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IntelliPay

Overview
Reviews

IntelliPay 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

IntelliPay
IntelliPay
4.6
(31)

Pricing

Pricing available upon request

About IntelliPay

IntelliPay is a cloud-based payment processing solution that helps businesses in medicine, insurance, education, legal and other industries manage in-person, online, over-the-phone or POS-based payments. Sales representatives can add secure payment links to invoices and send them to customers via email.

IntelliPay lets administrators build a white-labeled customer portal, which allows clients to create accounts, pay as guests or pay using two-factor authentication. The platform enables organizations to configure and accept multiple transaction types, such as credit card, donations, recurring payments, fee-based options and more. Additionally, the IVR module provides bi-lingual scripts, which let merchants validate credit cards and accept phone payments, whilst maintaining compliance with PCI DSS regulations.

IntelliPay comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions. Professionals can accept payments remotely via iOS and Android mobile applications. It is available on monthly subscriptions and support is extended via documentation, phone, email and FAQs.

IntelliPay Screenshots

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IntelliPay Pricing and Plans

Free Trial
Free Version
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IntelliPay Features

  • Popular features found in Payment Processing
    ACH Payment Processing
    Billing & Invoicing
    Debit/Credit Card Processing
    In-Person Payments
    Mobile Payments
    Multi-Currency
    Multiple Payment Options
    Payment Fraud Prevention
    Payment Gateway Integration
    PCI Compliance
    Recurring/Subscription Billing
    Reporting/Analytics
  • More features of IntelliPay
    Accounting
    Accounting Integration
    Activity Dashboard
    Alerts/Notifications
    API
    Bank Reconciliation
    Client Portal
    Contact Database
    Credit Card Processing
    Customer Accounts
    Customizable Branding
    Customizable Fields
    Customizable Reports
    Data Import/Export
    Data Security
    Deferred Billing
    Electronic Payments
    Email Reminders
    Multi-Period Recurring Billing
    Online Payments
    Partial Payments
    Payment Links
    Payment Processing
    Point of Sale (POS)
    Real-Time Data
    Real-Time Reporting
    Recurring Invoicing
    Refund Management
    Reminders
    Reporting & Statistics
    Sales Reports
    Self Service Portal
    Third-Party Integrations
    Transaction History
    Transaction Monitoring

IntelliPay Integrations

Zoho CRM
Zoho CRM
Apple Pay
Apple Pay
iPOS
iPOS
Google Pay
Google Pay
QuickBooks Online
QuickBooks Online

IntelliPay User Reviews

Overall Rating

4.6

Ratings Breakdown

5

68%

4

26%

3

6%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.6

Functionality

4.5

VR

Verified
Reviewer

Computer Software

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed March 2018

We use CPTeller to help process payments for our online portal

4

We gained the ability to allow our clients to take payments from their end user without having to become a bank/credit entity ourselves

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I like the customer support. Our agent is easy to work with, quick to respond, and very kind. Also I like the ability to run reports to reconcile as well as allow the end user the ability to keep an eye on their payments and day to day processing. It is also able to integrate into other software which is extremely useful in our case.
Cons:
The only negative that I have is the lengthy application that clients have to fill out. It is understandable since it is basically a credit application but with our end users/clients it is a little difficult and most of the application is not applicable to heir business.

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JP

Jason P.

Verified reviewer

Medical Practice

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed December 2021

Product works well

5

Overall, the switch was smooth, implementation was smooth, and it's easy to use.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ability to set up recurring payments. The way your product allows you to say $50 payments to a balance of $725 was necessary for me even though we rarely need it.
Cons:
I can't say I have run into any issues I would say I dislike. Would be neat if it was easy to print the same receipt you print after processing a payment online afterwards, reprinting them later look different and my OCD made me write this.

Reasons for switching to IntelliPay

The previous did not have a way to set up recurring transactions to a balance limit.

Vendor Response

Thanks for the five-star review. We want to help with the same receipt printing. Please reach out to Phillip Buck at 855-872-6632 x 111. He would be happy to assist.

Replied December 2021

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MR

Michele R.

Verified reviewer

Utilities

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2021

Credit Card Processing

3

Ratings Breakdown

3
Ease of use
3
Value for money
3
Customer support
3
Functionality
icon
Pros:
It helps me balance the bank statements at the end of the month.
Cons:
Still trying to figure out why some charges are not showing on your reports, yet showing processed by the bank or vice versa.

Vendor Response

Thank you for your feedback. We will reach out to you for more information and help resolve your reconciling challenges. You can also call Phillip Buck at 855-872-6632 x111.

