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CyberGRX

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Overview
Reviews
CyberGRX

CyberGRX 2026: Benefits, Features & Pricing

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  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews

Overview

CyberGRX
CyberGRX
4.3
(18)

Pricing

Pricing available upon request

About CyberGRX

CyberGRX is a cloud-based solution, which helps small to large enterprises manage third-party cyber risk programs. Key features include tiered assessment, gap analysis, portfolio management, prioritization, activity monitoring and validation levels.

The application enables businesses to monitor partner ecosystems, identify high-risk parties and create strategies to mitigate risks. With its AIR insights module, organizations can assess the compliance and data protection controls of third-parties, segregating vendors under high, medium and low-risk categories. Additionally, the solution lets employees evaluate vendor services based on factors such as strength, coverage and timeliness of controls.

Managers can use CyberGRX to prepare questionnaires for vendors and conduct remote, onsite, rules-based and self-attested validation to determine inconsistencies in the responses. Pricing for the solution is available on request and support is provided via email, phone and documentation.

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CyberGRX User Interface

0
0
1
2

CyberGRX Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    CyberGRX Features

    • Popular features found in Risk Management
      Alerts/Notifications
      Audit Management
      Compliance Management
      Corrective and Preventive Actions (CAPA)
      Document Management
      Incident Management
      Internal Controls Management
      Mobile Access
      Response Management
      Risk Analysis
      Risk Scoring
      Scenario Planning
    • More features of CyberGRX
      Activity Dashboard
      Approval Process Control
      Collaboration Tools
      Dashboard
      Data Import/Export
      IT Risk Management
      Offboarding
      Onboarding
      Operational Risk Management
      Performance Metrics
      Predictive Analytics
      Prioritization
      Real-Time Monitoring
      Reporting & Statistics
      Risk Assessment
      Risk Reporting
      Self Service Portal

    CyberGRX User Reviews

    Overall Rating

    4.3

    Ratings Breakdown

    5

    50%

    4

    33%

    3

    11%

    2

    6%

    1

    0%

    Secondary Ratings

    Ease of Use

    3.6

    Value for money

    4.1

    Customer support

    4.4

    Functionality

    4.1

    VR
    Verified
    Reviewer

    Computer Software

    51-200 employees

    Used other for less than 12 months

    Review source

    Reviewed September 2019

    CyberGRX makes Security Assessments easy and painless

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Structured response to work in for responding to an assessment.
    Cons:
    A lot of documentation verification requests.

    Vendor Response

    Thanks for the honest review!

    Replied September 2019

    Read More

    SH
    Susan H.

    Verified reviewer

    Marketing and Advertising

    1001-5000 employees

    Used other for less than 12 months

    Review source

    Reviewed August 2019

    CyberGRX from the user side

    5

    My experience with CyberGRX was positive overall and I think this can be an important assessment tool for an organization when used in conjunction with a technical requirements questionnaire.

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    I initially used CyberGRX earlier in 2019 as part of a security assessment request from one of our clients and now my organization uses CyberGRX to do some of our own assessments. Cyber GRX was easy to use and understand. I liked that the multiple-choice format was easier to complete than an opened ended comment form. The questions are consistent and I would definitely say that it is thorough and covers all aspects of a security function.
    Cons:
    The CyberGRX questionnaire was VERY long. While an organization with a mature security program will often have many individuals with specific roles and responsibilities I think the questionnaire could combine some of the questions which seem to get redundant. The questionnaire asks about education and experience for the personnel responsible for each aspect of security and therefore there are many similar questions.

    Vendor Response

    Thank you so much for the kind review, Susan! Happy to hear your overall experience was positive. We take direct product feedback into consideration, and we're continually working to ensure CyberGRX is both user-friendly and effective.

    Replied September 2019

    Read More

    KC
    Kevin C.

    Verified reviewer

    Insurance

    11-50 employees

    Used other for less than 2 years

    Review source

    Reviewed September 2019

    Long winded and too detailed for smaller companys

    3

    Ratings Breakdown

    1
    Ease of use
    3
    Functionality
    icon
    Pros:
    Very detailed reporting, easy to log on and create users
    Cons:
    Takes too long to go through all the questions. If you are a small company a lot of what is asked is not appropriate. If you say yes to a section then when you get into it you should have said no, there is no way to go back and change the answer. Very long winded with not enough explanation on the sections being completed.

    Vendor Response

    Kevin, we appreciate the feedback and we're continually working to ensure CyberGRX is both user-friendly and effective.

    Replied September 2019

    Read More

    CH
    Cortland H.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used weekly for less than 6 months

    Review source

    Reviewed August 2019

    CyberGRX Review

    5

    Overall CyberGRX was extremely professional and very attentive to detail, deadlines, etc. They communicated very effectively and respectfully and were genuinely interested in helping our teams succeed. They were a little hobbled in my opinion by the quality of the tools they were forced to use, but as staff and company, were exceptional.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    It was very professional. The high level overview of the categories and graphs provided a good outline of the overall objectives. They were repeated a lot, but did add some value.
    Cons:
    The structure of the questions and explanations were non-intuitive and didn't provide enough detail to correctly understand what was being asked in order to provide a satisfactory response. There was no overview of the process that warned about being prevented from retracing previous answers to adjust once further questions helped illuminate the previous ones that were confusing. It was a one-way process and if it was possible to redo anything, there was no apparent way to do this. These elements of the software were extremely frustrating.

