PaperSurvey 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PaperSurvey

4.8

(29)

Pricing

Starting at $20.00 per month

About PaperSurvey

PaperSurvey is a cloud-based survey management software that helps organizations create, collect, print, scan, and upload surveys from a unified platform. It lets staff members customize survey designs, organize page orders, and analyze as well as export results in CSV, PSS, or Excel formats.

With PaperSurvey, employees can utilize the built-in optical mark recognition (OMR) functionality, which automatically recognizes check marks from the surveys. Researchers can configure unique page identifiers for multiple page surveys, eliminating duplicates and optimizing form processing operations. Additionally, it lets team members automatically recognize handwritten text in open-response questions utilizing artificial intelligence (AI) technology.

PaperSurvey provides an application programming interface (API), which facilitates integration with several third-party applications, including Zapier, Dropbox, Google Sheets, and Microsoft Word. Pricing is based on monthly subscriptions, and support is extended via chat, documentation, email, and other measures.

PaperSurvey Screenshots

PaperSurvey Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Standard

$20.00

flat rate, per month

Plan includes:

16 Question Types
Dropbox Sync
Handwritten Text Recognition (up to 3000 Fields/Month)
ICR (Intelligent Character Recognition)
OMR (Optical Mark Recognition)
Unlimited Questions
Unlimited Surveys
Unlimited Web Survey Submissions
Upload up to 1000 Pages/Month
Webhooks

Enterprise

$50.00

flat rate, per month

Plan includes:

16 Question Types
1 Team
Add Your Own Logo
Dropbox Sync
Handwritten Text Recognition (up to 9000 Fields/Month)
ICR (Intelligent Character Recognition)
Images
Multilingual Surveys
OMR (Optical Mark Recognition)
Prioritized Data Processing

Enterprise Plus

$125.00

flat rate, per month

Plan includes:

16 Question Types
1 Team
Add Your Own Logo
API Access
Connect to BI (Business Intelligence) Software
Custom Domain for Web Surveys With SSL Certificate
Dropbox Sync
Handwritten Text Recognition (up to 18000 Fields/Month)
ICR (Intelligent Character Recognition)
Images

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PaperSurvey Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of PaperSurvey
API
Audit Trail
Barcode/Ticket Scanning
Collaboration Tools
Customizable Branding
Data Capture and Transfer
Data Extraction
Data Quality Control
Data Replication
Data Retrieval
Data Verification
Distributed Capture
Document Imaging
Electronic Forms
Electronic Signature
Forms Creation & Design
Forms Management
Image Capture
Mobile Survey
Multi-Channel Distribution
Multi-Language
Offline Access
Offline Response Collection
Optical Character Recognition
Process/Workflow Automation
Question Library
Randomization
Remote Data Capture
Reporting/Analytics
Response Validation
Survey Builder
Surveys & Feedback
Visual Analytics

PaperSurvey Integrations

Zapier

Gmail

Dropbox Business

Google Drive

Microsoft Word

PaperSurvey User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

21%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.7

Have you used PaperSurvey and would like to share your experience with others?

Lai Yue A.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Papersurvey - Great people to work with

We've been using Papersurvey for 5-6 years and the technical support is excellent. Thank you for that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service is fantastic because we (in Australia) get a prompt response to our issues inspite of different time zone. Also the product is easy to use.

Cons:

Nothing, I can think of. Our assessments are still paper-based due to various reasons but Papersurvey meets our requirements.

Reasons for switching to PaperSurvey

Organisation management decision at that time.

Seth W.

Verified reviewer

Higher Education

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Excellent Bespoke Product

Excellent. Our research project required a reliable method to process thousands of paper surveys after our legacy software provider discontinued support. PaperSurvey filled that need perfectly!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support/development team is top-notch. We have been using PaperSurvey for a little over 3 years now. In that time, we have processed over 40,000 paper surveys with no downtime. The developer is always responsive to feedback and willing to add new features or guide you through how to use the product. The few bugs I have experienced with this software are always fixed within 24 hours of submitting a request (Google can't even accomplish that). The API is also excellent. We have been able to integrate it seamlessly with our other software products!

Cons:

The survey builder is unique, so there is a slight learning curve when you get started. Support is always willing to assist, and there is copious help documentation and prebuilt templates to learn from.

Reasons for switching to PaperSurvey

The product was terrible and expensive. The license was locked to a single user per computer. The data recognition was terrible and the surveys were difficult to customize.

Kebakaone M.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used monthly for less than 12 months

Reviewed December 2023

Papersurvey Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It saves a lot of time, especially with capturing data. It used to be expensive to manually enter data and hire people for that.

Cons:

There are consistent issues with unrecognised surveys.

Anna M.

Verified reviewer

Construction

51-200 employees

Used weekly for less than 2 years

Reviewed October 2024

Great company to automate the consolidation of paper feedback forms

Very positive. A great value tool when paper forms need to be used to gather information; reduces the time it takes to consolidate the information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The surveys are easy to set up, review and amend as needed. The upload process works well and most handwriting is read easily without needing to make changes. The support team are really quick to respond.

Cons:

Very little. Most requests for changes or amendments to a workflow were accommodated.

Reasons for choosing PaperSurvey

Not applicable but I can't leave this box empty

Virgil H.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used monthly for free trial

Reviewed March 2020

Revolutionary: Paper-based Data Collection for the 21st Century with Incredible Customer Service

Brilliant. Over-the-top customer service and expediency to design improvements based on feedback. It's an easy-to-use product that fills a void in the market and takes the sometimes essential paper-based survey work into the 21st century!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It worked out of the box. No training required, no clumsy configurations, and almost zero trial and error. The software itself is unique in the market offerings because other OCR and OMR products are not well-suited for research surveys and customer feedback forms. Yes, alternatives are available, but the design constraints of alternatives make it very difficult to tailor to research data capture needs or require an insane amount of configuration and set-up. PaperSurvey is as simple to use as google forms and the whole team can get online to use the product themselves without the need to burden a single administrator. It has really impressive accuracy in OMR and OCR, while also integrating with cloud data platforms (even google sheets!) to make paper survey data capture and real-time reporting dreams come true!

