Softrip 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Softrip

4.5

(4)

Pricing

Starting at $249.00 per month

About Softrip

Originally built within Gate 1 Travel, Softrip offers one comprehensive and "source of truth" platform for multi-day tour operators. Our expansive suite of products includes Reservations, Product Management, Operations , CRM & Marketing, Reporting & Task Management, Integrated Payments, and Accounting modules. We also offer best-in-class integrations into the leading GDS systems.

Softrip is a travel software provider that offers a full end-to-end business solution for multi-day tour operators worldwide.

Supporting group, package, and FIT operators, Softrip provides integrated solutions for Reservations, Product, Marketing, Operations, Accounting, Reporting, KPI's, and Security Management.

As a multi-day tour operator, your business needs are as unique as the needs of your travelers. Softrip's comprehensive yet intuitive software is designed by a team of knowledgeable engineers with years of unrivaled industry experience. Partnering with Softrip will automate and simplify your business processes while powering exceptional travel experiences for your customers. The result is growing revenue, reduced operating costs, secured margins, and a significant return on your investment...

There is POWER in Numbers... * 20+ Years in Business * 100+ Years of Combined Industry Experience within Our Talented Team * #1 Platform Choice of USTOA Members * $2 Billion+ in Reservations Created Annually * 1 Million+ Passengers Traveling with Softrip Operators Each Year * From 5 to 500 Users, We Scale as you Grow! Why Us? Experts in Our Field: Our platform was built within best-in-class tour operator Gate 1 Travel, and our team has 100+ years of combined industry experience. We Scale with You: From 5 to 500 users, our journey together continues. Immediate Return on Your Investment: Power topline revenue opportunities with our platform. Eliminate tedious manual processes and maximize time spent designing exceptional product offerings. Your Source of Truth: Utilize one comprehensive system to manage your business in its entirety. Support for All Travel Types: Sell any destination or type of travel that supports your business. Our flexible platform supports escorted tours, custom groups, and FIT...we cover it all. Softrip Reservations provides internal users and external customers with an intuitive step-by-step process for creating reservations, viewing and sending documents, and completing payments. Tour operators using Softrip simplify and automate the reservations process, booking more trips in less time and easily serving customer interests with one consistent user interface. Softrip Product Management allows tour operators to build, promote, and sell any destination and type of travel, including escorted tours, FIT travel, and custom groups. Tour operators using Softrip have internal controls to manage costs, maintain important supplier information, and deliver desirable travel packages to customers. Softrip Operations provides tour operators with one platform to manage the daily responsibilities of reservation management. Tour operators and their teams can quickly and accurately automate communications with customers, report rooming lists and other services to suppliers, view passenger manifests, and manage inventory. Softrip provides third party connectivity into major GDS systems, hotel bed banks, rail providers, and DMCs. For those needing a unique or new connection, Softrip has a comprehensive tool set and the experience to make it happen for you. Connecting to all suppliers seamlessly and efficiently is critical to your organization’s success. Softrip Integrated Payments is part of our suite of integrated solutions designed to seamlessly deliver everything your business needs within a single system. Our robust integration eliminates manual processes through a direct integration with the Accounting module – automating reconciliation, refunds, and more.

Softrip Screenshots

Softrip Pricing and Plans

Starting price: $249.00 per month

Free Trial

Free Version

Basic

$249.00

per user, per month

No plan information available

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Softrip Features

Popular features found in Travel Management
Booking Management
Reminders
Reporting/Analytics
Restriction Management
More features of Softrip
Accounting Integration
Activities Booking
API
Calendar Management
Central Reservation System
Channel Management
Client Management
Commission Management
Communication Management
Credit Card Processing
CRM
Customer Database
Customizable Branding
Customizable Reports
Data Import/Export
Discount Management
Document Management
Dynamic Content
Electronic Payments
GDS/OTA Integration
Inventory Management
Invoice Management
Itinerary Creation
Multi-Currency
Multi-Day Booking
Online Booking
Package Creation
Payment Processing
Price/Margin Management
Pricing Management
Promotions Management
Quotes/Estimates
Real-Time Updates
Reporting & Statistics
Reservations Management
Search/Filter
Supplier Management
Third-Party Integrations
Travel Management
User Management
Vendor Management
Website Management

Softrip Integrations

authorize.net

cybersource

PayPal

Softrip User Reviews

Overall Rating

4.5

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.5

Value for money

5.0

Customer support

4.7

Functionality

4.8

Have you used Softrip and would like to share your experience with others?

Michael H.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

The Best Tour Operator Software I Have Used

I have worked with 5 different Tour Operator software companies over 20 years. During that time, I have worked with the Softrip system and team for 18 and they are, by far, the best I've worked with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The entire Softrip Team is fantastic. From the Admin staff, to the Engineers, Development, and Support Team, they are all a pleasure to work with.

Cons:

The native reporting capabilities necessitate 3rd party reporting tools.

Reasons for switching to Softrip

Platform, flexibility, support, and service.

Paula C.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Flexibility in Pricing

Ratings Breakdown

Ease of use

Functionality

Pros:

The ability to customize markups and pricing by supplier and by agency. Previous platforms I have worked on do not allow this and are all or nothing by brand.

Cons:

Previously most of our development has been customized rather than considered basic TO functionality, but we are happy to know Softrip is moving towards more across the board functionality.

Vendor Response

Thank you, Paula! We're always striving to provide the best experience possible for our tour operators. It's great working with you!

Replied May 2024

Bethany H.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Reviewed January 2023

AAA Club Adventures

Overall Softrip has provided the tour operator functions needed to grow our business. With such a small team on our end, receiving proactive assistance or ideas on how to better use the system would be welcome so that we are not guessing on how to best leverage the platform.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The product / package builds are user friendly. Reporting functionality is almost always correct and fast

Cons:

The time and cost associated with custom changes to better fit business needs

Guy M.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

Softrip is a platform we enjoy and recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using Softrip and as we have scaled up in size we have been supported and the product has grown tremendously in flexibility and ease of use during that time.

Cons:

Softrip has loads of features and implementation is sometimes challenging.

Reasons for choosing Softrip

Ease of use, need to end turn key solutions and customer service.

Reasons for switching to Softrip

We wanted a more holistic end to end solution for our business.

Showing 1 - 4 of 4 Reviews