TXTImpact 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews

Overview

TXTImpact

4.7

(14)

Pricing

Starting at $29.00 per month

About TXTImpact

TXTImpact is a leading multichannel text messaging platform that enables businesses to run bulk messaging campaigns across SMS, MMS, RCS, WhatsApp, and SMS APIs — all from a single, powerful dashboard: TXTImpact Omnihub.

Built for modern communication, TXTImpact helps businesses connect, engage, and convert faster with scalable, compliant, and high-delivery messaging solutions. Trusted by over 5,000 businesses, it has earned its reputation as a reliable messaging partner for small and medium-sized enterprises.

Launch targeted mass texting campaigns worldwide with advanced segmentation, automation, and real-time analytics. Whether you need broadcast messaging, picture messaging (MMS), rich media RCS campaigns, WhatsApp messaging, SMS gateway integrations, text-to-email functionality, or QR code integrations — TXTImpact delivers everything you need to drive instant engagement.

With TXTImpact, businesses can streamline promotional campaigns, appointment reminders,

Wondering if TXTImpact is right for your organization?

Our SMS Marketing Software selection experts can help you in 15 minutes or less.

TXTImpact User Interface

Popular TXTImpact Alternatives

Main Product

TXTImpact

4.7

(14)

Ratings Breakdown

4.57Ease of use
4.88Value for money
4.69Customer support
4.30Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

Project Broadcast

4.9

(647)

Ratings Breakdown

4.55Ease of use
4.74Value for money
4.81Customer support
4.67Functionality

Pricing

Starting at $7.00 per month

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Alternative Product

SlickText

4.8

(268)

Ratings Breakdown

4.80Ease of use
4.66Value for money
4.87Customer support
4.73Functionality

Pricing

Starting at $29.00 per month

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Alternative Product

Twilio

4.4

(501)

Ratings Breakdown

4.14Ease of use
4.18Value for money
4.03Customer support
4.51Functionality

Pricing

Starting at $15.00 per month

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Alternative Product

Clearstream

4.8

(651)

Ratings Breakdown

4.71Ease of use
4.54Value for money
4.84Customer support
4.59Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

Text Request

4.6

(1193)

Ratings Breakdown

4.58Ease of use
4.58Value for money
4.67Customer support
4.47Functionality

Pricing

Starting at $59.00 per month

Get Price

TXTImpact Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Basic

$29.00

usage based, per month

No plan information available

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TXTImpact Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of TXTImpact
Alerts/Notifications
API
Automated Responses
Customer Segmentation
Landing Pages/Web Forms
Mass Texting
Polls/Voting
QR Codes
SMS Marketing
SMS Messaging
Text-to-Win
Third-Party Integrations
Unified Communications

TXTImpact Integrations

Zapier

Drupal

Salesforce Sales Cloud

Constant Contact

Mailchimp

Google Contacts

See all 10 integrations

TXTImpact User Reviews

Overall Rating

4.7

Ratings Breakdown

79%

14%

Secondary Ratings

Ease of Use

4.6

Value for money

4.9

Customer support

4.7

Functionality

4.3

Verified

Reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed December 2024

Full of Features, Affordable and Easy to use

Overall, I am quite satisfied with its out-of-the-box features and user experience. The best thing is its intuitive dashboard, and the resources are easy to access and learn, which makes it easy to conduct mass texting campaigns without much technical fuss.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I found TXTImpact to be a very user-friendly mass texting platform. For my text marketing campaigns, I found it reliable and affordable. The best thing I like about it is its abundance of features—some of them are truly unique and out-of-the-box, such as Text to Screen, Email to MMS, Text to Vote, and Mass Campaign, all available without additional charges. Other key highlights worth mentioning include its automation features, seamless CRM integrations, high delivery rates, and excellent customer support. The platform is reliable, scalable, and competitively priced, making it ideal for streamlining communication and boosting engagement.

Cons:

Although it provides enough features and helps get the job done, there are some areas of improvement, and its lack of AI integration and A/B testing is a drawback. I hope they bring these features in upcoming updates.

Jerry H.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Excellent tool for Bulk SMS campaigns

We've been using TXTImpact to manage Bulk SMS campaigns, and the results have been fantastic. Definitely recommend it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Innovative Features, Easy contact import, Easy Analytics and tracking, and Proactive Customer support.

Cons:

So far, everything has worked seamlessly. Support has been helpful and proactive. No issues or delays encountered so far.

Wes E.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Transportation

I like that the drivers can communicate with us through text, but I do not like the fact that I cannot determine who the text needs to go to.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that drivers can communicate via text and send copies of bills

Cons:

very generic. We have different departments and cannot distinguish where the text needs to go

Shayan M.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Great features and strong support, User Interface can be improved

It's been extremely helpful in setting up location based conversational text surveys with conditions. The support has been the key reason we have been able to continue and expand our use of their service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility in setting up text surveys with conditions

Cons:

Takes some time to get familiar with the user interface and configurations

Reasons for choosing TXTImpact

Better value and more configurable for our use case

Angie T.

Verified reviewer

Performing Arts

1001-5000 employees

Used monthly for less than 6 months

Review source

Reviewed July 2024

Text-to-Vote Symphony

Great interactive experience for our symphony patrons.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TXTImpact was functionally robust, and the technical performance was good. It was easy to use and setup. The Customer Support assisted us in the 10DLC application process which was the most difficult part of setup.

Cons:

Poll results did not work as intended during the campaign. We were able to devise a work-around with a mobile QR code.

Mamta A.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

Amazing Product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TXTImpact is am amazing product, helped us a lot in marketing our product. I love Text2Email and Email 2 Text feature the most!

Cons:

i think the User Experience could have been better

LoisGrace G.

Verified reviewer

Entertainment

201-500 employees

Used other for more than 2 years

Review source

Reviewed November 2019

Best customer support ever !

Outstanding!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and allows for multiple campaigns. But the absolute best part of this software is their customer support . I’m not a huge tech user and their support is phenomenal. They respond immediately to your emails, look into every problem and call you, when necessary, to walk you through issues. I can not recommend them enough ! They never make you feel like your an idiot for not doing something correctly. They are extremely patient.

Cons:

I wish they would enhance their campaigns so you could make two selections to the same campaign/poll but not allow you to select the same choice twice. Otherwise I love everything about this polling .

Reasons for choosing TXTImpact

Cost, customer service, polling features

Reasons for switching to TXTImpact

Their cost for one time monthly use was huge and their flexibility for campaigns were more limited, slower customer service

Danish K.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Awesome tool

Overall it's a great software. it save my lot of time. Easy to use. We all like it. And last thing is that great costumer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease to use. Great costumer support. I used so many software but this software feels me friendly.

Cons:

I didn't notice any cons. i feel good when i use it

Carla R.

Verified reviewer

Government Administration

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed April 2021

Customer Service

we use to determine why users aren't able to access netmotion, is the text being sent and user not getting, is user not getting that far, etc.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the ease of determining the users actual calls and the status of them

Cons:

It was easier to find the calls when that was the page that opened up once you signed in

Reasons for switching to TXTImpact

costs and lack of support

Lester B.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed April 2016

SMS API

Pros: The API is very easy to implement. The SMS API works so fast. We have a correct feedback from the wire2air customer service. We recommend this company. Cons: Some time is very hard to have support by phone, but it doesn't mean that we don't receive the correct customer service. By email it works perfect.

Ratings Breakdown

Ease of use

Customer support

Showing 1 - 10 of 14 Reviews

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