Replied December 2021

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FS

Flora S.

Verified reviewer

Government Administration

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2021

A great software

5

This software has made it easy for our organization to utilize credit card payments, automatic drafts, and online payments. It has increased the ways that our customers have to be able to pay their bills.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
This software is user friendly in all aspects. Users can go online and make their payments and we receive immediate notification. When customers come in, it is very simple to take their payment information and receive clear results as to whether or not payment had been accepted. Reports are easy to generate, clear, and concise.
Cons:
What I like least about the software is that the address fields must be filled in. This may not seem like such a big deal, but that information is not always available.

Reasons for switching to IntelliPay

We were utilizing a card swiping device that processed our payments. It was easy to make mistakes, hard to get reports, and errors with receiving payments was high.

Vendor Response

Thank you for your great review. We are glad you find IntelliPay user-friendly and easy to use. You can turn on and off address fields. They are recommended for online transactions when the customer is not present. Please reach out to customer support for additional assistance

Replied December 2021

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MM

Melissa M.

Verified reviewer

Utilities

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2021

Intellipay - GCPWSD6

5

More customers are paying their water bills online and on time which makes my job a whole lot easier.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Ease of use for both customers and myself. Ease of installation.
Cons:
I have not found anything that I dislike about intellipay.

Vendor Response

Thanks for the review. We like hearing about our customer's experiences with our software. If you have any suggestions for future enhancements, please share. We are always looking for ways to serve our customers better.

Replied December 2021

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KL

Kari L.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2021

Town of Vici Review

4

There is a since of more customer service that is being offered with Intelli pay and I know that they love it!

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
I do like that it is user friendly and I do get notified in e-mails when there is a payment.
Cons:
I think a lot of our customers have a hard time trying to set up a repeat payment. That is the only thing I have heard. On my end I wish it wasn't so expensive to integrate payments to my billing with out having to manually put them in..

Vendor Response

Thank you for your review. We have left a message for you to contact us to discuss your review.

Replied December 2021

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BC

Brandy C.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

Easiest payemnt processing we hve ever used

5

We love having an online payment portal for patients to access at anytime via our website to make payments.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Our office loves the ability to take a payment from any computer via the intellipay website. It speeds up our checkout process.
Cons:
No concerns, everything we need is already included.

Reasons for choosing IntelliPay

Ease of having multiple users, not needing software on a specific terminal. Online payment capabilities for patients. The ability to set up recurring payment plans securely.

Reasons for switching to IntelliPay

Online payment capabilities for patients. The ability to set up recurring payment plans securely.

Vendor Response

Thank you for your five-star review and feedback. We are happy to hear IntelliPay is easy to use for recurring payments and gives you and your patients the payment convenience you both appreciate.

Replied December 2021

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IJ

Inga J.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2021

Easiest & Best Payment Processing

5

You guys are just the best! Keep up the good work.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I wish I would have made this switch years ago. It would have saved me a lot of money. They are super easy to work with should any questions arise. Best bargain for the price as well. I loved how they set up a button on my website for people to purchase right there! The customer gets a receipt with our name on it, and my office gets a receipt it has been paid.
Cons:
Only complaint I have is reconciling at the end of each month. Since I use ACH/echeck and CC as payment options, it takes time to match up all the chgs. But, all in all, I believe that happens with all the cos.

Reasons for choosing IntelliPay

The rep was a very likeable man - [SENSITIVE CONTENT]

Reasons for switching to IntelliPay

Price and service

Vendor Response

Thank you for your excellent review and feedback. As for the ACH/CC reconciliation, it is due to the different timing between the deposits of CC and ACH payments..

Replied December 2021

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JJ

Jennifer J.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

Office mgr review

5

We have never had any bad experiences.

Ratings Breakdown

5
Ease of use
3
Value for money
3
Customer support
5
Functionality
icon
Pros:
The software is very user friendly and the reports are easy to follow.
Cons:
I think the software is good but I don't like the tracking as well with the banks.

Reasons for choosing IntelliPay

It was decided before I became office manager.

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JP

Jennifer P.

Verified reviewer

Government Administration

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

Great service

4

Customer service is excellemt.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We love the option and the ability to take credit cards for payment.
Cons:
In person I wish the customers personal information would come over from the tax bill itself.

Vendor Response

Thanks for sharing your feedback. A solution is possible provided your software company is willing to integrate with us. Your account manager will be reaching out to you shortly.

Replied December 2021

Read More

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