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Overview
Reviews
Upper

Upper 2026: Benefits, Features & Pricing

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  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

Upper
Upper
4.6
(44)

Pricing

Starting at $40.00 per month

About Upper

Navigating the intricate labyrinth of delivery management? Battling with high operational costs, complex route planning, and less-than-stellar customer satisfaction? Upper Route Planner is your robust ally, ready to counter these challenges. This pioneering route planning platform extends a crucial tool to businesses of all magnitudes, aiding you to overcome operational obstacles and revolutionize your delivery process.

The core of Upper Route Planner is fortified with advanced optimization algorithms. These intelligent systems streamline your logistics, transforming your delivery process into an efficient, cost-effective, and consistent mechanism. They expertly manage the intricacies of route planning, analyzing myriad factors like traffic trends, delivery slots, and driver availability to devise the most effective routes. This optimization not only curtails the time your drivers spend on the road but also lessens fuel usage, leading to substantial cost savings.

However, the advantages of Upper Route Planner aren't confined to operational efficacy alone. By guaranteeing punctual and dependable deliveries, significantly augments customer satisfaction. It offers real-time visibili...

ty of your delivery operations, equipping you to keep your customers informed and promptly address any issues that surface. This transparency fosters customer trust and loyalty, providing you with a competitive edge in today's dynamic business landscape. Upper Route Planner is extraordinarily customizable and designed to adjust to the unique needs and challenges of your business. Whether you're a small local shop managing a handful of deliveries per day or a large enterprise handling thousands, Upper Route Planner can scale to meet your requirements. It supports a broad range of sectors, from food delivery, pharmacies, and healthcare, to eCommerce, waste management, and services necessitating efficient scheduling. Regardless of your delivery needs, Upper Route Planner stands by your side. Embrace Upper Route Planner and join the myriad of businesses that have revolutionized their delivery operations. Experience the advantages of efficient route planning, cost savings, and elevated customer satisfaction. Uncover the significant difference Upper Route Planner can make to your business.

Wondering if Upper is right for your organization?

Our Route Planning Software selection experts can help you in 15 minutes or less.

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Upper User Interface

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Upper Pricing and Plans

Starting price: $40.00 per month
Free Trial
Free Version

Starter

$40.00

per user, per month

Plan includes:

  • 250 stops per route
  • Route optimization
  • Driver app (iOS/Android)
  • Exec/CSV import
  • Route history
  • Basic reports
  • Email support

Professional

$48.00

per user, per month

Plan includes:

  • Everything in Starter +
  • 500 stops per route
  • Live GPS tracking
  • Proof of delivery
  • Customer notifications
  • Time windows
  • Recurring routes
  • Custom fields
  • Territory mgmt
  • Priority support
Read More

Optimize

$71.00

per user, per month

Plan includes:

  • Everything in Professional +
  • 1,500 stops per route
  • AI driver assignment
  • Optimize for time/distance/workload
  • Live chat
  • Vehicle loading instructions
  • Driver hours tracking
  • Avoidance zones
  • Business rules
  • Route compliance

Enterprise

Pricing available upon request

Plan includes:

  • Everything in Optimize +
  • 3,000+ stops per route
  • API & Webhooks
  • Custom integrations
  • Dedicated success manager
  • Custom onboarding
  • SLAs
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Upper Features

  • Popular features found in Route Planning
    Delivery Tracking
    Fuel Tracking
    GPS
    Live Driver Tracking
    Mobile Access
    Performance Metrics
    Scheduling
    Status Tracking
    Territory Management
  • More features of Upper
    Activity Tracking
    Alerts/Notifications
    API
    Customer Database
    Customer History
    Customizable Reports
    Customizable Templates
    Data Import/Export
    Dispatch Management
    Drag & Drop
    Driver Management
    Electronic Signature
    Food Delivery Dispatching
    Live Tracking
    Location Tracking
    Mobile Alerts
    Online Ordering
    Order Tracking
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Real-Time Updates
    Reporting/Analytics
    Reporting & Statistics
    Route Management
    Route Optimization
    Routing
    Search/Filter
    SMS Messaging
    Third-Party Integrations

Upper Integrations

Zapier
Zapier
WooCommerce
WooCommerce
GrazeCart
GrazeCart
monday.com
monday.com
Shopify
Shopify

Upper User Reviews

Overall Rating

4.6

Ratings Breakdown

5

68%

4

27%

3

2%

2

0%

1

2%

Secondary Ratings

Ease of Use

4.7

Value for money

4.4

Customer support

4.6

Functionality

4.4

Zachary's profile
Zachary J.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2024

