PDQ POS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PDQ POS

4.3

(4)

Pricing

Pricing available upon request

About PDQ POS

PDQ POS is a point of sale solution designed for businesses in the hospitality sector including take out restaurants, fast food chains, bars, and specialty food service retailers. It offers cloud and hybrid options for independent businesses, franchises, and chains, through a standalone cloud-based software solution and integrated hardware such as monitors, barcode scanners, display screens, card readers and more.

The PDQ POS system from Signature Systems helps businesses with order management, delivery, driver tracking, reporting, payment processing and more. Features of the POS software include menu management, order tracking, tab sharing, item transfers, promotions management, rewards redemption, cash drawer management and more. PDQ POS also allows businesses within the restaurant industry to track their employees’ performance and manage back office operations such as payroll, inventory reporting, station control and coupon management.

PDQ POS Screenshots

PDQ POS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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PDQ POS Features

Popular features found in Restaurant Management
Employee Management
Inventory Management
Kitchen/Menu Management
Online Ordering
Order Entry
Point of Sale (POS)
Real-Time Notifications
Reporting/Analytics
Sales Reports
Wait List Management
More features of PDQ POS
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Backorder Management
Barcode Recognition
Barcode/Ticket Scanning
Billing & Invoicing
Cash Management
Cash on Delivery
Contact Database
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Portal
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Estimate
Delivery Management
Delivery Tracking
Discount Management
Dispatch Management
Drag & Drop
Driver ETA
Driver Management
eCommerce Management
Electronic Payments
Electronic Signature
Email Marketing
Food Delivery Dispatching
Forecasting
For Food Trucks
For Restaurants
Geographic Maps
Geolocation
Gift Card Management
Inventory Optimization
Inventory Tracking
Invoice Management
Labor Cost Reporting
Live Driver Tracking
Live Tracking
Location Tracking
Loyalty Program
Mobile Access
Mobile Alerts
Mobile App
Mobile Payments
Mobile Signature Capture
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Location
Offline Access
Online Payments
Order Fulfillment
Ordering Automation
Order Management
Order Processing
Order Scheduling
Order Tracking
Payment Processing
Performance Metrics
Point of Sale (POS) Integration
Price/Margin Management
Product Catalog
Progress Tracking
Promotions Management
Proof of Delivery
QR Codes
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Receipt Management
Recurring Orders
Recurring Tasks
Reporting & Statistics
Reservations Management
Restaurant POS
Retail Inventory Management
Retail POS
Returns Management
Route Management
Route Optimization
Routing
Sales Order Management
Sales Tax Management
Sales Trend Analysis
Scheduling
Separate Checks
Shipping Management
SMS Messaging
Social Promotion
Special Order Management
Split Checks
Status Tracking
Stock Management
Supplier Management
Surveys & Feedback
Table Management
Third-Party Integrations
Time Clock
Tips Management
Transaction History

PDQ POS Integrations

Worldpay for Enterprise

Olo

Restaurant365

Chowly

CrunchTime

Datacap

See all 15 integrations

PDQ POS User Reviews

Overall Rating

4.3

Ratings Breakdown

50%

25%

Secondary Ratings

Ease of Use

5.0

Value for money

4.0

Customer support

3.7

Functionality

4.5

Have you used PDQ POS and would like to share your experience with others?

Christian J.

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Excellent experience! PDQ POS has made the Blue Moon Bakery & Pizzeria more money with less hassle.

PDQ POS saved us money and allowed us to serve more customers quicker and easier than our previous POS system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We spent a lot of time looking over many POS systems to find the right fit for our quick service and delivery pizza shop and bakery. We chose PDQ POS and Signature Systems because they were designed by a pizza guy for a pizza/delivery operation and had the best features to fit our business. After a couple years of operational success, we know that we made the right choice! The PDQ POS system is perfect for our operation. PDQ streamlines our customer interactions and helps us move our customers through the counter line and helps our employees take delivery orders quickly and efficiently. When we first started rockin' the PDQ system, we increased our employees accuracy and efficiency immediately when dealing with phone and delivery orders. We can now process more orders quickly and get our food to our customers faster, thanks to PDQ. Service and support has been excellent. The on-site installation specialist was professional and knew the system inside and out. He stayed until we were up and running and the phone support has always solved our few tweaks on the spot. We couldn't be happier with our experience. PDQ POS has made the Blue Moon Bakery and Pizzeria more money with less hassle than our previous POS system and we would recommend it without reservation. We can confidently say that we made the right choice when we chose PDQ.

Cons:

Vendor Response

Wow. Thank you for your glowing praise, Christian! We strive toward making PDQ the best POS in the marketplace--and backing it up with exemplary customer service. We truly appreciate that you've noticed our hard work and dedication.

Replied July 2017

Michael R.

Verified reviewer

Restaurants

201-500 employees

Used daily for more than 2 years

Reviewed August 2023

PDQ Support

PDQ Support has always been very knowledgable and helpful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and great support. Easy to train new employees

Cons:

Technology is a bit antiquated, but they do a great job keeping things running

Tim G.

Used unspecified for unspecified

Review source

Reviewed December 2015

Easy to use software... horrible tech support.

I have had a PDQ system for over 3 years now. It takes just a short period of time to learn how the system functions, and my new employees catch on very quickly. The biggest downside to the system is that they don't offer a lot of "extras" like many of the other systems do (scheduling, online ordering, etc). Also, when we first went with PDQ, their tech support was great. Every time I called, I was able to get a live person on the phone to help me; however, that has changed tremendously over the years. I'm not sure if the company hasn't been able to keep up with their growth, but now when we call, we may get someone to answer our call once every 10 or 15 times. We are always directed to leave a message, and it can take several days, before they get back in touch with us. If it's an emergency, you have to just call over and over again, until someone answers... and that is just unacceptable. It is so bad, that I (along with several other owners in our group) are looking at a possible change to another company.

Ratings Breakdown

Ease of use

Customer support

Vendor Response

Hello Tim, Thank you for your review and for recognizing how easy PDQ POS is to train, use and manage. We'd love to discuss your frustration with our customer service team. We've made numerous enhancements to our call center--and I'm convinced that you will find that we not only answer our phones, but that we also provide exemplary service 24x7x365. We do, by the way, have seamless integrated online ordering and other "extras" such as loyalty/rewards. Thanks again for your feedback and for being a loyal customer.

Replied July 2017

Brett M.

Used unspecified for unspecified

Review source

Reviewed January 2015

Great easy to use system

I have had Signature systems for over 8 years and I can not tell you how easy it has made my job. I can train new people in 5 minutes to take orders and their online ordering has increased my sales by 10%. I just recently signed up for their loyalty program and I'm looking forward to increasing my sales even more in the new year. Their customer support has been great and when things can't get fixed over the phone I have a technician onsite within 24 hours. Trust me when you are looking for a new POS system make sure you give PDQ a chance they will knock every other POS system out of the box

Ratings Breakdown

Vendor Response

Thank you Brett! We truly appreciate your feedback. Your review mirrors exactly what we've been hearing from our loyal customer base...

Replied July 2017

Showing 1 - 4 of 4 Reviews