Hana POS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hana POS

4.5

(39)

Pricing

Starting at $19.99 per month

About Hana POS

Hana POS is a web based POS software specifically designed for florists. It provides users with tools such as website creation, ecommerce, marketing, email and many more.

The software solution also offers wire service integration, customer Portal, optimized routes, House Accounts, proposals module, Address & business look up, mobile app with digital signatures, email marketing and feed back module.

Hana POS Screenshots

Hana POS Pricing and Plans

Starting price: $19.99 per month

Free Trial

Free Version

Basic

$19.99

per feature, per month

No plan information available

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Hana POS Features

Popular features found in Florist
Automated Card Printing
Customer Accounts
Delivery Tracking
Order Management
Stem Counting
More features of Hana POS
Accounting
Accounting Integration
Activity Dashboard
Barcode Recognition
Barcode/Ticket Scanning
Billing & Invoicing
Client Portal
Credit Card Processing
Customer Database
Customizable Branding
Discount Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
Gift Card Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Entry
Order Tracking
Payment Processing
Point of Sale (POS)
Price/Margin Management
Product Catalog
Production Tracking
Proposal Generation
Purchase Order Management
QuickBooks Integration
Receipt Management
Retail Inventory Management
Returns Management
Routing
Sales Reports
Sales Tax Management
Search/Filter
Shopping Cart
Third-Party Integrations
Transaction History
Website Integration

Hana POS Integrations

QuickBooks Online Advanced

WooCommerce

Hana POS User Reviews

Overall Rating

4.5

Ratings Breakdown

64%

26%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.6

Functionality

4.3

Scott P.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

A must have for retail florists

The experience has been great. Murali and his team are friendly and caring. They seem to understand the industry well and have developed a great tool. They are also very patient in getting users trained on the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's simple, web based and has most of what we need to make us more successful. It does accounting, invoicing, sales reports that can look at many aspects of the business, Quickbooks integration, merchant services integration, walk in orders, phone orders, web orders, schedules delivery dates, delivery times, and will integrate with the enemy (order gatherers). Be smart and ditch wire services. Your profits will skyrocket and Hana is all you need to do it all.

Cons:

I'd like to see a better delivery manager system. It's important for us to document each delivery precisely for customer complaints, for customers who try to accuse us of not doing our job properly, for customers to be able to see what was delivered if they ask and for us to be able to review in the future if someone wants something similar. The system lets drivers take one low quality photo upon delivery. I'd prefer to have that be able to store several high quality photos as well as detailed notes. Everything is digital these days so it should be easy. We have to use a 3rd party software to for better delivery managing.

Reasons for switching to Hana POS

I made the switch because Hana was a better fit for us. I have nothing bad to say about our prior POS and their team. We just felt more comfortable with Hana's setup.

Vendor Response

Scott, thank you very much for the positive review. We will be receicinh out to you regarding the dispatch manager. We believe we already have the features you mentioned. It might be a combination of training and new features. thanks

Replied September 2021

Lisa F.

Verified reviewer

Design

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Hana Floral POS

Overall have been very happy with HANA floral POS, their custom service is very prompt to respond and they have been helpful with any issues we have had.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features that are most impactful are the dashboard showing deliveries that are done and that need to be done, how many orders are completed and or need to be in a specific day. Also the ability to look up customers history and save and process their credit card information and preferences. The feature to send an order copy via email and a delivery confirmation automatically is also key.

Cons:

The integration with quick books needs to be better, the mapping and the ability to reconcile payments once they move into quickbooks is not seemless

Reasons for choosing Hana POS

The online version over a desktop, the ease of use and the features they offered for florists, the ability to connect to wire services, which we no longer use. The ability to connect to our own website. The ability to integrate with QuickBooks I researched several other POS systems before deciding on HANA

Reasons for switching to Hana POS

I hated traverse very difficult to work with and it was not customized to the florist industry

Vendor Response

thank you Lisa. We appreciate your feedback. Our support team will reach out to discuss the quickbooks integration. We believe we do have a process in place already for seamless reconciliation.

Replied September 2021

AJ K.

