TraceItUp 2026: Benefits, Features & Pricing

It was very difficult to follow the management of orders coming from different channels from many screens. My operation became much easier and came under my control with the benefits of planning the delivery of many couriers, creating the most ideal delivery list and route, watching the delivery of the couriers live, thus disciplining the couriers. Being able to share clear and accurate information in customer calls increased customer confidence. Watching the customer's order live increased satisfaction. I can manage more workload with less effort and making fewer mistakes.

TraceItUp has an interface where our customers can write a comment and rate our delivery services. These reviews can only be seen by our administrative team and we could act upon negative ones right away. Such features allowed us to make it right for our customer and avoid negative reviews on public platforms.

It is good.

We didn't had any information about the order count based on customers' locations. Thanks to TraceItUp's order intensity map, we discovered from which neighborhoods we are taking enough our orders and which neighborhoods we need to focus. We use this map in decision making process for our new investments and marketing activities. For instance, we know the locations where more orders are received with TraceItUp. When we want to open a new branch, this information helps us to make the right decision for new branch location. Live tracking of my whole fleet is also an essential benefit for us. I decide when to start preparing the order based on ETA of courier. Couriers never waste time on the road back to restaurant because they know that a manager is watching them. This also helps me to change my restaurant status as busy/closed much more accurately.

Knowing the neighborhood was a criteria for us in hiring process of a courier before TraceItUp. Now, courier clicks just one button and fastest way to the customer's location is on his screen. Sms with a tracking link to the customer makes us look more professional. Also, customers don't call us to ask questions anymore. Our business is growing day by day. TraceItUp enables us to adapt and act much faster.

I can manage multiple order platforms on one page. Our customers love tracking sms. We got very nice feedbacks about tracking. Our customers don't call us to ask where their order is. This was a huge waste of time before TraceItUp. Also, calling the driving courier was creating a security problem. We created a bonus system based on courier's TraceItUp rating and customer feedbacks rating. We manage the kitchen order based on courier's location to keep them working efficently. Live tracking and ETA to the restaurant let me run my organisation with less employee.

I can answer "Where is my order?" calls from customers with exact location or time. I know if my couriers are really working or messing around. I can prepare the orders based on my couriers location to run the business with high efficency. New delivery is usually ready when courier comes back to the restaurant.I can detect my customer intensity based on location. Sometimes I choose to stop serving to certain neighborhoods with low order quantity.