A Game Changer for ISP Companies

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
At Upper, efficiency is not just a promise; it's a reality. One of the standout features we appreciated the most about Upper was its ability to streamline our technician's routes, making them more efficient than ever before. As an Internet Service Provider (ISP), our needs are unique, requiring a solution that can adapt on the fly. With Upper, we found just that. Gone are the days of haphazardly planned service calls. Upper allows us to import addresses needing service and then optimizes the route based on our specific settings. The result? A significant increase in the number of service calls we can handle in a day. Before Upper, we were limited to 2-3 service calls a day. Now, thanks to Upper's route optimization capabilities, we can efficiently manage 7-12 service calls daily.This transformation has not only boosted our productivity but also enhanced our customer satisfaction levels. In a competitive industry where time is of the essence, Upper has become an invaluable tool for us. Its customization options and route optimization functionality have made it an indispensable part of our operations.
Cons:
After encountering an issue with the SMS alerts, we reached out to Upper for assistance. Their prompt response and effective resolution not only fixed the issue but also improved the functionality beyond our expectations. As of now, I cannot identify any drawbacks of using Upper.

Reasons for choosing Upper

Customer service was amazing, and the ease of use.

Read More

TS
Tracy S.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2023

Highly Recommend Upper Routing Software

5

Our biggest hurdle is missing data which doesn't happen often and it can be due to older cell phones, poor signal strength, etc, but beyond this issue, Upper has continued to add features to make it one of the best driver software apps out there. Our customers want POD an Upper provides this with up to 5 photos!

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
Ease of set up, ease of daily use, live tracking
Cons:
length of time for feedback of missing data

Reasons for choosing Upper

It was easy to start using Upper without a long tutorial which is down time

Reasons for switching to Upper

needed proof of delivery feature along with a state of the art software that could route multiple drivers, routes, etc.

Read More

DG
Dalton G.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2024

!!!!!BUYER BEWARE!!!!!

1

Absolutely disgusting. I will never recommend this company to anyone!

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
Nothing! There was absolutely no continuity within the system itself.
Cons:
The customer service has ruined any potential for reconciliation of our business! Lied to and ignored. 6 months down the road and still nothing.

Read More

RV
Riddhi V.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2024

Review for upper

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The app is very user friendly for the owner and the drivers.
Cons:
The price is a bit high, but also it’s worth it for the quality they give.

Read More

BA
Bill A.

Verified reviewer

Marketing and Advertising

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed June 2024

Make route planning easy

4

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Upper route has made it possible for us to plan and exucute our installs with not spending lots of time trying to figure it out with google maps or something. The customization has been key.
Cons:
It takes a minute to learn all the feature and functions of the app

Read More

OM
Octavio M.

Verified reviewer

Retail

2-10 employees

Used daily for free trial

Review source

Reviewed May 2024

Great Route App

5

So far it has been good, hope it gets better

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Can set up the hole week and dispatched it to my drivers
Cons:
Not sure yet only used the free trail still learning the system

Read More

CH
Chris H.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Route Planning Made Life Easy

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Functionality
icon
Pros:
Saves time planning each day out when your schedule changes day to day and sometimes hour to hour.
Cons:
would like to select the beginning and ending address faster

Read More

RC
Randa C.

Verified reviewer

Photography

Self-Employed

Used daily for less than 2 years

Review source

Reviewed April 2024

Effective and efficient

4

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
I like being able to import my stops and it almost always finds the addresses I need
Cons:
It asks me to rate the app about 6 times a day even tho I’ve rated it already

Read More

CB
Chad B.

Verified reviewer

Insurance

Self-Employed

Used daily for less than 2 years

Review source

Reviewed April 2024

Awesome App

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to use and put in addresses on the road.
Cons:
Once I get passed an address. I can't go back in the same route and go back to that address without duplicating the route.

Read More

CM
Clayton M.

Verified reviewer

Real Estate

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed April 2024

Decent app to plan routes

5

Ratings Breakdown

5
Ease of use
4
Value for money
5
Functionality
icon
Pros:
I love that you’re able to upload a CSV file or a spreadsheet if you have multiple stops
Cons:
Wish the app was just a little more user-friendly when it came to logging your stops

Reasons for choosing Upper

I was able to upload a spreadsheet and it also provided quite a few stops

Read More

Showing 1 - 10 of 44 Reviews

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