Ping Identity 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Ping Identity

4.7

(39)

Pricing

Pricing available upon request

About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. We champion every identity.

How do we do it? Through a no-code, drag-and-drop canvas that allows enterprises of all sizes to orchestrate and iterate their identity flows. From designing user experiences to automating identity workflows to methodically migrating users from different data stores, our orchestration tool allows anyone to design flows that integrate all your chosen identity vendors.

Identity has traditionally been a highly specialized skill set but now requires input from technical and non-technical audiences. Ping’s orchestration solution unleashes the potential of identity by enabling people at various levels to create, test, optimize and deploy user experiences through no-code integrations and flows.

•	Integrate new products and services with speed and precision
•	Streamline...

Ping Identity Screenshots

Ping Identity Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Ping Identity Features

Popular features found in Identity Management
Access Certification
Compliance Management
Credential Management
Multi-Factor Authentication
Password Management
Privileged Account Management
Reporting & Statistics
Self-Service Access Request
Single Sign On
More features of Ping Identity
Access Control
Access Controls/Permissions
Access Management
Activity Dashboard
API
Application Access Control
Authentication
Behavioral Analytics
Biometrics
Configurable Workflow
Customizable Templates
Data Mapping
Data Security
Data Synchronization
File Management
Identity Federation
Mobile Authentication
Multiple Authentication Methods
Multiple Data Sources
Multiple User Accounts
Out-of-Band Authentication
Policy Management
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Social Sign On
Template Management
Third-Party Integrations
Two-Factor Authentication
Unified Directory
User Management
User Provisioning
Workflow Management

Ping Identity Integrations

Oracle Fusion Cloud HCM

OrangeHRM

Namely

CyberArk Privileged Access Management Solutions

Paylocity

Zoho People

Ping Identity User Reviews

Overall Rating

4.7

Ratings Breakdown

77%

21%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.6

Functionality

4.6

Brandon C.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed December 2019

Excellent authentication software!

I use PingID multiple times a day to authenticate user's new upgraded computers. The old computer gets removed from Ping and we add the new machine.

Ratings Breakdown

Ease of use

Functionality

Pros:

The UI is very clean and easy to navigate. Adding or removing a device is straight forward and easy to do.

Cons:

My only complaint is some of the transitions can be confusing. For example, after adding a new device there is a brief pause before the device is authenticated. An unfamiliar user may close out the windows before the process is done because there is no indication that something is happening in the background.

Thea R.

Verified reviewer

Outsourcing/ Offshoring

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2022

PING ID: A guide to efficient Data Security

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After the pandemic and lockdowns were at place already, one crucial step into transitioning to a WFH set up is how you'll manage and protect Data Security. With how our company responded it is really phenomenal and this platform made it possible for us to keep our job and clients data safe for almost 3 years of staying at home and working over the same tools. The 2 factor authentication and the tandem between our company's partner domain which is with okta. It really helped us connect, navigate and persevere even while staying at home. I gladly recommend this platform for company's who aim to mobilize working from home and still protect their client's privacy. This could also be a great individual help for freelancers and workers who aim to secure their data at home.

Cons:

I think one aspect that they could integrate from this platform is by using it as an individual app for freelancers and marketing it not just on big outsourcing areas but also with startup small companies which needs an extra layer of help for data privacy.

Shannon S.

Verified reviewer

Information Technology and Services

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed July 2023

Good Authenticator, Variety of Uses

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

There are lots of different authentication apps out there. Ping Identity is great for letting you have multiple authentications through different organizations. I currently use Ping Identity for three different organizations. It also is fairly customizable on how the organization want to use its authentication. The different organizations I have use it for varying degrees of multi-authentication.

Cons:

The interface could be more aesthetic. There have been a few instances where the ping to authenticate takes a few minutes to come through.

Pippa M.

Verified reviewer

Apparel & Fashion

10000+ employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Protects our data and yours!

Ratings Breakdown

Ease of use

Functionality

Pros:

Started using this regularly when we began to work from home and were not connected to the secure network by default. It is a really secure and simple way to manage access to ensure only authorised users can access sensitive information and areas, even if an unauthorised user has accessed their laptop.

