Lightstep 2026: Benefits, Features & Pricing
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Wondering if Lightstep is right for your organization?
Our Incident Management Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $275.00 per month
About Lightstep
Lightstep is a cloud-based platform that helps businesses bring together performance, observability, and incident management in one solution.
Lightstep's unified platform provides a single point of truth for assessing the operational health and performance of applications. Key features include application monitoring, , alerts/notifications, collaboration, dashboard and third-party integration.
Lightstep's unique combination of features ensures that businesses are always running at maximum efficiency. The platform allows them to monitor their applications from end to end, detect problems early on and fix them quickly before they impact users or the bottom line.
Lightstep Screenshots

Lightstep Pricing and Plans
Basic
$275.00
No plan information available

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Lightstep Features
- Popular features found in Incident ManagementAlerts/NotificationsAudit TrailCommunications ManagementCorrective and Preventive Actions (CAPA)Investigation ManagementIT Incident ManagementOn Call SchedulingSafety Incident ManagementStatus TrackingTicket ManagementWorkflow Management
- More features of LightstepAlerts/EscalationApplication ManagementAssignment ManagementCollaboration ToolsContinuous DeploymentContinuous IntegrationDashboardDiagnostic ToolsEvent LogsIncident ManagementIncident ReportingMonitoringPerformance MetricsPrioritizationResource ManagementRoot Cause AnalysisTask Management
Lightstep Integrations
See all 36 integrations
Lightstep User Reviews
Overall Rating
3.0
Ratings Breakdown
5
0%
4
0%
3
100%
2
0%
1
0%
Secondary Ratings
Ease of Use
2.0
Value for money
2.0
Customer support
4.0
Functionality
3.0
Have you used Lightstep and would like to share your experience with others?
Drew M.
Verified reviewer
Real Estate
501-1000 employees
Used weekly for more than 2 years
Review sourceReviewed January 2023
Interesting but not as good as competing products
3
APM was hard to use, difficult to setup, and we frequently had performance problems in production, including the occasional problem with our services due to problems with Lightstep.
Ratings Breakdown
Reasons for choosing Lightstep
The customization features
Read More
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