Postmates 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Postmates

4.5

(24)

Pricing

Pricing available upon request

About Postmates

Uber Freight's TMS Pro is a SaaS TMS solution that takes a holistic, tech-led approach to transportation management so that shippers have exactly what they need to be efficient, no matter how big or small their shipping operation is. TMS Pro offers:

Advanced technology to help shippers automate and save money
Centralized and customized reporting with real-time visibility
Streamlined communication across internal and external teams
Self service access, 24/7

Postmates Screenshots

Postmates Pricing and Plans

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Postmates Features

Popular features found in Order Entry
Customer History
Data Import/Export
Inventory Management
Invoice Creation
Order Fulfillment
Order Tracking
Purchase Order Management
Real Time Order Entry
Reporting & Statistics
More features of Postmates
Activity Dashboard
Catalog Management
Discount Management
Order Entry
Order Management
Order Processing
Third-Party Integrations

Postmates Integrations

Square Payments

Olo

Postmates User Reviews

Overall Rating

4.5

Ratings Breakdown

54%

42%

Secondary Ratings

Ease of Use

4.8

Value for money

4.2

Customer support

3.9

Functionality

4.6

Have you used Postmates and would like to share your experience with others?

Asia H.

Verified reviewer

Food & Beverages

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed March 2022

Very College friendly

Overall Postmates has been very helpful and has made my college experiences easier, especially when I am very busy.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like using grub hub because its been integrated into all my food services on campus. I also use it to order food outside of school and it usually efficient

Cons:

I have had some bad experiences in timeliness of the food and bad communication between 3rd party websites and drivers.

Verified

Reviewer

Marketing and Advertising

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed January 2022

Postmates used to have the best pricing and now they inflate their procing a lot more

Overall, good experience, worth it when I want it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The easiness to schedule an order and get it delivered is second to only doordash

Cons:

Drivers have trouble findinng my address, postmates doesn't feature whole menus, menus are higher in price, but probably due to people not tipping drivers

Reasons for choosing Postmates

Doordash wouldn't service my area at the time

Alexis R.

Verified reviewer

Apparel & Fashion

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed June 2021

FOOD FROM WRONG PLACE!

My overall experience with Postmates has been good. I wouldn't say it has been great, but it certainly hasn't been bad. I did only have that one bad experience where my food was delivered from the wrong restaurant but nevertheless their customer service was pretty good and their drivers were always polite to me. If it was based off of customer service I would rate them a good seven out of ten but as far as their actual service, I'm going to give it a four out of ten.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I used Postmates for about 3 months and I can say that I liked their prices. They seemed to be lower than the other delivery apps that I was using at the time. I did like that their ordering process seemed to be easier and quicker than most of the other apps that were in the same field as theirs. I can also say that whenever I used them their drivers seem to be really nice and polite. Even if the food was late they would say things like, "Have a nice day!" and I really liked that about Postmates as a whole.

Cons:

Well, I used Postmates for about three months before I quit using them. The reason why I quit using Postmates is because one time I ordered some Chinese food from a Chinese restaurant. Well I did not get the food from the correct restaurant that I wanted it from and as we all know some foods from some restaurants do not taste the same. My Postmates delivery driver called me and said that they sent her to the wrong place and she was at the mall Chinese food restaurant. I did not want to go to that place because their food didn't taste the same as the restaurant that I was told my food will be picked up from. So my driver had to get my order all over again because it was a whole different restaurant and I got my food an hour later. The food was not as good as it would have been from the other restaurant and I was highly upset. So I got in contact with customer service and the best they could do was give me a Postmates credit on the amount that I spent. Now, that was a nice gesture but I wanted my money back and was not able to get it outside of the app.

Douarou J.

Verified reviewer

Music

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed October 2024

Postmates review

Online oder app where you can found good taste

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best to oders food online and receive as fast

Cons:

Ready to oder food with Postmate and receive good flavor

Jacqueline S.

Verified reviewer

Food & Beverages

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed April 2025

Great App, Lots of variety

I had a great experience with the app and recommend it for when you are hungry and looking for a variety of foods

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, doesn't lag, has lots of options when deciding on what you want to eat at anytime of day

Cons:

Sometimes gps doesn't work but overall it's a good app, there's nothing much to not like about the app

davie o.

Verified reviewer

Arts and Crafts

Self-Employed

Used monthly for free trial

Review source

Reviewed October 2024

Davie’s review

Dope experience with them in getting it delivered for me

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Postmates cool in wonderful experience which is cool

Cons:

cus I can order food which is amsome in dope a lot cus you know why I like food a lot to eat and drink

Ilana L.

Verified reviewer

Entertainment

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed September 2024

An alternative to Uber Eats and Doordash

Positive experience, well organized and thought out. Sometimes i had to search with a different term than the first one that came to mind.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Theyre similar to Uber Eats, but a little more streamlined.

Cons:

The categories were not always intuitive.

Monche G.

Verified reviewer

Graphic Design

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed August 2024

Very convenient

As a worker, I was unsatisfied with how many deliveries that needed to be done it always to pay a bill however consumer really like the convenience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Well, I like most about Postmates is that it’s very convenient and quick

Cons:

One of the cons regarding Postmates is the pay to workers

Verified

Reviewer

Media Production

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed April 2022

DoorDash over Postmates

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Of all the food delivery apps, Postmates seems to have the largest array of restaurant options. There have been several restaurants I cannot find on DoorDash or GrubHub that I can always find on Postmates. The app is easy to use, and customer service, should you need them, is quick and helpful. As someone who is always trying to keep costs down, more than anything I appreciate the "Deals" tab at the very top of the app, which displays only restaurants offering $0 delivery fees or discounts on qualifying orders. I almost always order from a restaurant offering a deal.

Cons:

The "percentage off" offers, when they appear on the home screen, almost always require you to spend at least $30 or more, which to me isn't ideal. I've found that delivery fees on Postmates also tend to be more expensive than competing apps, which is why DoorDash remains my preferred food delivery app.

Verified

Reviewer

Food Production

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed November 2021

postmates didnt let me cash out $100