    Reasons for choosing CyberGRX

    Recommended by vendor

    Vendor Response

    Thanks for the feedback, Cortland. We'll be sure to pass your input onto our product team for future road mapping. Stay tuned for coming product releases!

    Replied September 2019

    Read More

    TC
    Terence C.

    Verified reviewer

    Financial Services

    51-200 employees

    Used other for less than 2 years

    Review source

    Reviewed September 2019

    CyberGRX review

    4

    I wouldn't recommend this product as an audit solution due to the recent experience with your Assessment Coordinator

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    1
    Customer support
    3
    Functionality
    icon
    Pros:
    Last year's answers are self populating, you only have to change or confirm no change to the selected status.
    Cons:
    Overly aggressive Assessment Coordinator. You should never contact a mutual client and relay derogatory comments about response time.

    Vendor Response

    We are sorry you had that experience. Our goal is to help both third parties and their customers have a better and faster assessment experience.

    Replied September 2019

    Read More

    SA
    Steve A.

    Verified reviewer

    Retail

    501-1000 employees

    Used other for more than 2 years

    Review source

    Reviewed September 2019

    Useful - Limited use cases

    4

    Ratings Breakdown

    3
    Ease of use
    4
    Functionality
    icon
    Pros:
    Durable record of our security posture. Also like the reuse and easy distribution of our findings
    Cons:
    Relatively low adoption rate across my external stakeholders, so I have to do this *and* something else.

    Vendor Response

    Thanks so much for the feedback, Steve. Happy to hear that you have found reuse and sharing easy!

    Replied September 2019

    Read More

    AS
    Alexander S.

    Verified reviewer

    Consumer Goods

    10000+ employees

    Used weekly for less than 2 years

    Review source

    Reviewed August 2019

    Great job helping us review vendors

    4

    Excellent, had really helped our program expand and grow

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Have really helped us streamline our vendor review process
    Cons:
    UX needs improvement for reporting and status updates. Plus need more granular security controls

    Vendor Response

    Alexander, we really appreciate the kind feedback. One of our main goals is to act as a force multiplier for TPCRM programs, so it is amazing to hear that CyberGRX has helped your program expand and grow!

    Replied September 2019

    Read More

    VR
    Verified
    Reviewer

    Marketing and Advertising

    51-200 employees

    Used weekly for less than 6 months

    Review source

    Reviewed November 2018

    CyberGRX is top of the line when it comes to vendor risk management

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    CyberGRX helped us gain peace of mind with potential vulnerabilities in our vendor management program. They pointed out our potential weak points and outlined best practices of how to improve. Their platform is intuitive and easy to navigate.
    Cons:
    No negative feedback :) The overall experience partnering up with CyberGRX was awesome

    Read More

    BZ
    Brian Z.

    Verified reviewer

    Computer Software

    501-1000 employees

    Used other for less than 6 months

    Review source

    Reviewed September 2019

    User Friendly RFP Submission Tool

    4

    CyberGRX is a modern-feeling, user-friendly tool for RFP/bid submissions. Competitive products (like Ariba) fall short. Companies who issue RFPs regularly should strongly consider CyberGRX for its convenience to bidders. Bidders of all technical levels should have no problems navigating the CyberGRX interface and determining where to upload documents and submit messages through the system.

    Ratings Breakdown

    5
    Ease of use
    4
    Functionality
    icon
    Pros:
    Great user interface, generally intuitive and user-friendly and very easy to figure out. When bidders need to answer technical questions and submit supporting bid documents, the process is very simple and straightforward.
    Cons:
    Password feature is a bit strong. Allowing somewhat weaker passwords would be more convenient and shouldn't present any real security risks.

    Vendor Response

    Thank you for sharing feedback with us!

    Replied September 2019

    Read More

    OM
    Oliver M.

    Verified reviewer

    Information Technology and Services

    501-1000 employees

    Used other for less than 6 months

    Review source

    Reviewed September 2019

    Very thorough but not sure what the value is

    2

    Ratings Breakdown

    2
    Ease of use
    4
    Customer support
    2
    Functionality
    icon
    Pros:
    It strokes a balance between a generic vendor qualification form and a full-blown independent audit.
    Cons:
    It's unclear what need in the market this is serving. It was far too robust for most vendor relationships. It makes sense for the subscriber of CyberGRX to want to standardize on the platform, but on the vendor side, companies with SOC reporting or ISO certification, etc will view this as redundant work/cost to their independent audit(s).

    Vendor Response

    Oliver, we appreciate the feedback and we're continually working to ensure CyberGRX is both user-friendly and effective.

    Replied September 2019

    Read More

    Showing 1 - 10 of 18 Reviews
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