retailcloud 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

retailcloud

4.1

(17)

Pricing

Starting at $49.00 per month

About retailcloud

retailcloud is a retail management solution for small retailers. It enables users to handle point of sale (POS) operations, monitor inventory levels, analyze store performance and run loyalty programs.

retailcloud’s Zero POS version suits the requirements of small retail businesses, as it offers basic POS features such as inventory tracking, customer marketing, payment processing and reporting under the freemium pricing model.

retailcloud’s employee management feature enables retailers to manage employee performance and productivity. In addition, it allows store owners to track employees’ working hours and manage payroll.

The solution helps users run promotional campaigns offering reward points and discounts for returning customers. Also, retailcloud’s integration with MailChimp helps marketers run email marketing campaigns and reach out to existing and potential clients. retailcloud POS features are also accessible through the mobile app on Android devices.

retailcloud Screenshots

retailcloud Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Basic

$49.00

per month

No plan information available

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retailcloud Features

Popular features found in Inventory Control
Barcoding/RFID
Billing & Invoicing
Cost Tracking
Inventory Management
Multi-Location
Order Management
Purchase Order Management
Reorder Management
Reporting/Analytics
SKU/UPC Codes
Supplier Management
More features of retailcloud
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Barcode Recognition
Barcode/Ticket Scanning
Cash Management
Check-in/Check-out
Commission Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customizable Fields
Customizable Reports
Data Import/Export
Data Synchronization
Delivery Management
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
For Restaurants
For Retail
Gift Card Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Item Management
Layaway Management
Loyalty Program
Menu Builder
Merchandise Management
Mobile Access
Mobile App
Multi-Channel Management
Multi-Channel Marketing
Offline Access
Online Ordering
Online Payments
Order Entry
Ordering Automation
Order Processing
Order Tracking
Payment Processing
Point of Sale (POS)
Point of Sale (POS) Integration
Price/Margin Management
Pricing Management
Product Catalog
Promotions Management
Purchasing & Receiving
QR Codes
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Receipt Management
Reporting & Statistics
Restaurant POS
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Sales Order Management
Sales Reports
Sales Tax Management
Sales Trend Analysis
Search/Filter
Separate Checks
Serial Number Tracking
Shipping Management
SMS Messaging
Split Checks
Stock Management
Table Management
Third-Party Integrations
Tips Management
Touch Screen
Transaction History
Warehouse Management
Website Personalization

retailcloud Integrations

GoDaddy Website Builder

ShipStation

Squarespace

Weebly

Wix

WordPress

See all 8 integrations

retailcloud User Reviews

Overall Rating

4.1

Ratings Breakdown

59%

18%

12%

Secondary Ratings

Ease of Use

4.2

Value for money

4.4

Customer support

4.5

Functionality

4.2

James J.

Verified reviewer

Retail

2-10 employees

Used daily for free trial

Review source

Reviewed April 2020

simple to use software - u get more with a paid plan

pretty good software for small biz to try out and use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ease of usage on platform, very simple for staff to use.

Cons:

worry abt data security as it cloud based.

Linda A.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Small Business

I love it. The customer support is the best and the staff is so friendly. This system for the cost is amazing, other systems would cost me a lot more and I would not get the support I do from retailcloud. This allows me to keep my prices affordable for my customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use for people like me that are not so computer literate. Customer support is amazing, they are always there to help. I have messed things up a couple times by touching a setting and had to have them walk me through fixing my errors. The staff is so friendly, and the chat feature is easy to use any time you need.

Cons:

I would like to see the actual inventory being shown on the master item screen. being able to change on- hands easily through the mobile app. Add the freight charges to the report there is a column for it but it is not on the receiving report.

Reasons for choosing retailcloud

I was contacted by a merchant that worked with retailcloud. It was so much cheaper than what I had been paying that I had to give it a shot.

Reasons for switching to retailcloud

The merchant I was going through recommended retailcloud. Quick books did not offer mobile pay and was expensive. Clover was expensive and not as easy to use for retail. I felt it was set up for a restaurant than a retail store.

Jeanette S.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2022

Owner

the drawer has a 13 - 20 second open time and we have had to wait inbetween customers. This is a problem they have not been able to fix

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quick keys are nice to have for frequent purchases

Cons:

customer service is awful. Most times they do not help and the reports needed are non existant if the inventory is not printed at the end of every month you can not go back and get it

Jack W.

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2016

Easy to use

The screens and UI are intutive . This helps our cashiers to navigate faster. Multiple Customization options which can be tailored for your use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lot of Customization Multiple Roles Inapp Chat Support and Help access

Cons:

Looking for more hardware in europe region

Vendor Response

Hi Jack We can get you a selection of distributors from Star EMEA, who are one of our preferred partners in Europe retailcloud

Replied July 2016

Meet P.

Verified reviewer

Wine and Spirits

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2021

Top notch onboarding team!

So far the experience is great, they have worked hard and gone above and beyond in every aspect. I say again.... Do yourself a favor and schedule a Demo. Entire team has been great to work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use on POS App. CAS(back office) is very robust, and allows customization of the Store setup. Honestly, there are new features I am discovering everyday.

Cons:

Nothing. Do yourself a favor and schedule a Demo!

eric m.

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2016

review on first use

good so far, but i think there is more to be done. i enjoyed prompt support and it made me comfortable recommending the system to people

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

cost is okay

Cons:

i cannot add my own currency

Vendor Response

Thanks for the feedback. I believe you are using the free version and there is a way to add a currency other then the 10 we support on the free version. Its a one time $25 fee for that on the free version. You can also find implementation guides on support.retailcloud.com and user guides on wiki.retailcloud.com. Please feel free to use the online chat support at retailcloud.com. We pride ourselves on having quality support for all our solutions including the free version.

Replied August 2016

Veera S.

Apparel & Fashion

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2016

easy to implement

comes with default settings, follow the implementation guide to customize the POS for you. You can be ready to go in half an hour with the basics, and add a little everyday

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

quick response on questions from support

Cons:

default templates for quick start

Vendor Response

Hi Veera Thanks for the great review. I was hoping you could share some more information about the default templates. In the spirit of our goal of Total Customer Happiness we would like to see what we can do about the templates you mentioned.

Replied July 2016

Gurcan O.

Construction

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2016

Simply The Best

They have a very good self help process. It was easy and they have good support. The people understand retail and understood what i needed for my store. It was easy to connect my website as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am not too technical but it was very easy for me and ny employees to use. Also it is great for customer tracking.

Cons:

I have an iPhone and their programs only work on Android and Windows, but it saved me a lot of money on licenses and hardware

Les S.

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2016

Using RetailCloud

I have looked at many POS systems that include a sophisticated inventory. This is the best value for money app that I have found.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it is cloud based, includes inventory that will support composite items and also item serial numbers. It also integrates with Intuit Quickbooks online.

Cons:

The one draw back with this app is that it does not support account customers.

KING V.

Wholesale

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2016

IT Administrator