Userflow 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Userflow

4.8

(14)

Pricing

Starting at $300.00 per month

About Userflow

Userflow is a no-code software designed for user onboarding. It allows the creation of product tours, checklists, and surveys without needing developer assistance. This platform is used by software providers to enhance user onboarding experiences, improve product adoption, and support customer self-service.

The software includes a drag-and-drop Kanban-style builder for creating interactive guided tours and step-by-step checklists. Users can implement in-app surveys to gather feedback, establish a resource center with a searchable knowledge base, and deploy feature announcements to inform users about updates. An AI Assistant, trained on company documentation, addresses user questions. The platform offers immediate preview functionality for testing flows directly within applications before launching.

Userflow operates as a layer on top of existing applications, incorporating tooltips, modals, buttons, and other interactive elements. It requires no installation, enabling teams to start building onboarding experiences directly in their applications. The platform aims to reduce user drop-off rates, accelerate product adoption, and strengthen communication channels between companies an...

Userflow Screenshots

Userflow Pricing and Plans

Starting price: $300.00 per month

Free Trial

Free Version

Startup

$300.00

usage based, per month

Plan includes:

Pricing scales with the number of users
Unlimited flows, launchers, banners and checklists
Resource center
AI assistant/chatbot
Basic integrations
2 survey/NPS questions
3 team members

Pro

$850.00

usage based, per month

Plan includes:

Pricing scales with the number of users
Unlimited surveys/NPS
Localization
Company profiles/events
Advanced integrations
No-code event tracking
Unlimited team members
Priority support

Enterprise

Pricing available upon request

Plan includes:

Single sign-on (SSO)
Custom contract
Security questionnaire
Concierge support

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Userflow Features

Popular features found in Mobile Analytics
Behavior Tracking
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Reporting/Analytics
Session Recording
More features of Userflow
Alerts/Notifications
API
Audience Targeting
Content Creation
Contextual Guidance
Data Quality Control
Drag & Drop
For No-Code Development
In-App Training
Integrations Management
Launch Management
Multi-Channel Distribution
Multi-Language
Self Service Tools
Survey Builder
Surveys & Feedback
User Onboarding
Visual Modeling
Workflow Management

Userflow Integrations

Zapier

Segment

RudderStack

Mixpanel

HubSpot CRM

Amplitude

See all 7 integrations

Userflow User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

21%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.7

Functionality

4.7

Halimatun Z.

Verified reviewer

Accounting

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

Better than some of more popular brand

Ratings Breakdown

Ease of use

Functionality

Pros:

I have tried multiple survey form builder that can create a survey form easily and has many way to distribute the survey easily, and this software is on top for all my requirement.

Cons:

The free or trial version lacks of the feature that are offered in the premium version. There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.

Atour T.

Verified reviewer

Research

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2022

It quickens the rate at which we can release top-notch research related training material.

When assistance is required, their support is very helpful and quick to respond.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is wonderful and quite intuitive, in my experience as an analyst. In order to create a top-notch customer experience, the new enhancements to the Userflow platform consolidate and link much-needed capabilities.The user interface is quite nice. Within a week, we were able to create and publish 10+ flows. It's simple and shrewd to establish connections with your goods.

Cons:

Lack of integrations with essential programs like Salesforce also hinders the organization's reporting and visibility.The application does give us the option to group our flows based on labels, which is sufficient for the majority of situations.

Reasons for switching to Userflow

It's simple and shrewd to connect to our service.

Keith O.

Verified reviewer

Computer Hardware

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Give it an A

It was a great experience. Easy to install good navigation and haven't noticed any lag as i have with others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of installation. It is also easy to use with good drop downs. I would recommend to other small businesses.

Cons:

The cost is a bit high for smaller businesses. Customer Service can be a tad slow on occasions. Thats it.

David R.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 12 months

Reviewed May 2021

Easy to use but powerful onboarding software

Very happy customer, will continue to use the product as we grow and would definitely recommend it to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away.

Cons:

The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow.

Reasons for choosing Userflow

Best features, best price.

Reasons for switching to Userflow

Intercom is expensive and the Product Tour product is terrible and lacking many features, especially when compared to Userflow!

Quentin D.

Verified reviewer

Internet

2-10 employees

Used weekly for less than 6 months

Reviewed April 2021

Finally, a user onboarding SaaS that don't suck

We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app.

Cons:

The Segment integration is not native. Except that, it's perfect.

Reasons for choosing Userflow

None of them were really powerful for complex UIs. And Intercom was so expensive for really low sets of features.

Reasons for switching to Userflow

Appcues was bugged, slow, pricey and awful on complex UIs.

Noy F.

Verified reviewer

Construction

2-10 employees

Used monthly for free trial

Review source

Reviewed August 2025

Amazing service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most I liked about user flow of the employee management and the form creation great and very easy to use

Cons:

To be honest I liked everything about user flow The website can work a little bit faster but all looking great

Francois Pascal N.

Verified reviewer

Internet

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

Userflow is a very useful, intuitive and easy-to-use tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It performs most of the tasks essential to the smooth running of our website, from welcome messages to tooltips, help widgets and even onboarding checklists.

Cons:

To date, I'm very satisfied with the functionalities of this tool, and I highly recommend it.

Alvaro P.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Reviewed April 2021

Easy to set up, Useful, Great Functionality

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The set-up is easy and does things that other onboarding tools do not do. In our case the main issue that it solved is how to deal with guides on dynamic URL

Cons:

Not really miss anything, but maybe integration with CRM software would be a useful thing

Reasons for switching to Userflow

Dynamic URLs were not supported

Matthew W.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed July 2021

Feature-rich and easy to launch

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on. Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers. The no-code updates work as promised. We did not need support much at all during implementation, but when we did, answers were given fast and they came from knowledgeable specialists who understood the subject matter.

Cons:

Nothing really that we have run into yet. It has completely met our needs. I would love some more customization options in terms of the appearance of some of the widgets (especially the cheklist).

Mike V.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Reviewed March 2021

Userflow made onboarding very easy.