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CommPeak Softphone

Overview

CommPeak Softphone 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

CommPeak Softphone
CommPeak Softphone

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Pricing

Pricing available upon request

About CommPeak Softphone

CommPeak Softphone gives businesses a simple, reliable way to handle calls professionally.
Through SIP trunking, Softphone acts as a virtual phone, letting users to manage business calls from desktop or browser, without the need for physical desk phones. With quick installation, secure login, and high-quality audio, it’s suitable for offices, remote setups, and hybrid work environments.

Why Choose Softphone

CommPeak Softphone simplifies business communication by removing the need for specialized hardware or complex setup. Users can download the application, plug in a headset, and connect SIP accounts within minutes. The interface is intuitive, making it suitable for fast onboarding and daily operations.

Businesses can start small with a single SIP account, then expand over time by adding more accounts or integrating with the CommPeak Dialer or Cloud PBX. Softphone offers room to grow and adjust as business needs change without having to change systems.

Hit the Ground Calling
It’s easy to start making professional calls with SoftPhone. Install the desktop version or open the browser app, connect your SIP account, and begin calling. No special hardware or technical background is...

needed, which shortens onboarding and reduces setup time. Work from Anywhere Softphone adapts to wherever you work. This application gives users the same call quality at home, in the office, or on the move. This flexibility supports remote teams, distributed agents, and growing call centers. Upgrade When You’re Ready Start small and expand as needed. Manage multiple SIP accounts from the same interface or connect Softphone with other CommPeak products to access more advanced features. Softphone scales easily as business requirements grow. Choose How You Connect Softphone adapts to different working setups and technical preferences. Use Softphone as a standalone desktop application connected to SIP trunking, run it directly in a browser, or integrate it with other CommPeak products for an expanded feature set. In every setup, Softphone integrates well with existing business systems and delivers reliable performance. Key benefits include: Fast setup with easy ongoing management High-quality sound that supports professional conversations. Compatibility with existing SIP trunking setups. Security-focused login options and user access control. Integration with other CommPeak solutions. Ideal For: - Call Centers: Businesses managing high call volumes with SIP-based systems. - Remote and Hybrid Teams: Employees who need to make and receive business calls from any location. - Customer Support and Sales Teams: Teams who handle outbound calling and ongoing client contact. - Growing Businesses: Companies that need a calling solution that adapts as operations expand. Key Features: High-Definition Voice - Delivers clear, professional-quality audio Conference Calls - Bring up to 6 participants into one call, ideal for team discussions and client meetings Attended or Blind Call Transfers - Routes calls to the right person or department Mini Mode - A compact view that allows users to manage calls while multitasking Phone Book and Call History - Save contacts, track call activity, and review previous calls Multiple SIP Accounts - Manage several SIP accounts from a single interface to support multiple departments or client projects Auto-Answer - Ensures incoming calls connect automatically when needed Custom Ringtones and Alerts - Set notification sounds to user preferences Audio Diagnostics - Test sound and microphone quality before joining a call Secure Login Options - Protects access with SSO or JWT login options Do Not Disturb (DND) - Gives users control over their availability Call Rating - Collects feedback after each call to track and improve performance

CommPeak Softphone Screenshots

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CommPeak Softphone Pricing and Plans

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Free Version
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CommPeak Softphone Features

  • Popular features found in Softphone
    Caller ID
    Caller Profiles
    Call Logging
    Call Recording
    Call Routing
    Video Conferencing
  • More features of CommPeak Softphone
    Activity Tracking
    Call Center Integration
    Call Center Management
    Call Transfer
    Communication Management
    Computer Telephony Integration
    Conferencing
    Contact Management
    Customizable Caller ID
    Interaction Tracking
    Multiple User Accounts
    VoIP Connection

CommPeak Softphone User Reviews

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