rezStream 2026: Benefits, Features & Pricing

RezStream has been a great system to work with. It supports our operations well, and the ongoing improvements show that the company is invested in making the product better for its users.

I have been using rezStream for 6 years now and I have always had my questions answered quickly and had ease of use with this platform. I have never had a issue and the updated add on like direct payments and connections to VRBO and booking.com are great!

We've been customers of RezStream for over 12 years. They had a great product, Rez Pro, and were good partners. Unfortunately they basically scrapped that product and forced everyone to move to Rez Cloud. That was exciting news for us as we figured newer is better. Unfortunately, the new system is missing so much that it's been a huge step backward for our business. I think it can be a good system but it's really still in the Beta testing stage in my opinion. It does capture and track guest reservations but it's lack of basic business reporting means its usefulness is quite primitive. There is no way to track occupancy, rev-par etc. There is not even a way to track sales tax in a meaningful way. Furthermore, it's quite difficult to set up and track business. The developers have really missed the mark for any property larger than 5 or 10 rooms. It's too bad they didn't just look at the great system they had and move it into the cloud. Unfortunately there's no going back as RezStream no longer sells or supports the older but far better Rez Pro. We're currently looking for a better PMS and will switch off Rez Cloud as soon as we can after nearly 13 years with the company

The software really meets our needs and the support is great. We even have them hosting our website now and could not be more pleased.

People/company seem to care. Only early in the relationship but seem to be reliable and honest. Cloudbeds billing and customer service poor and inept.

I have enjoyed my experience with rezStream and appreciate all the upgrades being made. Each season finds new improvemnets with the RezStream Team working hard!

Very positive and knowledgeable, excellent company to partner with. RezStream works well for our boutique hotel.

Overall, my experience with rezStream was positive. The system was reliable, easy to learn, and helped streamline our day-to-day operations—from managing reservations to handling guest communications. Their customer support was also a strong point—always prompt and helpful. While there were a few limitations in terms of customization and integrations, it served our small property well and improved efficiency.

My experience has been perfect! From set up to integrations, along with excellent customer service, even on a Sunday, it has been great.