VigilantPay 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

VigilantPay

4.5

(10)

Pricing

Starting at NZ$499.00 per month

About VigilantPay

By positioning itself between an organization's Payroll and ERP systems and their banking platform, VigilantPay can analyze proposed payments before the bank is instructed to execute the transaction. VigilantPay's integration in these payment and approval processes enables the automation of robust checks and ensures separation of duty. Additionally, our solution does not require IT integration, making it easy to set up and use in a matter of hours.

During the critical approval stage, VigilantPay performs a range of cross checks within seconds. These checks are impossible to perform in real-time by manual means. In the event of erroneous payments, VigilantPay highlights these errors and alerts the appropriate authorizer or owner.

To achieve this, VigilantPay receives payment batch files from the company's accounting or payroll system. It then leverages multiple algorithms powered by AI to scrutinize and compare the bank accounts associated with each proposed transaction. Suspicious transactions are then brought to the attention of the appropriate parties for review before payment is made, helping prevent fraudulent or erroneous payments.

VigilantPay Screenshots

VigilantPay Pricing and Plans

Starting price: NZ$499.00 per month

Free Trial

Free Version

VigilantPay 25 Plan

NZ$499.00

usage based, per month

No plan information available

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VigilantPay Features

Popular features found in Financial Fraud Detection
Check Fraud Detection
Custom Fraud Rules
Financial Transaction Approval
For Banking
For Insurance Industry
Internal Fraud Monitoring
More features of VigilantPay
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Monitoring
Activity Tracking
AI/Machine Learning
Alerts/Escalation
Alerts/Notifications
Anomaly Detection
API
Approval Process Control
Audit Management
Audit Trail
Bank Reconciliation
Behavior Tracking
Compliance Management
Customizable Reports
Data Discovery
Data Import/Export
Data Mapping
Data Verification
Duplicate Payment Alert
ERP integration
Financial Analysis
Financial Management
Fraud Detection
Monitoring
Multi-Company
Multi-Currency
Offboarding
Onboarding
Payment Fraud Prevention
PSD2 Compliant
Real-time Alerts
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Updates
Recurring Payments
Reporting/Analytics
Reporting & Statistics
Risk Alerts
Risk Analysis
Risk Assessment
Risk Management
Secure Data Storage
Supplier Management
Third-Party Integrations
Transaction History
Transaction Monitoring
User Management
Vendor Management
Vendor Master Data Management
Workflow Management

VigilantPay User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.2

Have you used VigilantPay and would like to share your experience with others?

Marina C.

Verified reviewer

Education Management

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed May 2024

Fantastic product adds huge comfort

Fantastic experience and I would want to use in any organisation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It identifies transactions access seperate teams, changes in bank accounts or employees in the creditors

Cons:

Not much, the product is easy to use, good value and does a great job

Vendor Response

Hi Marina Thank you for the review. We really like hearing when clients don't have anything they would want to change about VigilantPay. It means that our solution is ticking all the boxes.

Replied June 2024

Trudy S.

Verified reviewer

Construction

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Naylor Love

VP has been good for our company, very proactive company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quite intuitive. Easy to upload bulk suppliers and payment batches. Reliable. Responsive support team. Sharing of information across organisations. That there is hash total functionality.

Cons:

Sometimes AP payments are being flagged unnecessarily - first name and last name reversed, Payments to IRD under creditors name etc. Inconsistent flagging of issues. Cant onboard overseas vendors

Reasons for choosing VigilantPay

NZ based, cost effective and responsive.

Tonia S.

Verified reviewer

Logistics and Supply Chain

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Improved Performance

Since my last review, the latency issues we were experiencing have been resolved taking away a lot of frustration being experienced by our staff. VigilantPay is easy to use and gives peace of mind.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Assists with ensuring payments are going to the right person and a good prompt to check for possible duplicate payments.

Cons:

We do have some payees that get different types of payments so have duplicate vendor records in our system which sometimes causes a conflict in VigilantPay which we are unable to resolve without help from VigilantPay. Not that we have to wait long to get it resolved, just it would be great if we could resolve ourselves.

Vendor Response

Hi Tonia, Thank you for your review. We're pleased to hear that the speed issues have been resolved. At VigilantPay, we are committed to providing our clients with the best possible experience. Regarding the ability to resolve duplicate issues independently, this functionality is on our roadmap and will be incorporated into our solution in a future update. Please don’t hesitate to reach out if you have any further questions or feedback.