Verified reviewer

Design

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2020

Unfinished Software = Unfinished Business

HANA POS customer service is on point without a doubt. You’ll get the access you need to troubleshoot any issues from their technical support. But the problem is there are so many minor issues that add up and waste our precious time. You want a POS that has more solutions and problems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If there’s one thing I can say good is the new order tab is pretty easy to navigate. From that aspect it CAN be user friendly, but overall, it is not. Technical support is readily available.

Cons:

There are too many issues with this software. First off it didn’t all of our data completely. It’s like having to start over from scratch, we have customers that complain saying, “you already have the recipient’s information, I don’t remember so-and-so’s address” It’s hard having to tell them, “We apologize for the inconvenience as we are in transition of a new POS system.” Next, the printer settings for our invoices and card messages aren’t customizable. I hate having to get on the phone or message technical support almost EVERYDAY about something different. It’s a huge irony that though they have great availability for customer support, I shouldn’t have to rely on them everyday. It just tells me that there are more drawbacks than answers for this software, which unfortunately rings true with us. I don’t enjoy writing reviews like this. We told HANA what kind of computers we have. And though they are outdated, they said things would work. They told us after we submitted our information on the install date that things may not work. The credit card machine that pairs with HANA (Clearant) beeps every morning we walk in our shop. I have to unplug it and reset it every time.

Reasons for switching to Hana POS

Wanted cloud based POS with ease of access from any device.

Vendor Response

Dear Florist, thank you for your feed back. We actually never imported your order history as you chose not to pay for it. We can gladly load your recipient information if you still have the data. This is really not related to Hana. It is just transfer of your data from old POS. Your account manager will reach out and discuss with you regarding the print settings and other issues. We do have options to customize your card print design. Please rest assured we will resolve each and every issue you mentioned for a continued and long term partnership with Hana.

Replied November 2020

Rachel C.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Hana POS Floral Software

It's just so nice to have everything in one place. All customers, all orders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that the software truly is an all in one product for my business. It handles our daily orders, wedding and event contracts, email marketing, customer rewards program, feedback module, inventory management and so much more.

Cons:

There are still A LOT of bugs to work out. We've had payment issues with them not posting correctly or communicating to the credit card processor. Any time there are updates we usually face huge problems. Also there has been several times that the system has went down. Since we use this to take all orders, it has been a huge problem for us.

Reasons for choosing Hana POS

I just liked the features Hana offered as well as the price point.

Reasons for switching to Hana POS

I wanted a POS system that could handle everything for us and our website.

Brian H.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2021

Lots of Features for Not a Lotta Money

The support is great and helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's great that we can access Hana from any web browser. It allows me to add consoles at busy time, or enter orders on the go. The automatic emails and app are great for delivery and help keep our customers in the loop as to where their order is and when it's delivered.

Cons:

Sometimes there are functions that seem not straight forward, but once you know how and why to use them they are easy. Sometimes it takes a while for it to load.

Reasons for switching to Hana POS

Dove did not have all the functions that Hana does and was crazy expensive.

Vendor Response

Hello Brian, we appreciate your feedback. Hana team will continue to strive to improve our offering.

Replied September 2021

Johanna S.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2019

WORST POS SYSTEM - DO NOT PURCHASE!

HORRIBLE - We have DAILY issues with their program. We RIGHT NOW have been trying to reach them for the past 2 hours, with our system completely not working. It's just past noon, we can't do business like this.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The concept is right, but we've had problems with EVERY SINGLE FEATURE the product provides.

Cons:

We are currently at the flower shop not able to process any transactions, not able to receive any orders, the wedding proposal totals are wrong, the features are FULL of glitches. It's 12:20pm right now, they're on the east coat (3:30pm EST), and no one is responding to any of our call, voicemails or emails. They claim to work on the issues, but never actually fix anything without having it stop working again. The worst decision we've ever done for our store is pay for the HANA POS system. We've had bad reviews left due to orders coming in late and us not receiving the accurate information from the HANA POS system. They ruined both our Valentine's Day and Mother's Day, with orders not printing, not being able to submit orders, etc.

Reasons for choosing Hana POS

I don't know, but it was the worst decision.

Brianna C.