Cons:

While there may be some areas that can still be enhanced, by experience with customer service has blown me away by letting me see that sometimes design improvements can happen with remarkable expediency when a shortcoming is pointed out. When I pointed out to the developer that the fonts used for the Chinese language didn't support the traditional Chinese alphabet (used by our clients) the developer was able to change the font to support our language needs right away. It was amazing. At the moment, I do find myself wondering about our scale-up and deployment model, and have some uncertainty about the software's Team Access permissions functions. It seems I won't be able to set different access permissions for different surveys or create survey groups with different team access for the group. I intend to look for a solution with the developer for this once our scaled-up usage needs are clear. Aside from this, the companion mobile app looks a bit wonky, but by having an app that works already puts PaperSurvey way out ahead of the competition!

Reasons for choosing PaperSurvey

It simply works! Easy and effective and does exactly the job I want it to! Not, 'with some tweaking', not 'maybe it will do part of the job', not, 'I can live with it', it does exactly what I need and the whole team can use it!

Reasons for switching to PaperSurvey

Snap Survey is a powerful product with great customer service, but they have a broad variety of use cases for their product. The result is some issues with functionality for our use case, and far too steep of a learning curve to deploy effectively in an organization with our structure, it requires a dedicated software administrator to support other teams to use it. PaperSurveys makes everything easy to work out of the box by having a narrower client scope and tailoring expertly to use cases specific to my organization's needs.

Robert M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2019

Perfect tool for a small organization

I am managing a survey for a homeowners association. To accommodate the range of owners we have opted to conduct the survey buth on paper and online. That presented the challenge to find a tool that would support that decision. Enter papersurvey.io. This one tool designs, previews,prepares print survey for mailmerge, scans paper responses including character recognition and handwrtten recognition, and supports online reporting. As a former survey manager for a government agency, I was pleasantly surprised to find a tool with such a robust set of capabilities. Most important, the software developer listens and accommodates most requests.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexible tool that supports paper and online surveys

Cons:

No cons whatsoever; it serves my purposes completely and in every possible capacity. I definirly would use it again

Reasons for choosing PaperSurvey

Only this one product meets every single need of a survey manager

Reasons for switching to PaperSurvey

SurveyMonkey doesn't support paper reporting. And their cutomer support is horrible. No way to call or chat, and if you email a question, you might get a reply in two or 3 weeks. And if you have a followup that will take another 2 or 3 weeks and will come from a different person.

Cindy B.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Excellent product and support.

Excellent software and even better customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is excellent. Prior to finding this software we manually entered 600+ surveys weekly which was slow, there were errors, and we were not able to analyze handwritten comments well. This software is exceptional at calculating the data, customization and it even does a good job of deciphering messy handwriting. This software has been a game-changer for us. The fast-response customer service is excellent as well.

Cons:

It's got a bit of a steep learning curve, however, that is because the software is complex and allows for a lot of customization, so it's to be expected.

Reasons for choosing PaperSurvey

Their product was too restrictive in its options. It also didn't have the same value.

Michael K.

Verified reviewer

Management Consulting

2-10 employees

Used weekly for less than 2 years

Reviewed August 2020

Best Value for Money

PaperSurvey saved my project on lower grades pupils testing and grading.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best handwriting recognition. Ease to use and works perfectly for offline project that require offline data capture.

Cons:

The preview could be better and faster to save design time.

Reasons for choosing PaperSurvey

Has the best value for money

Reasons for switching to PaperSurvey

Captricity was too expensive and had poor handwriting recognition capability

ann u.

Verified reviewer

Computer Networking

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed May 2021

Papersurvey review

we use papersurvey several month and it works. for simple survey is enought.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Papersurvey is very easy and fast survey. it can be sent by email and thatsway cover all emploiers.

Cons:

is not enoght and complicated when the questions are "open". that means, when respondents have to write ansvers, which are not given.

Reasons for switching to PaperSurvey

we just used trial vercion and was not value of money

Kate S.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed March 2023

So useful for our purposes!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are an international NGO that conducts large-scale research and evaluations with participants in our programs. These participants generally do not have access to computers, smartphones, or internet, making data gathering and entry a very onerous process. We used to do paper-based surveys and then manual entry of each survey. This gets extremely time-consuming and pricey when we have thousands, and sometimes tens of thousands, of participants and multiple time points. Enter papersurvey.io! Now we are able to print surveys, scan them, and most of the information is captured perfectly. We do still have some manual verification steps to go through for places where participants' writing was illegible or they filled out the survey incorrectly, but this is a MUCH less time consuming process than entering it all from scratch. Papersurvey.io has allowed us to learn much more from participants, much more easily. We have also been very happy with the support we receive from the papersurvey.io team.

Cons:

There is a bit of a learning curve to scanning and also to creating the surveys in a manner that will reduce user error. But this learning curve will be true with any new tool or software that is used, and it was relatively simple, compared to how useful the software is once you get it right. We recommend piloting/trying it out on a smaller scale so that you get used to it before doing it on a larger scale. I will also say that the optical character recognition wasn't great in our context, but I think this was mainly because in the areas where we work, people tend to have handwriting that looks a bit different (for instance, a Rwandan "1" can look much like a US "7"). This hasn't been a problem for us, as we are mainly not needing to use it for optical character recognition -- but just worth mentioning that we did change our questions that were asking for a handwritten response to multiple choice options instead.

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