Replied February 2025

Namal V.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

VigilantPay

Great - with repeated payment notifications, checking against the bank account number and stating if it was used before/changed account names

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Checking against the bank account number and stating if it was used before/changed account names

Cons:

Not letting us add Automatic payments, direct debits, and notes against any payments processed outside VigilantPay.

Vendor Response

Hi Namal, It's great to hear that you're finding value in verifying bank accounts and changes. This is a key feature that all VigilantPay users benefit from. Regarding adding notes to automatic payments and transactions made directly at the bank—you can add notes or tags to these transactions once you’ve imported your monthly bank statements, and these will be displayed beside the relevant batch payment on the Audit & Risk Report. During our phone conversation, you mentioned wanting the ability to hide payments made to your payroll provider. Due to the way our Audit and Risk reports compile transactions, we cannot exclude these payments. Most of our clients find this data valuable, as it helps verify that the correct payroll amounts have been deducted when using external payroll services. This is also essential for highlighting to the Board any other types of batches that may have been paid directly to the bank without first being approved through VigilantPay.

Replied February 2025

Cameron W.

Verified reviewer

Civil Engineering

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2024

Great tool to provide peace of mind for supplier payments and payroll

This is a really good, focussed tool that does just what you want it to do without any distractions. The setup, support and troubleshooting has been fast and excellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it provides peace of mind that I am not making erroneous or fraudulent payments by running numerous checks over our payment details independent of our accounting and banking systems.

Cons:

It did seem to suffer from the developer focusing on their AML/CFT offering and neglecting ongoing development for a period of time, but this has changed over the last year or two.

Vendor Response

Thank you for your candid insights, Cameron. While not always front of mind Money laundering is a serious issue, often linked to organised crime and even funding for terrorist activities. Our software plays a crucial role in combating these illicit activities. We are dedicated to vigilantly safeguarding our community of users but also the broader community against crime.

Replied March 2024

Paul R.

Verified reviewer

Hospital & Health Care

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed March 2024

VigilantPay - A governance godsend!

The team understand where the risks of fraud sits and are very easy to deal with

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This system gives visibility of standing data changes as a real time part of the payment approval cycle for both AP and payroll, allowing me to focus my time where the risk sits. It highlights new vendors and employees or those where payment details have changed allowing me to question the team and focus on compliance in process in the correct space, where our risk sits.

Cons:

Nothing comes to mind, the systems delivers exactly what we need

Vendor Response

Thank you for your review Paul. It's nice to see another happy client and we really value feedback from our customers.

Replied March 2024

Alex M.

Verified reviewer

Hospital & Health Care

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed March 2024

Very Useful Product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Keeps good track of historical AP and Bank numbers to make sure payments will be going to the correct party.

Cons:

When there is a mistake, you cannot correct within vigilantpay itself to exclude to problem payment. You must go back into the batch file remove the line.

Vendor Response

Hi Alex We appreciate your feedback. By design a user cannot edit the batch file within VigilantPay. This is part of the protection of the data for a client. If a user could edit within VP then this would then not match the data within the ERP and or payroll system. So any errors that VP finds does need to be corrected at the source. Stopping errors before payment is made is one of the core functions of VP.

Replied March 2024

Kaleb J.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed March 2024

Vigilant Pay

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service has always been of a very high standard with any issues (not that we've encountered many) resolved efficiently. the configuration and set-up of the various workflows are also really easy to follow.

Cons:

The warnings and alerts could be better tuned to eliminate noise given known information associated with regular / repeat payments so that when the alerts are there they are really there for a good reason.

Vendor Response

Thanks Kaleb Yes this is a fine tuning of features that is in our production wish list and we will let you know once the update has been done.

Replied March 2024

Dennis X.

Verified reviewer

Construction

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed March 2024

Matvin Group

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and check all bank accounts, different level of approval

Cons:

Order of the batches, sometime need to delete the previous batch before loading another batch in. Or have to delete all batches if one batch need to be changed

Vendor Response

Hi Dennis Yes we appreciate that this can be annoying. We are conscious of this, but for now VigilantPay is capturing an error or fraud which is what the system is designed to do. We will keep you posted on any progress.

Replied March 2024

Dale T.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Company Director

Its given a real sense that we have greatly minimize our risk of internal and external loss through payment fraud. What is particular great is it does the checking before the transactions go anywhere near the bank. Not much help know that your money's been stolen after the crook has got away!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Just fits in with our present systems Gives great overview of the system and risks associated with our payments processes to the Board

Cons:

Very little, its simple, easy to implement and highly cost efficient.

Showing 1 - 10 of 10 Reviews