Cons:

It can be tricky to pair with older phones. Also if the phone the ID is linked to is lost or broken to a point it's not usable, it can be difficult to authorise a new device for pairing without support from IT. I understand this is for added security, but it does impact the user experience.

Greg S.

Verified reviewer

Pharmaceuticals

10000+ employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Ping Identity is a strong partner focused on my company's success

Our primary focus has been workforce SSO and MFA for the past five years. Ping took the trouble to get to know our needs before we were even a customer and had a strong response to our initial RFP. They've consistently solicited and responded to our product and service feedback, making the solution better and better. They focus on and celebrate not just our success, but that of all their customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Standards based products which interoperate with all my other products. Continuous innovation. Rich product suite enabling both Workforce/Enterprise IAM and Customer IAM. Strong cloud capabilities with on-prem components, in whatever mix works best for me.

Cons:

Self-service capabilities for managing SSO relationships by application [SENSITIVE CONTENT HIDDEN] have been slow to arrive, though that has changed in the past year and evolving to meet the needs of a large, global enterprise.

Reasons for choosing Ping Identity

Strong product offering, standards based, support of all modern SSO protocols, pricing, and Ping's clear priority in partnering with us rather than just getting the sale.

Reasons for switching to Ping Identity

The old product was not scaling well and had reliability problems.

Nan W.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Solid products for identity management

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Very easy to set up, the installation is straightforward.

Cons:

The documentation should be more contain more details. The Oauth configuration in PingFederate is complicated

Reasons for choosing Ping Identity

More functions, on-premise deployment

Adrian B.

Verified reviewer

Banking

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Great Software

Ping Identity solved our problems with authentication and authorization. Before each application had to deal with AA at their own, now with the Ping tools we have real SSO, we reduced number of passwords, we improved time need to log on (with adapters like Kerberos)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's flexible solution, you can deploy it on prem or use cloud based version. OnPrem is easy to implement and upgrade. All admin UI's are very user friendly. Software is easy to extend if your business need it, writing custom adapters (checked), customizing authentication flows (checked) on-board MFA (checked). Good trainings and very skilled professional support team.

Cons:

Some products are only cloud based (PingOne, PingID) which can be sometimes source of the troubles if your security policy is against cloud. Product documentation over internet is not the best, sometimes it's hard to find what you need to.

Reasons for choosing Ping Identity

In our internal reviews we selected Ping because it is very flexible product which you can quickly deploy, adapt and fast train support teams.

Verified

Reviewer

Biotechnology

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2019

very reliable and easy to use identity management software

positive - affordable/reliable, easy to configure and use tool with multiple ways to authenticate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the best things about this identity management tool is that its ability to configure it a few different ways - code, message, fingerprint, app related to name a few. This really give this tool versatility while being reliable and also easy to use/implement/administer.

Cons:

Session management is the feature that can perhaps be improved - especially the user should be given the ability to time the session before being timed out as some users get annoyed at being timed out after a pre--defined time even though they are still using the tool . Similarly, they should be able to use same authentication when using multiple browser sessions.

Reasons for choosing Ping Identity

The headline of the review is the primary reason to go with this tool - very reliable and easy to use identity management software with versatility in authentication.

Keith L.

Verified reviewer

Computer Software

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Great Products and excellent customer support!

Using a secure authentication standard makes it easy to configure as the business is moving to more cloud products. Having the authentication polices and policies contracts makes configuration of applications very simple and quick.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ping Federate is easy to deploy and makes it easier for our employees to have one username/passwords for applications, makes it easy with authentication policies that most times our employees never see a sign-on prompt. Ping ID has also been easy to configure and is a nice MFA tool. We have not rolled it out to the whole company yet but the bet users love the ease of use. Support from Ping is great and they respond to issues quickly and also are available to help with configuration issues if necessary.

Cons:

No dislikes here, once you are familiar with the configurations and setup, everything else os pretty easy.

Reasons for choosing Ping Identity

Great support during the POC period and the price.

Verified

Reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Best dynamic OTP app

I realized it is a good security software for logging in to Amazon workspaces

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Secured Authentication software 2. It can be managed through desktops and mobile apps 3. Easy to install and uninstall the software and it is user friendly 4. Pairing is secured and easily done through scanning QR code or entering pairing key

Cons:

1. Synchronization issue in offline mode

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