at a much lower cost

By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.

Cons:

Extra features like API integration are relatively expensive

Reasons for switching to GSMtasks

Onfleet was priced too high and customer service wasn’t much help

Vendor Response

Thank you, Jacob! We are very glad to hear that you have been happy with our software and customer service!

Replied August 2021

Johann K.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2019

The Review

Poor quality, but on a good day it really is a friend of courier.

Ratings Breakdown

Ease of use

Functionality

Pros:

Pick-up and drop-off points are connected. Phone number and comments can be found from task.

Cons:

Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.

Vendor Response

Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.

Replied October 2020

Tawanda M.

Verified reviewer

Events Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed August 2020

Best route planning software by far

Easy to use and very good support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of Use Allows multi point routes Allows drop offs and pick ups to be correctly linked Proof of delivery is very detailed and flexible Cheapest by far for the features available.You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.

Cons:

It was bit difficult to find the software.

Reasons for choosing GSMtasks

Cheaper Better features Better support

Reasons for switching to GSMtasks

Too expensive and limited features. Does not accommodate multi point routes No proof of delivery

Vendor Response

Thank you for your feedback, Tawanda! We appreciate your kind words. The fact that our software is very affordable compared to most of our competitors is sometimes the factor that makes users think if we offer good quality service, but as you can see it is not the case. Our mission is to make everyday work easier for both big and small companies. With the functionality and customization possibilities we offer, that is possible. We hope that we can work with you for many years to come!

Replied October 2020

John N.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Excellent software

Excellent! Have recommended it to a few of our suppliers based on my experience working with GSM staff and the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, great functionality and superb service

Cons:

Small delay when getting new features added. Thats about it

Vendor Response

Thank you for your wonderful feedback! We’re delighted to hear that you find our software excellent and appreciate its ease of use, functionality, and customer service. Your recommendation to suppliers means a lot to us! We understand that there may be a small delay in getting new features added, and we truly appreciate your patience. We're always working to improve and enhance our software to meet our users' needs. If there's anything else we can do to further enhance your experience, please don’t hesitate to reach out. Thanks again for your support! Best regards, The GSM Tasks Team

Replied March 2025

Grete J.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

CEO / Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our company have been using this product and it has significantly boosted my team's productivity. The tool is user-friendly, making it easy to assign, track, and complete tasks. Real-time updates allow me to monitor progress instantly, and the clean, customizable interface is a plus for adapting to our workflow.

Cons:

- Initial learning curve for advanced features - Limited third-party integrations

Vendor Response

Thank you Grete. We do our best to make the product as easy to use and as user-friendly as possible. We also have Superb customer support, if you have ANY questions then just use the chat box ! www.gsmtasks.com - team

Replied September 2024

Margus K.

Verified reviewer

Apparel & Fashion

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed October 2024

Feedback for GSMtasks

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

My overall experience with GSMtasks has been nice. It is really easy to use and helps with people's productivity. As a manager, this tool helps me track all the steps and makes it easy to assign tasks.

Cons:

The options for integrating with third-party services are limited, meaning there are fewer possibilities to connect and interact with external platforms or applications.

Vendor Response

Just let you know that we also make custom integrations, basically we can integrate GSMtasks to any application .. just ask us over chatbox ..

Replied November 2024

Vallo V.

Verified reviewer

Food Production

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed June 2024

Praise Selver

A great software that is capable of fulfilling our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gsmtasks has managed to reduce are workload significally. Brilliant customer support - very responsive and helpful thinking along. Almost every questions or challenge we had - they managed to find a solution.

Cons:

Its offering much more than initially you might think and see. But again their team is very responsive and we had everything sorted out quickly.

Vendor Response

Thank you for your positive review! We are thrilled to hear that GSMtasks has significantly reduced your workload and that our customer support team has been responsive and helpful in addressing your needs. It's our goal to provide not only a robust software solution but also exceptional support to ensure our users get the most out of our platform. We appreciate your feedback regarding the extensive features of GSMtasks. While our software offers a wide array of functionalities that might not be immediately apparent, we are committed to ensuring that our users are fully equipped to utilize these tools effectively. Our team is always ready to assist and guide you through any questions or challenges you may encounter. We also offer free demo training calls to our customers! Thank you for recognizing the benefits of our software in meeting your needs. We are dedicated to continuously improving GSMtasks and providing the best possible experience for our users.

Replied July 2024

Verified

Reviewer

Architecture & Planning

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2024

Amazing Investment

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how helpful the staff is when we run into any problems. The service and support is great and there are always new features being announced.

Cons:

Nothing. There is genuinely nothing that I have found that I do not enjoy about this particular product.

Vendor Response

Thank you for your glowing review! We're delighted to hear that our service and support have been helpful to you. It's great to know you're enjoying the new features we announce. Your satisfaction is our priority, and we're thrilled to have met your expectations.

Replied July 2024

Muhammad A.

Verified reviewer

Telecommunications

10000+ employees

Used daily for free trial

Review source

Reviewed April 2021

Route Optimizations App

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a simple and real-time task management app that is like most. Brings about the ideal result. Magnificent course streamlining capacity and simple intuitive assignment the executive's framework.

Cons:

its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations. the second problem is it's a bit slow.

Reasons for choosing GSMtasks

because its have better work than GSMtasks

Reasons for switching to GSMtasks

the easy accurate and great work

Vendor Response

Thank you for your review, Muhammad. We really appreciate you taking the time to give us some positive feedback and also point out where we can improve. We will take your feedback into consideration and give our best to always provide you with the best service.

Replied June 2021

Showing 1 - 10 of 34 Reviews

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