CONCIERGEpad 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

CONCIERGEpad

4.5

(61)

Pricing

Pricing available upon request

About CONCIERGEpad

CONCIERGEpad is a visitor management software, which helps businesses in the education and healthcare sector monitor students’ behavior, track visitors and accept payments. The solution provides face recognition functionality, which enables organizations to detect frauds and prevent undesirable individuals from entering the premises.

The platform allows school administrators to record data regarding students’ pick-up personnel, share sign-in/out details with parents and send automated emergency notifications across synchronized devices. CONCIERGEpad lets managers control slot availability, monitor volunteers, conduct background checks and generate reports to streamline event management processes. Additionally, the system enables healthcare professionals to register customers via digital forms, record patients’ information and screen visitors.

CONCIERGEpad helps businesses maintain a digital parcel delivery log and notify employees when the package is received. Pricing is available on request and support is extended via email and other online measures.

CONCIERGEpad Screenshots

CONCIERGEpad Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

CONCIERGEpad Features

Popular features found in Visitor Management
Access Controls/Permissions
Alerts/Notifications
Badge Management
Contact Management
Digital Signature
ID Scanning
Parking Management
Pre-Registration
Self Check-In/Check-Out
SMS Messaging
Watch List
Wireless Internet Access Control
More features of CONCIERGEpad
Emergency Notification
Facial Recognition
Registration Management
Visitor Tracking

CONCIERGEpad User Reviews

Overall Rating

4.5

Ratings Breakdown

64%

28%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.5

Functionality

4.4

Verified

Reviewer

Education Management

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2019

Wonderful Product

Wonderful product, easy and fast to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fast, conveniant, useful, accurate, informative.

Cons:

Excuse reasons were too many and should be limited based on student grade or age.

Tara H.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

Pros and cons of conciergepad

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use. Relatively quick for printing ID badges.

Cons:

The Been Here before button is too small on the bottom left side of screen, therefore, most people miss it during self check in and have to reenter their drivers licenses. Also, if someone has checked in previously and avoided camera.. there is no way to reenter them and take a new photo.

Julia S.

Education Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

Inconsistent App

Ratings Breakdown

Ease of use

Functionality

Pros:

Safety features are great, love that it updates in real time to the computer portion of the app

Cons:

Lengthy processes, difficult for older people to use (small print), app frequently doesn't work or has issues, constantly have to delete app and redownload it

Vendor Response

Hi!, Thanks for the review. We will take the tiny print into consideration. Older people can perhaps have an issue with some text being too small. We are always making updates to our app and a lot of our changes are cosmetic ones. We will reach out to our development team to see if there is a way to enlarge the font. Perhaps we could have a zoom in feature... Thanks for your honest review and we look forward to strengthening our partnership moving forward.

Replied February 2019

Cesar P.

Education Management

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2019

Ease of Use at School

We are able to process any individual that comes on campus in speedy and effective manner, to ensure that they are allowed on campus by simply having the software scan their license/ identification. Especially with all the heightened attention to security, this is one extra step we take and it is so easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use to check-in late students, as well as any visitors to the building, with a scan of their identification.

Cons:

Using the app on my phone can be a little complicated because not everything displays on the screen and I have to be scrolling up and down and to the sides. I use this if I'm in the hallways and students are late to issue them demerit points on the spot, without having to take them down to the office.

Claudia D.

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Conciergepad

The security of the building, by checking everyone in with ID we know exactly who is in the building and their identity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That when repeat visitors visit our building it makes it a lot easier to process the check in. The added security. The reports we can produce after using it.

Cons:

Sometimes the lists don't get updated often enough thus creating a problem.

Carlton P.

Education Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

Limitations

Pulling teeth from support to get the reporting needed from the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can access conciergepad from an iPad.

Cons:

The reporting has limitations. Have to type in employee ID, needs to have scanning ability.

Vendor Response

Hi there, Thanks for your review; we really appreciate it. We are sorry that some of the reporting needs you requested are not completed. I can assure you that we are continuously working on all support request and there are some updates or changes that unfortunately take a longer time due to the nature of the request, etc. We will make it right and make sure your reporting needs or changes are evaluated to give you a more specific timeline as to when those changes will be done. Thank you again for being our customer and for the review!

Replied February 2019

Melissa P.

Education Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2019

Using the Conciergepad at Millwood School

Keeping track of visitors is easy. I have enjoyed using it and find it as a welcome addition to our front lobby.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to log our visitors and guests. Our visitors usually compliment on how tech-forward we are when they sign in. I believe parents are pleased with the security of knowing who is on campus and when. The background search by drivers license is another layer of security.

Cons:

the green check mark when scanning the back barcode of the drivers licenses. It would be better to remove the green check so that visitors know that the screen will just change when the barcode is accepted.

Ady B.

Education Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

Mater Academy Cutler Bay

CONCIERGEpad is a great benefit for our building as it assists us with tardies, attendance procedures and security.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is user friendly. It allows us to use the information in a way that is useful for our building needs. The ability to export information and create spreadsheets benefits our needs and is easily executed.

Cons:

Printing failure occurs at times which is easily fixed but may cause time restraints on retrieving information.

Sheila P.

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Concierge Pad