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Doesn't work well with Teleflora

Hana POS has come a long way from when we started with it in 2014. When we had suggestions to improve the software, I felt like they really listened. More than anything, I wish the software integrated with FTD, Teleflora and FSN better so we would not have to go through the individual interfaces to send messages or confirm deliveries. We have had ups and downs with the software but I always felt like customer service would take the time to fix the issue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Entering orders is easy. I like that we can pull up a customer and if you begin to type in a recipient that they have sent to before- it will automatically fill in. Overall the basic, functions for entering orders and paying on accounts is easy to use and I can teach my employees easily. I like the reports section, so I can monitor sales except I wish there was a little more explanation to them. If I didn't use wire services, I would give this software a higher rating. When we do have an issue,though,customer support is very responsive and takes care of the situation usually same day.

Cons:

It does not work well with our FTD website or Teleflora. Teleflora orders either don't ever come through Hana or it takes 3-4 hours for the order to print through Hana. Our FTD website orders come through fine but the 'add-ons' are lost in the 'notes' section and we don't always know the customer has ordered extra balloons etc. We cannot confirm Teleflora orders through the system. We have to baby sit teleflora and check to see what orders came through and which ones didnt. We have to use the teleflora interface to send messages etc. So I have to use Two interfaces.. Teleflora and Hana. I find the system is a little slow but I can't say whether its the software or our internet. We are getting higher speed internet to see if that iwll make a difference.

Vendor Response

Brianna, thank you very much for your feedback. We do not have integration with teleflora and in spite of several attempts, Teleflora is not willing to provide us official interface and hence the issues with Teleflora. We noted your concerns on web orders coming from FTD. We will make the corrective action very soon.

Replied November 2018

Jeff O.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Hana POS is an Impressive System

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software has a very intuitive and concise entry system for our florist. It lays all the fields out in an easy manner to capture all pertinent data needed for the designers & delivery folks. I has a strong customer database module which includes House Accounts, Monthly Statements and Merge features. It also has a robust set of reports to use for financial and performance needs. The system boast an impressive marketing tool for holiday email marketing and birthday/anniversary reminders. All of these modules are seemingly integrated together to work harmoniously.

Cons:

There really are no cons as the customer service is top rate to address any shortfalls that might come up (system feedback and glitches). The only module that I would find beneficial would be a Report Writer. There are many instances that I would like to extract data in ways that would benefit my business. This would come in handy for all businesses that run differently. Otherwise, all is good.

Reasons for choosing Hana POS

It was web based and had an impressive set of modules to work with.

Reasons for switching to Hana POS

The system was still in a DOS Windows platform

Vendor Response

Jeff, as our one of very first clients who reposed faith in our software and the team, we wish to express our deep gratitude for your long years of support.

Replied September 2021

Virginia P.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Review of HANA POS

If I knew then what I know now, I would never have initiated this relationship. That said, the customer support is excellent, unless it is a holiday. That said, I have been told that the errors that I claim to be in existence are not there, by a manager, in effect, calling me a liar. I do not appreciate that. Because I am a Christian, and, as a follower of Jesus, called to forgive and graciously resolve issues, I have not, yet, discontinued my relationship with HANA POS. I am not always gracious, when continuing issues are not resolved. We are paying for convenience, and this is not always convenient. I have started my research on other POS systems, and may change over at the first of the year.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It accepts orders from Flower Shop Network and 800 Flowers

Cons:

Continuous problems with printing issues, blamed on our equipment, but apparently cosmopolitan in the "HANA community". FSN orders are not not confirmed through this POS, though I am told that they are. Customers tell us differently.

Verified

Reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2017

Interesting features with much potential. Great bang for your buck. Some functionality to work out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is a lot of potential with this software. They have many intriguing features such as the app that allows drivers to confirm deliveries with a signature, picture of arrangement, method of delivery, and delivery time. Automatic invoice and delivery confirmation emails work well. Ability to create products with preset descriptions and prices. Autofill for repeat recipients of any given customer.

Cons:

Many minor technical glitches and functional errors. Pictures with delivery confirmation do not show up on delivery confirmation email to sender (at least not most of them). Proposals do not transfer over to invoices perfectly. Invoicing doesn't allow to set net term period. Individual invoices do not allow for multiple delivery locations. Sender phone number doesn't appear on full receipt. Delivery instructions do not appear on driver's dispatch app. Inability to pull repeat recipient info if sender is different.

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